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“Great Hotel!”
Review of Kossak Hotel

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Kossak Hotel
Ranked #24 of 261 Hotels in Krakow
Certificate of Excellence
Reviewed February 1, 2013

My husband and I recently spent 3 lovely nights in Hotel Kossak. As mentioned in previous reviews, the hotel doesn't look that appealing from the outside but everything changes when you walk through the door. Reception is clean and very pleasant. The dinning/breakfast area is spotless as are the rooms. We took the advice of previous reviews and upgraded to a suite with wonderful views of the River and Castle. At £20 a night extra, it was well worth it although I am sure the basic rooms were just as good but smaller and without a guaranteed view. Breakfast was great, with plenty of variety. All staff were very pleasant and helpful and if we needed anything extra, like an iron, it was brought to our room promptly. The hotel is well located within 10 minutes walk to the Square. It's a pleasant walk along the River and past the Castle. I would definitely recommend a stay at Hotel Kossak!

Room Tip: For an extra £20 per night, upgrade to a suite for loads of space and a fabulous view!
  • Stayed: January 2013, traveled as a couple
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Thank LittleTrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Manager at Kossak Hotel, responded to this reviewResponded February 5, 2013

Dear LittleTrish,

Thank you you kind comments shared with us on tripadvisor!
It sounds like you had a great time visiting Cracow and we couldn’t be happier to hear that we provided an excellent experience during your visit.
It’s great to hear that you had a chance to enjoy most of our amenities and our close proximity to all of your Cracow and neighborhood destinations.


Thank you for your stay!
We look forward to seeing you again upon your next visit to Kossak Hotel.

Warm regards,
Magdalena Sendorek
front office manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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748 - 754 of 1,462 reviews

Reviewed January 29, 2013

Stayed 3 nights recently at the Kossak and very happy to give top marks. Room was great, service excellent and staff were very friendly,helpful and professional. Food was great be it breakfast or dinner and the view from the Top floor resturant is fantastic. Very happy to recommend this establishment, a little gem which i will certainly be returning too in the future!

  • Stayed: January 2013, traveled with family
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Thank GrahameHportsmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Manager at Kossak Hotel, responded to this reviewResponded January 31, 2013

Dear GrahameHportsmouth,

Thank you for delighful review with a beautiful title! Thank you so much for your kindness! I appreciate you acknowledging the friendliness and attentiveness of our team. I

I am so glad to hear that you also enjoyed our top floor restaurant and taste our delicious cuisine!

Welcome back to our hotel! We are thrilled you enjoyed your stay with us and we look forward to the opportunity to welcome you back in the near future.

Warm regards,
Magdalena Sendorek
front office manager

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Reviewed January 29, 2013

Just returned from a 3 night weekend break. Can not fault this hotel. Fantastic location, lovely rooms with comfortable bed and a Michelin restaurant on the top floor with scenic views. Perfect. So good I shall return in the summer!

  • Stayed: January 2013, traveled as a couple
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Thank 1969janine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Manager at Kossak Hotel, responded to this reviewResponded January 31, 2013

Dear 1969janine,

Thank you for writing such a thorough review of the hotel and I am so pleased that you enjoyed your stay with us. It was great to hear that you found our rooms to be so perfect and the restaurant to meet your every need.

We all look forward to welcoming you back next time you are Krakow. Hopefuly on the summer time!

Best regards,
Magdalena Sendorek
front office manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2013

We stayed at Hotel Kossak for three nights on a short trip to Krakow. Took the advice to book a suite at a little extra cost and it was really worth it - spacious, great view and everything you could want, even dressing gowns and slippers. Friendly, helpful staff throughout the hotel.
Breakfast choice was as good as any I have experienced in an hotel. We also ate in the 7th floor restaurant and enjoyed the 7 course tasting menu. The only disappointment was that the advertised 10% discount if charging the meal to your room number, which we did, was not applied to our bill. Unfortunately I only realised this as I made my way back to the airport. Talking of the airport, we were glad to make use of the speedy taxi transfers organised by Hotel Kossak.
We'd certainly recommend Krakow as a city to visit and be happy to return to Hotel Kossak.

Room Tip: The little extra cost for a suite is well worth it.
  • Stayed: January 2013, traveled as a couple
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Thank JMRMMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Manager at Kossak Hotel, responded to this reviewResponded January 31, 2013

Dear JMRMMR,

Thank you for your kind words which are very much appreciated and my team will be delighted
to hear that you enjoyed your stay. We were delighted to read you enjoyed the location of our hotel and also our amenities especially two restaurants. It was great to hear that you found our suite to be so perfect .
Please note that if you have paid your restaurant bills directly on the front desk they are always discounted (mentioned 10%). If you are paying in the Restaurant bill is not discounted.

We shall look forward to welcoming you back.

Magdalena Sendorek
front office manager

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Reviewed January 28, 2013

Just returned from Krakow having spent 6 days there. Hotel Kossak is a smashing hotel close to the Main Square, reasonably close to train/coach stations and the main Shopping Centre. The staff were so polite and helpful, providing maps of the area and offering to call taxis when required. The rooms were spotless and so warm, which was most welcome when returning from day trips in -9 degrees. TV, radio, tea/coffee making facilities, and a mini bar were standard in all rooms. The view of Wawel Castle from the window was lovely especially since the area was covered in snow. It was excellent value for money and I would have no hesitation in recommending this hotel to anybody travelling to Krakow.

Room Tip: Ask for a room with a view of the castle. Smokers be warned there are only 3 smoking rooms so book e...
  • Stayed: January 2013, traveled solo
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Thank BigPauly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Manager at Kossak Hotel, responded to this reviewResponded January 31, 2013

Dear BigPauly,

I am delighted to hear that you were so impressed by the hotel. Our central location is very advantageous to our guests both for those travelling on business or leisure. With Main Square moments away and Wawel Castel within walking distance we are able to accommodate a variety of visitors. We appreciate your kind words regarding our rooms with amazing views I was extremely pleased to read that you considered us to be an excellent destination choice for a stay!

TIP: Please remeber that smoking rooms are avaiable only on request. If you contact us before arrival it increases the chance of getting it :)!

We are looking forward to your return, please come back soon.

Best regards,
Magdalena Sendorek
front office manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2013

My wife and I arrived at this hotel at 10.30am, early, but we delighted in the fact our room was indeed ready to check into. Our room was 511, we asked for a quiet room and it was. It also had a superb view of the castle and the river. The bed was huge, very comfortable, the room spotlessly clean, well equiped, a mini bar complete with drinks and chocolate based sweets. A pack containing slippers, dressing gown etc was available for each guest.We ate in the hotel roof top restaurant twice, the view was fabulous, the food excellent, what made our meals so enjoyable was our waitress, always smiling very polite and eager to please. The hotel staff really made our stay at the hotel so pleasurable, so friendly, polite and curteous at all times.
The only bad point was the breakfast, the food was cold at best luke warm, however this did not detract from our high opinion of this hotel and its wonderfull staff. When I return to Poland this Hotel will be my choice of places to stay. Yes the staff really are that good.

Room Tip: Ask for a quiet room with a good view, you wont be dissapointed the higher floor the better.
  • Stayed: January 2013, traveled as a couple
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Thank 2frogslegs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2013

Excellent service, great room with excellent view and superb restaurant. Had an romantic dinner with the wife - orange infused tomato and carrot soup, excellent - Chicken breast, one of the best I have eaten and superb view to the river and castle.

Room Tip: Try to book a room with a view of the castle and river, not much noise from the street.
  • Stayed: January 2013, traveled as a couple
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Thank aslaktro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Manager at Kossak Hotel, responded to this reviewResponded January 30, 2013

Dear aslaktro,


Thank you for your wonderful review of Kossak. I am so glad we were able to make you feel so welcome and comfortable.

We were delighted to read such a gleaming report of our service and facilities . Our rooms are amazing and never fail to amaze our guests who book it. It is fantastic to be able to share with the team such great comments.

I am happy that you spent lovely time in our Restaurant with your wife. I will pass your fantastic remarks about meals to the proper workmates.

As always we are on hand literally 24/7 to respond and react to feedback from our Guests and we wait anxiously to learn of ideas or suggestions which may further enhance the Kossak experience.

Best wishes, and we all look forward to welcoming you back to the hotel.

Magdalena Sendorek
front office manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kossak Hotel

Address: pl. Juliusza Kossaka 1, Krakow 31-106, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Krakow
#6 Business Hotel in Krakow
#10 Romantic Hotel in Krakow
#14 Luxury Hotel in Krakow
Price Range: $99 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kossak Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
From the wide variety of exclusive hotels or luxury hotels there is one hotel in Krakow that shines brighter than the others. Kossak Hotel located in the center of Krakow - city by many considered to be the most beautiful city in Poland, will definitely meet the requirements of each and every client. Regardless, if you plan to stay in Krakow for the business, cultural or touristic reasons, Kossak hotel would be the best choice for everyone who wants to feel the unique atmosphere of Krakow and who wants to spend time in the comfortable conditions in the hotel that belongs to the heart of the city of Krakow. Poland attracts you? Then why not stay in the beautiful, comfortable, modern boutique hotel in Krakow? ... more   less 
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Also Known As:
Kossak Hotel Krakow

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