We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Superb hotel just outside the old city” 5 of 5 bubbles
Review of Kossak Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Kossak Hotel
Ranked #17 of 256 Hotels in Krakow
Certificate of Excellence
Hampshire UK
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Superb hotel just outside the old city”
5 of 5 bubbles Reviewed November 2, 2012

Booked Kossak based on Trip Advisor reviews, Was slightly cocerned as location is at a busy junction but this was not a problem as traffic was very light compared to most cities. Stayed on 4th floor in room overlooking castle and river. Amazing views and a huge comfortable bed. Lunch in Cafe is amazing value and also had a meal in the 7th floor restaurant which we thought was good value and the views are spectacular.
About 15 minute walk to Main Square but tour buses leave form just across the road.
Hotel organised a taxi to meet us at the airport which was great.
Thanks to all staff ad especially Monika at reception who was patient and effiecient in dealing with our queries before and during our visit. We'll be back.

Room Tip: Ask for room on the higher floors with view of castle
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MandyHants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Manager at Kossak Hotel, responded to this review, November 9, 2012
Dear V84,

Thank you very much for the glowing review of Kossak Hotel - what a compliment it is to be recommended as such valuable Hotel. I greatly enjoyed reading that you found Kossak Hotel to be "superb" one.
I am delighted to read that stay was perfect in every moment. The team takes great pride in connecting with our guests and having fun in creating memorable experiences.Thank you for kind words about Monika- I will pass it to her with pleasure.

I am very glad to hear you were able to enjoy Kossak Hotel also and we look forward to welcoming you back again.

Best regards,
Magdalena Sendorek
front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,353 reviews from our community

Traveler rating
    915
    360
    50
    14
    14
See reviews for
143
685
43
118
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (396)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Solihull, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 30, 2012 via mobile

My wife and I stayed here for our first wedding anniversary in one of the suites overlooking the castle and river. The accommodation was very comfortable and the suite was very well designed. The huge bed was probably one of the most comfortable we have slept in. The staff were all very attentive and kind. I would like to give a special mention to Monika on reception for arranging the best bouquet of flowers for my wife and a massage in the hotel. Thank you!
If ever we are in krakow again we will be sure to stay here again. Five stars all the way.
The orangerie rooftop restaurant is amazing and very reasonable.

Stayed October 2012, traveled as a couple
Helpful?
Thank stephen_pavey55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Manager at Kossak Hotel, responded to this review, November 9, 2012
Dear stephen_pavey55,

Thank you for your generous review. I greatly enjoyed reading that you found Kossak Hotel to be " amazing". We certainly strive to make our guests feel welcome and at-home within our very luxurious four walls.

As you pointed out, our staff is our great assett. We arehappy to work with Monica from front desk. All of staff is great and helpful!Your feedback is very much appreciated as many travellers use this site to decide whether to stay with us! Everytime we get reviews like yours it makes us more proud and pushes us to continue to provide the best customer service.


We look forward to welcoming you again.

Best reagrds,
Magdalena Sendorek
front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen
1 review
5 of 5 bubbles Reviewed October 30, 2012

Just back from a 4 day break in Krakow for a friends wedding anniversary. The hotel is in an ideal location just a ten minute walk from the centre. Staff provided the highest quality of care more in keeping with a five star hotel and nothing was too much trouble for them.
Stayed in the suite which has two toilets and a living area which was perfect.
Friends were staying in the standard rooms and were very happy with them also
The views from the seventh floor cafe bar and restaurant are simply stunning. The food was also of excellent qulaity . I can guarantee we will be back again.
Krakow is a great city and a superb choice for a break away
Just a note for the staff thanks for the additional service on the night of the wedding simply first class.

Room Tip: If you can ask for a room with a view looking over the castle .
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Manager at Kossak Hotel, responded to this review, November 9, 2012
Dear Paul M,

Thank you for your fantastic review on Tripadvisor, following your visit in Cracow.

I am delighted to learn that your stay with us was enjoyable and you particularly liked the facilities and amenities of Kossak and its rooms but first of all our service quality .

Along with my team, I certainly look forward to welcoming you back to Kossak Hotel very soon and to continuing to ensure your future stays with us will provide you with fond memories.

Best regards,
Magdalena Sendorek
front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Attard, Malta
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed October 29, 2012

I have just been back from a few days at the hotel. The place is walking distance to the main square. We were in room 311 overlooking the castle, river and the hot air ballon. Web cam is a great touch as you can really see the place when you are not there. The staff are very nice, and michael from reception was exceptional.. very customer oriented and always patient with my requests.... I will be returning no doubt next year! Hopefully this time we will see some snow.. :) He speaks very good english and used the internet several times in directions and locations for attractions. we went t the Zoo, hot air ballon, river tour, Pod waven (Best Restaurant for authentic Food) and the public transport and all other items were very cheap. Keep it and well done! Stephen Gatt

Room Tip: catle and river view are the most recommended.....
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank StephenChef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Manager at Kossak Hotel, responded to this review, October 30, 2012
Dear StephenChef,

We are glad you enjoyed your stay. It was our pleasure servicing your needs.
Thank you for your outstanding review, and kind words about our staff escpecially about Michael. They are awesome and we are blessed to have them all. We are so happy you had such a great holiday.
I love your descriptions and thank you for taking the time to submit your review. We will certainly look forward to your return soon.

Best regards,
Magdalena Sendorek
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed October 28, 2012

Location is great, a short walk from the main square. We got an upgrade for around €20 per night so had a large sitting room but very small bedroom. The staff were lovely and very friendly. So why don't I give it full marks? A few small reasons- lack of storage in the hotel room, lack of decent towels in the bathrooms, slow & bad service in the cafe, rubbish air con system and an extortionately priced breakfast! All in all a nice hotel.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Monty2212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Manager at Kossak Hotel, responded to this review, October 30, 2012
Dear Monty2212,

Thank you for staying with us and for your review.
Whilst I am delighted to hear that overall you had an enjoyable stay with us I am very sorry to hear of your disappointments.
We take all our guest feedback very seriously and apologise for all the inconvenience caused.
We always pride ourselves in showing attention to detail and looking after the needs of all our guests. Thank you for letting us know your comments and we hope that we can welcome you back one day to experience Kossak at its best!

Warm regards,
Magdalena Sendorek
front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malta
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 27, 2012 via mobile

Having just returned from the Kossak hotel, I would like to mention the warm welcome we had from Monika in reception who was as helpful as always. This hotel is extremely clean with very very comfortable beds. Breakfast very good and the desert at the L'orangerie was superb. Will definitely return to the Kossak. One thing to mention is that the cleaners did not replace the coffee sachets in the room.

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank maltakt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Manager at Kossak Hotel, responded to this review, October 30, 2012
Dear Chrissy74,


Thank you for taking the time to share your feedback of Kossak on TripAdvisor. I would also like to thank you for your loyalty to our hotel. I am very pleased to read your appraisal of our team- especialy Monika from our front staff, and that the service is the best. I know my team will be equally pleased to learn of your kind remarks.

I am happy to read that you enjoyed our rooms and breakfast quality.
We certainly look forward to welcoming you back to Kossak in the very near future.

Please do not hesitate to contact me in the future for any assistance you may need.

Best regards,
Magdalena Sendorek
front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Attard, Malta
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 23, 2012

Certainly one of the best choices in Krakow for its location and view. The walk to the centre is managable whilst access to the tour coaches is just across the street. Cheap taxis park right at the doorstep. The facilities at the Hotel are of the highest standard and its two restaurants offer fantastic fare at competitive prices not forgetting the discount for the Hotel residents. All in all I would return to Krakow just to experience this Hotel again!

Room Tip: The best are those facing the river but the others offers a view of the old town.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lady M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Manager at Kossak Hotel, responded to this review, October 26, 2012
Dear Guests,

Thank you for your kind words which are very much appreciated and my team will be delighted
to hear that you enjoyed your stay. We were delighted to read you enjoyed the location of our hotel and also our amenities especially two restaurants
We shall look forward to welcoming you back.

All the best,
Magdalena Rzepisko
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Krakow hotels
Kazimierz
Queen Boutique Hotel
Queen Boutique Hotel
#3 of 256 in Krakow
5.0 of 5 bubbles 1,592 reviews
Stare Miasto
Radisson Blu Hotel Krakow
Kazimierz
Hotel Columbus
Hotel Columbus
#9 of 256 in Krakow
4.5 of 5 bubbles 1,176 reviews
Show Prices
Show Prices
Show Prices
Hotel Galaxy
#30 of 256 in Krakow
4.5 of 5 bubbles 1,240 reviews
Stare Miasto
Senacki Hotel
Senacki Hotel
#11 of 256 in Krakow
4.5 of 5 bubbles 825 reviews
Stare Miasto
Betmanowska Main Square Residence
Show Prices
Show Prices
Show Prices

Been to Kossak Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kossak Hotel

Property: Kossak Hotel
Address: pl. Juliusza Kossaka 1, Krakow 31-106, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Krakow
#6 Business Hotel in Krakow
#10 Romantic Hotel in Krakow
#11 Luxury Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kossak Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
From the wide variety of exclusive hotels or luxury hotels there is one hotel in Krakow that shines brighter than the others. Kossak Hotel located in the center of Krakow - city by many considered to be the most beautiful city in Poland, will definitely meet the requirements of each and every client. Regardless, if you plan to stay in Krakow for the business, cultural or touristic reasons, Kossak hotel would be the best choice for everyone who wants to feel the unique atmosphere of Krakow and who wants to spend time in the comfortable conditions in the hotel that belongs to the heart of the city of Krakow. Poland attracts you? Then why not stay in the beautiful, comfortable, modern boutique hotel in Krakow? ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia and Booking.com so you can book your Kossak Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kossak Hotel Krakow

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing