We visited Benefis Hotel for a five day city trip to Krakow. We got to the hotel a little early before the check-in, but we were told that our rooms were all ready. We stayed at the double room studio and the room was lovely and spacious. Everything was cleaned perfectly in the room on arrival and on the following days. The complimentary water bottles in the room were a nice touch and replaced daily. The complimentary wifi connection also worked very well. A few things that we found missing in the hotel were air conditioning in the room (we had great hot weather) and a safe.
The breakfast was very good for a small hotel and there was plenty of choice from warm and cold foods. We found the coffee at breakfast to be awfully weak and tasteless, so we grabbed coffee elsewhere after breakfast. We also had dinner one evening at the hotel. I ordered a pasta dish, which unfortunately was a bit dry. However, the pierogi that our friends ordered was very good and tasty. The food was as cheap as eating out in the city, but the wine was a bit more expensive.
Location wise the hotel is at a good distance to most of the attractions. The walk to the Wavel castle took us about 15 min as you need to cross the bridge to the other side of the city. A walk to Stare Miasto (old town) was about 20 min. We didn't see many restaurants right next to the hotel, but there was a small bakery and convenience store nearby.
The service at the hotel was superb at all times. We had a trip booked by them to the Salt Mine, which was a nice experience, but at tourist prices. On the last day as we were waiting for the taxi to the airport we were also given complimentary water bottles by the staff, which was nice on the hot day. The check-out (and in) were all very smooth and quick. A small charge needs to be paid on the check-out for the city tax.
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- Also Known As:
- Benefis Hotel Krakow