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Krakow
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Traveler rating
142
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All reviews lovely hotel jewish quarter tram stop easy tram large square pillows small friendly hotel the main square sliding door old town whole week great boutique trams passing mini bar beautiful church breakfast box enjoyed staying here adjoining restaurant
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19 - 24 of 223 reviews
Reviewed 4 weeks ago

The hotel was excellent very clean the staff were very helpful and friendly it was about 5 mins walk Bars and restaurants can’t fault this hotel at all definitely would return in the future didn’t get chance to eat in the restaurant so can’t comment on that

Date of stay: January 2020
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank marcrR1965ZP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mikolaj K, Manager at Plaza Boutique Hotel, responded to this reviewResponded 4 weeks ago

Dear Marc,

Thank you for a high note and kind review. It is a pleasure to hear about how much you enjoyed your recent stay and that you recommend us to others. We will be looking forward to seeing you again!

Kind regards,
Natalia Szpil, Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Stayed at Plaza Boutique 2nd Jan till 5th Jan 2020 for my husband 60th Birthday. I'd read the reviews which were very good so was looking forward to our stay. Check in was quick and staff very helpful and friendly. Our room was lovely just alot smaller than I was expecting, bathroom was spacious and everything was lovely and clean. We had a small balcony which would have been fab if it had been summer,our room was 202 and very quiet which I know was an issue in some rooms at the front of the building.The mini bar is a lovely touch. Breakfast was mostly continental but they did have scrambled eggs, beans and hot dogs Sausages. The hotel is a small walk away about 10/15 mins from the Jewish Quarter and Old town square. Would definitely stay here again.

Date of stay: January 2020
Trip type: Traveled as a couple
1  Thank mazStoke_on_trent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mikolaj K, Manager at Plaza Boutique Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

We are so delighted with your detailed review about Plaza Boutique Hotel Hotel. We appreciate all of your kind comments and it is heartwarming to hear that service was appreciated. If you were satisfied, please make sure to visit us again! In our offer we have five different standards of the rooms, which three of them are higher than 202.

Kind regards,
Natalia Szpil, Front Office Manager

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Reviewed 4 weeks ago

This is a superb hotel, clean very welcoming and the staff who will go the extra mile to help. The breakfast was good the only thing that let it down, otherwise we'd have given 5 stars was the layout of the room. the entrance to the bathroom is at the side of the bed at the top of the bed where the pillows are so anybody using the bathroom during the night will wake up your partner. The entrance should be on the wall as you come into the room as with all rooms we have stayed in with a similar L shape layout. Not certain if all rooms in hotel were the same

Room tip: As above, but somebody did complain the bed was a little hard the staff immediately got them a liner which resolved the problem
Date of stay: January 2020
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank brian b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mikolaj K, Manager at Plaza Boutique Hotel, responded to this reviewResponded 4 weeks ago

Dear Brian,

Thank you for taking the time to share your experience on TripAdvisor. We are pleased that our service met your expectations. Obviously, we are sorry to hear about uncomfortable room type and that you were disappointed by a noise durning the night. Most of our rooms located from the square are in a L shape layout, these from the backyard have different shapes. We would like to invite you to visit Plaza Boutique Hotel again to try other standards of our rooms!

Kind regards,
Natalia Szpil, Front Office Manager

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Reviewed January 15, 2020

Excellent hotel with friendly knowledgeable staff, the room was modern and very comfortable and spotlessly clean. It is in a good location to explore Krakow and the staff will organise further afield trips for you. Overall highly recommended.

Date of stay: January 2020
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank infoJ6194SQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mikolaj K, Manager at Plaza Boutique Hotel, responded to this reviewResponded January 16, 2020

Dear Guest,

Thank you for recommendation, that is the biggest award for us. We are pleased that our service met your expectations. Hopefully, we would be able to see you again sometime in the future!

Kind regards,
Natalia Szpil, Front Office Manager

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Reviewed January 13, 2020

Me and my husband stayed at this hotel and I cannot fault it. Tram is just outside hotel that will take you straight into the town square. Rooms clean and tidy and modern with a lovely hot shower. The safe is free and room has a mini fridge that you can purchase drinks from. Highly recommend!!

Date of stay: January 2020
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank kerrichapman24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mikolaj K, Manager at Plaza Boutique Hotel, responded to this reviewResponded January 14, 2020

Dear Guest,

Thank you for recommendation, that is the biggest award for us. It is a pleasure to hear that your stay was fully enjoyable. Please remember that you are always welcome, if you would like to visit us again!

Kind regards,
Natalia Szpil, Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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