This hotet is extremely well situated in the old city. The city of Krakow is an absolute gem and this hotel comlement the city. Everything (except Shindler museum) is a 10 to 20 minute walk from the hotel with the main square if the old city 2 blocks away.
Our room was spacious, contemporary and comfortable. Breakfast (included) was excellent including several made to order meals. The only problem we had with the room -- a burned out light bulb was fixed promptly. There is an extra fee for parking but even that is handled well by the exceptional staff. (One does not need a car in the city) The car is driven to there garage and was available each time we requested the car within 10 minutes. We were on the top (4th) floor and found the room quiet.
The staff was fantastic. Full of good ideas and suggestions. Quick to respond to any requests (they found us a guide with very short notice), and a delight to talk to. Rooms were spotless as was the entire facility. We added an extra night to our stay (total 3 days) because of the comfort and attentiveness we experienced.
Great to stay here as a traveler, a couple or a romantic get away.
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