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“Hotel Kossak a Perfect Place to Stay in Krakow”
Review of Kossak Hotel

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Kossak Hotel
Ranked #28 of 262 Hotels in Krakow
Certificate of Excellence
Reviewed January 21, 2014

Hotel Kossak met our expectations and more. We stayed initially for two nights with breakfast included. The reception desk was very professional and efficient and spoke superb English. They were very informative and answered all our Inquiries expertly. Our twin rooms were very nicely decorated and very clean and exceptionally comfortable. Bathrooms were new and modern.
Breakfast was really done well and had everything you would like, from European cuisine to the more traditional bacon and eggs.
The hotel exterior hides the well decorated interior. So don't be fooled. The view across to the Wistula River and the Wawel Castle is really nice. It is a quick walk to the Castle for sightseeing and river cruising and best of all the Old City of Krakow is only a ten minute walk if that. If you continue on the shopping at the Krakow Gallerie is fantastic. With the Desk assistance we organized a bus tour from the Hotel and they picked us up and dropped us at the door. We went to Auschwitz and it took seven and half hours.
Check out was streamline and quick. We went on to Zakopane for three days ski-ing and then returned again to the Kossack for two more great nights. Our new room had an even nicer view and it was so nice to get back to the comfort and convenience of this Hotel. The staff even weighed our luggage for our next flight to ensure we would not be over because of our total splurge on the shopping. I would not hesitate to recommend this Hotel. It has an amazing rooftop Restaraunt with a huge reputation for fine cuisine. So I can not fault this Hotel, it was good value for money and was in a great position for tourists and sightseeing the beautiful old city of Krakow. I highly recommend a stay here!!!

Room Tip: We had a fifth floor which was really quiet with a veiw of the River and Castle. On our return we...
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  • Stayed: January 2014, traveled with family
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Thank 58Pauline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this reviewResponded January 25, 2014

Dear "58Pauline",
Thank you for the time you spent out of your day to share such a wonderful review on your stay at Hotel Kossak. it is always a great source of motivation to read that our guests take nice memories of their holidays in our hotel.
We are also grateful for your positive mention on your room, as we want to offer spotless and comfortable accommodations to our guests.

Thank you again for your visit and praising review; we are thrilled you enjoyed your recent stay with us and look forward to welcoming you back again very soon.
Friendly Regards,
Dorota Opoka
Front Office Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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613 - 619 of 1,511 reviews

Reviewed January 20, 2014

Stayed for two nights and found the hotel to be in an excellent location. The rooms where modern and very clean. Breakfast was excellent with a wide range of choices and the staff where very helpful.
I would certainly recommend this hotel and plan to return to this hotel in the future.

Room Tip: View of the Castle from the rooms at the front of the hotel.
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  • Stayed: January 2014, traveled as a couple
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1  Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this reviewResponded January 25, 2014

Dear "Paul W",
Thank you very much for having chosen Hotel Kossak for your stay in Kraków and for taking your time to post your kind comment on Tripadvisor.com. We are grateful for any comments about breakfasts, every day we try to improve the quality of services.
We are making maximum efforts to provide a welcoming atmosphere for our guests.

I look forward to welcoming you back in the near future!
Kind regards,
Dorota Opoka
Front Office Supervisor

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Reviewed January 17, 2014

Our room was modern and very clean. The staff were helpful and friendly, patiently answering all our questions about events in the area. Breakfast offered a wide choice of cold meats/cheeses, breads (including gluten free), hot local choices (very tasty), cereals, yogurts, fresh and dried fruits. The top floor restaurant had excellent views (as did our room) overlooking the castle and river. We can't comment on the restaurant as it was closed for refurbishment while we were staying. Probably not ideal if you have children, but we don't have and enjoyed the peaceful atmosphere.

Room Tip: If you can get a room on a high floor overlooking the castle/river you will wake up to stunning view...
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  • Stayed: January 2014, traveled as a couple
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Thank Zogpip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this reviewResponded January 20, 2014

Dear "Zogpip",
I would like to take this opportunity and thank you for your valuable and helpful comment expressed in your review.
We are pleased to hear that you had a fantastic stay and found our hotel memorable and enjoyable, it is such a pleasure to receive such positive feedback.

We are looking forward to welcome you again in the near future!
Kind regards,
Dorota Opoka
Front Office Supervisor

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Reviewed January 17, 2014

Our first trip to Poland and would highly recommend this hotel. We stayed for 3 nights. Excellent staff friendly and polite with nothing proving too much trouble. Indeed the receptionist on our last morning kindly suggested she would send me a photo of something I was unable to get myself. My room overlooked the square which was fabulous. In a great location and not at all noisy. Only 7 mins walk from the centre so ideal. Fantastic beds with amazing pillows and rooms immaculate. Breakfast was wonderful. We booked 2 trips through the hotel with Cracow tours, to Auschwitz and the Salt mines. These proved to be excellent value for money commencing close to the hotel with fantastic guides and very well organised. All in all a great experience and would certainly encourage our return to Krakow in the not too distant future.

Room Tip: Our first trip to Poland and would highly recommend this hotel. Our room overlooked the squad which...
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  • Stayed: January 2014, traveled with friends
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Thank Encorecarrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this reviewResponded January 20, 2014

Dear "Encorecarrie",
I would like to take this opportunity and thank you for your valuable comments expressed in your review. It’s good to read you enjoyed your stay with us.

We do hope to welcome you again in the near future!
Kind regards,
Dorota Opoka
Front Office Supervisor

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Reviewed January 16, 2014

My Son stayed here twice before -My Husband Once - On Monday 6 of my family arrived to stay in the Kossak Hotel .
Due to a very early arrival - we were told by the very friendly receptionist " so very sorry " our rooms were not quite ready but we could have complimentary ( delicious ) Coffee then the polite helpful Porter Offered to lock our luggage away so we could pop out for a walk up to the Market Square .
Coming back and shown to a spacious ,clean, modern room was a treat, wonderful view of the Castle and River still lit up by the Christmas decorations was glorious, touching the gorgeous soft quilts -huge pillows and very comfortable beds I almost forgot we were due to go out again!

Breakfast was a banquet fit for any King or Queen such a choice I could not imagine anyone complaining of not finding something delicious to eat .

Although having a very busy schedule and sampling as many other eateries as we could I must say for our final evening we ate in and had the most delicious beautifully presented and cooked meal . From the complimentary delicate bread sticks. Olives and Cheese - Four different types of bread rolls to the wonderful Presentation - of our Dinner served by the most attentive waiter cooked by a Talented Chef !

I definitely recommend this hotel - very high standard of Cleanliness.
Its in an excellent lovely location within 10-15 minutes of the main Market square
Thank you to all the staff and we shall be back again this year for sure .





.

. There was a great selection at breakfast to suit everyone's needs. We would definitely stop at the hotel kossak again

  • Stayed: January 2014, traveled with family
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Thank drakesdrum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this reviewResponded January 20, 2014

Dear "drakesdrum",
I was happy to read your comment full of compliments about Kossak Hotel.
We enjoyed reading your compliments on our guest rooms and the facilities which are designed to make your stay as pleasant as possible. I am very proud that the breakfast selection was nice.
We are glad that you were satisfied with services we provided as well.

We do hope that we can welcome you again in the near future!
Kind regards,
Dorota Opoka
Front Office Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

Stayed here between Xmas and new year for 3 nights. The staff were really helpful and recommended some lovely restaurants which were excellent. There was a great choice for breakfast and we did have a snack in the lobby bar which was really nice. I would defiantly recommend this hotel. It's in a lovely location next to the river and with views of the castle and just a 10 min walk to the main square. Thank you to all the staff for making our stay in Kracow so memorable. The free morning coffee on the terrace was very much appreciated.

Stayed: December 2013, traveled with family
1  Thank Valerie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this reviewResponded January 16, 2014

Dear "Valerie C",
Thank you very much for your positive comments on the TripAdvisor. I was delighted to hear that you had an enjoyable stay at Hotel Kossak. Your comments and opinions are much appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests' needs and expectations. It was particularly pleasing to see that your impression of our staff and service was very good and that you felt well taken care of during your stay.
The location of the hotel is very convenient. Once again thank you for your truly fantastic comments.

I look forward to welcoming you back at Hotel Kossak again.
Kind regards,
Dorota Opoka
Front Office Supervisor

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Reviewed January 14, 2014

my second trip to this hotel. it is just as good as the first time. very comfortable beds!! location is great. 10 minutes walk to market square so far enough away not to be noisy. we had a great view of the river and castle. breakfast was more than fine. staff very friendly.

  • Stayed: December 2013, traveled as a couple
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2  Thank fizzy16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this reviewResponded January 16, 2014

Dear "fizzy16",
It is wonderful to aknowledge that our guests remain satisfied each time they visit Hotel Kossak. We would like to honestly thank you for your second stay and a will to share your positive opinion with us and other TripAdvisor users.
Everyday we do our best in order to meet your high expectations.

We look forward to welcome you again in the near future.
Yours sincerely,
Dorota Opoka
Front Office Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kossak Hotel

Address: pl. Juliusza Kossaka 1, Krakow 31-106, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Krakow
#10 Romantic Hotel in Krakow
#15 Luxury Hotel in Krakow
Price Range: $64 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kossak Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
From the wide variety of exclusive hotels or luxury hotels there is one hotel in Krakow that shines brighter than the others. Kossak Hotel located in the center of Krakow - city by many considered to be the most beautiful city in Poland, will definitely meet the requirements of each and every client. Regardless, if you plan to stay in Krakow for the business, cultural or touristic reasons, Kossak hotel would be the best choice for everyone who wants to feel the unique atmosphere of Krakow and who wants to spend time in the comfortable conditions in the hotel that belongs to the heart of the city of Krakow. Poland attracts you? Then why not stay in the beautiful, comfortable, modern boutique hotel in Krakow? ... more   less 
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Also Known As:
Kossak Hotel Krakow

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