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“A Lovely Hotel and a Great Stay”
5 of 5 bubbles Review of Kossak Hotel

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Kossak Hotel
Ranked #15 of 256 Hotels in Krakow
Certificate of Excellence
Swansea
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A Lovely Hotel and a Great Stay”
5 of 5 bubbles Reviewed January 4, 2014

We stayed for just 3 nights over the 2013 -2014 New Year, with friends. We'd chosen the Kossak over a hotel a little closer to the main square and were delighted with our choice. A cosy hotel it had all we wanted, there's lots to see in Krakow so a comfortable friendly, and warm hotel is just the ticket. We had a room overlooking the river and across to the castle I guess in the spring and summer this would be beautiful to wake up to. Room was very comfortable, bed gets 12 out of 10, most comfortable I've slept in for ages. Not a huge room but enough space for what ever you wanted and a mini bar that didn't make your toes curl when you checked the prices. One of the best things was the AC it was quick and efficient, so when you came in from exploring or first thing in the mornng it took only a few minutes to tweak the temp and warm the room up. The bathroom was spacious with a fantastic bath, shower could do with a little more oomph, minor problem.
The staff were very kind and thoughtful and could not do enough to help us out. They recommended good restaurants and helped with taxis and directions. At 03:00 New Years day we shared the lift with the night cleaner, who spoke good english and wished us a Happy New Year and a nice visit in Krakow. Breakfast was a treat, plenty variety and plenty of food, kind of busy if everyone arrives together and the lass looking after things was so steressed as she struggled to get tables sorted, she really tried, can't ask for more really. If you need to be quick at breakfast earlier is best. We loved the small lounge / bar and the coffee and bar food was excellent, the bar staff were also helpful introducing us to the various Vodka options, we all enjoyed.
If you are going to Krakow this has to be a serious option for hotels. Don't let the outside appearance lead you the wrong way. Nice staff, comfortable rooms, spotless, lovely food and drink, close enough to get to be in the heart of town after a short walk but far enough away to be quiet and restful, and to top it all really good value for money.

Room Tip: Really only experience of our room but it was very comfortable looking over the river and castle. It...
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, January 8, 2014
Dear "Peter M",
It was a pleasure to host you during your last visit to Kraków at our hotel. I am glad to hear that you have enjoyed your stay "and you were delighted with your choice". It is a great recognition for us.
Thank you for recommending our hotel to others travallers.
I am really pleased to read, that our staff could assist you and give helpful information.

For us it will be a pleasure to welcome you back at Hotel Kossak shortly.
With kind regards,
Dorota Opoka
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (397)
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Dundee
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed January 3, 2014

Stayed for 4 nights over new year 2013/14. Good location approx. 10 minutes walk from main square. We had a nice room on the 5th floor overlooking the castle and river. Decent selection at breakfast of sausages, scrambled eggs, bacon, cold meats etc.. Friendly staff and no complaints whatsoever.

Room Tip: Room with view to Wawel castle and river.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MikeDundee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, January 3, 2014
Dear "MikeDundee",
Thank you for the time you spent to share your feedback on you recent stay at Hotel Kossak in Kraków, we are delighted to read that you enjoyed your holidays. Thank you for your feedback regarding to the hotel staff, I will forward your nice words to my colleagues.

Thank you for staying with us and we look forward to seeing you again in the New Year!
Kind regards,
Dorota Opoka
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, Italy
2 reviews
5 of 5 bubbles Reviewed December 17, 2013 via mobile

I've been in this hotel only one night. The place is wonderful, well served and near to the center of Krakow (5 minute walking).
Good breakfast and nice and clean rooms.

I really advice to stay here if you are in Krakow!

Stayed December 2013, traveled on business
Helpful?
Thank DavidFi86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, January 3, 2014
Dear ’DavidFi86’,
First and foremost let me thank you for your kind words and lovely review here on TripAdvisor.
We are delighted, that you highlighted the good location of our hotel in the city centre, surrounded by many sights. Thank you for mentioning that you were satisfied with our hotel rooms and the breakfast as well.

We would be happy to welcome you or your friends back soon in Hotel Kossak ****
Dorota Opoka
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hereford, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed December 14, 2013

A bit of a hidden gem, looking quite inconspicuous from the outside but lovely inside. All the staff were great, really helpful and spoke English - a great help as my attempts at Polish were poor! The room was small, but this really did not matter with such a great view to wake up to of Wawel castle and the river. It was very clean and smart with good quality free wifi. The restaurant on the top floor was super, with great food, service and views. It would be great sitting on the terrace in the summer enjoying a cocktail in their happy hour, but as we visited in December we can only dream. Breakfast is served in the cafe on the ground floor and was well presented with good options, the bar was lobby style and did not look so inviting, but you can always use your mini bar. Location was super, on the river and perhaps 1/2 mile to both the castle and the market square. Thoroughly recommend.

Room Tip: Try and get a river view on the 5th floor
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AH1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, December 16, 2013
Dear „AH1960”,
Thank you very much for your valuable time taken to post a review on TripAdvisor about your recent stay at Hotel Kossak.
I am glad that you had spent pleasant days in Kraków and you had been overall pleased with your hotel choice. Next time we would like to recommend you to book suite - the largest rooms in the hotel, more space and also a beautiful view to Vistula River.

Let me thank you for staying with us and I hope that we will have the opportunity to welcoming you again.
With kind regards,
Dorota Opoka
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Retired of Sussex
Level Contributor
64 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed December 13, 2013

We stayed early December, our room had a great view of the river and castle. Staff were excellent especially the reception staff. The hotel arranged the taxi from the airport for us plus a visit to Auschwitz ( you catch the coach just over the road) they also booked us a table in the restaurant on the first night. If going to Krakow then this is the place to stay

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Palpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, December 16, 2013
Dear "Palpy",
Thank you very much for your kind review posted on TripAdvisor. I was happy to read that you had enjoyed your stay at Hotel Kossak and the service provided by our reception staff could make your city break even more pleasant.

Your compliments are highly appreciated and we hope to see you soon again,
With best regards,
Dorota Opoka
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 12, 2013

excellent value - great location - beautiful bedrooms - fancy (but affordable) food - brilliant bar - very clean - friendly and professional staff (especially monica). this is our second stay at the same time of year - early december - one of the best city hotels in our opinion - will hope to visit again next year - maybe for christmas! only one complaint ....... no snow this year! would be great if you could arrange it for our next visit!!!!

Room Tip: any castle view room is lovely
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bobsourboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, December 13, 2013
Dear “Bobsourboy”,
Thank you so much for taking the time to provide us and other TripAdvisor readers with your detailed feedback, I am glad that you had a positive experience after choosing Kossak Hotel for a 2nd stay in Kraków.
We helpfully organize for all guests almost anything to guarantee a memorable Krakow holiday. Monika and rest of the team will be certainly happy to hear that you had a pleasant stay with us.

We are looking forward to welcoming You again at Kossak Hotel!
Best regards,
Dorota Opoka
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
122 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed December 11, 2013

We have just returned from a fantastic visit to Krakow 3-7th December staying at the "Kossak Hotel". We booked this hotel for its location, very close to Wawel Castle and a 10 minute walk into Cloth Hall and the Xmas markets. We were not disappointed, our room overlooked Wawel Castle and the river. We had a room on the first floor so could see all that was going on around us. The traffic noise wasn't a problem, the bed's were very large and comfortable, the bathrooms very modern and lots of toiletries every day. This is definitely a smart boutique hotel worth its 4 stars, the staff were very professional and informative. The last evening we decided to have dinner in the main restaurant "The Orangerie" and the view over the castle was amazing. What can I say about the food, this chef is worth his weight in gold, it was absolutely fabulous from start to finish, and during dinner there was a tremendous snow storm so we made the right decision to stay in the Hotel. We would stay here again most definitely, well done to all the staff at the Kossak Hotel and thank you for making our stay in Krakow memorable.

Room Tip: We were allocated room 108 on arrival and it had an amazing view of Wawel Castle and the river. At n...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MSimpson43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, December 13, 2013
Dear "MSimpson43",
Thank you for taking the time to share your experience and your general impression of our Hotel in details.
I am glad to read that you could indeed take advantage of our central location and explore our city easily. I am also reading with pleasure that Oranżeria Restaurant met your expectations and you could taste all sorts of dishes and enjoy "amazing view over the castle".

Thank you for your valuable and kind comments again!
We truly hope to have the opportunity to welcome you back again in our Hotel soon!
With kind regards,
Dorota Opoka
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kossak Hotel

Property: Kossak Hotel
Address: pl. Juliusza Kossaka 1, Krakow 31-106, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Krakow
#6 Business Hotel in Krakow
#10 Romantic Hotel in Krakow
#10 Luxury Hotel in Krakow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kossak Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
From the wide variety of exclusive hotels or luxury hotels there is one hotel in Krakow that shines brighter than the others. Kossak Hotel located in the center of Krakow - city by many considered to be the most beautiful city in Poland, will definitely meet the requirements of each and every client. Regardless, if you plan to stay in Krakow for the business, cultural or touristic reasons, Kossak hotel would be the best choice for everyone who wants to feel the unique atmosphere of Krakow and who wants to spend time in the comfortable conditions in the hotel that belongs to the heart of the city of Krakow. Poland attracts you? Then why not stay in the beautiful, comfortable, modern boutique hotel in Krakow? ... more   less 
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Also Known As:
Kossak Hotel Krakow

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