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“LITTLE GEM”
Review of Benefis

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Benefis
Ranked #64 of 260 Hotels in Krakow
Certificate of Excellence
Gloucester, United Kingdom
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“LITTLE GEM”
Reviewed October 23, 2012

What a find. A small 3* hotel which, like a tardis, seemed much bigger inside. We were in room 32 & our friends in 33, either side of the lift .What a big bedroom with a balcony and a view of a small part of the castle over the rooftops.Comfortable twin beds, a couch converting to another bed, a coffee table and chairs,TV and a dressing table.Complimentary bottled water was provided and replaced each day.Another room between the bedroom and bathroom contained a large wardrobe and ample drawers.There was a large modern bathroom with shower.
Reception staff were first class offering a street map and local guide book on arrival without having to be asked. They cheerfully booked restaurants and taxis for us.
What are the negatives? The room had no tea or coffee making facilities and no fridge.There was no adjustable air conditioning. We slept with the balcony door open each night during mid October. It's 10-15 minutes easy walk to the old town but we never paid more than £3 including tip for a taxi to or from the square or restaurants.
When we go back to Krakow we will definately stay here again.

  • Stayed October 2012, traveled with friends
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Helpful?
3 Thank apothecarydave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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347 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
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English first
Bournemouth, United Kingdom
Level 5 Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed October 19, 2012

We stayed 14th October for trip to concentration camps and to see Krakow.
We were welcomed by friendly staff who spoke good english. They were all very helpful with what we needed to know about the city.The hotel from the outside looks like any other building, but go through the wooden front door and see for yourself how modern it is.
The rooms were large and very clean with huge bathrooms, indeed the whole hotel was very clean.
Nice small bar that opens in the evening. The continental breakfast was all fresh and a good choice. The hotel is approx 20 mins walk to the city accross the river, so nice and quiet.
We would stay again.

  • Stayed October 2012, traveled with family
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Helpful?
1 Thank dodgy69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath
Level 4 Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 27, 2012

Sept 2012 4 nights here. A decent, simple, clean hotel. Sheets/towels changed daily. A good selection at breakfast although some of it not necessarily what we would eat in UK, but hey we were in Poland! Most people will find enough to eat here tho.
If you get a room from 3rd floor up you could get a view of the castle, if you re on the correct side. I just asked when I booked if we could have that view and we got it.
Rooms are a very good size, beds comfy. We didnt have a fridge or kettle in room, not that we needed it, but im sure if we asked they would have obliged as the reception staff always seemed helpful. If the TV is important to you then there are 2 English channels, Bloomberg and France 24 (yes France 24 in English!), and a couple of German stations.
Bathroom was also excellent. Great shower and of good size.
As many on here have already mentioned, the location is not perfect, but to be honest its not a bad walk over the river into the old town. The only bit I didnt like was the subway as the road near hotel is too busy to cross, unless you walk quite a way down Krasinskiego. Having said that we encountered no problems and seemed enough people using it.
So all in all I think this place deserves 4 stars for the value for money and the size of rooms.

Room Tip: Higher floors may get view of Wawel castle if you re on the correct side.
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  • Stayed September 2012, traveled as a couple
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Helpful?
1 Thank AGH2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Level 4 Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 23, 2012

Travelled from UK on easyjet. Booked a standard studio room with travel republic. Had room 25 which was on the second floor facing the road. You basically get 2 rooms - 1 for the bedroom, 1 living room with chairs, table, settee, tv, tea and coffee facilities and fridge. Bathroom had a shower which was really lovely and powerful, also hairdryer in the bathroom. No air con. 3 large windows open out onto the road ( more like a little square). There is a small grocery shop next door. It was great to look out in the mornings and see people going about there business. We could see a small digital shop sign which switched on at 9.00am every morning and displayed the temperature which was really handy. Breakfast was great and a real experience of polish strange breakfast. Tip - if you like coffee in your room take some extra as you only get 2 sachets per day, when we asked for more I don't think they understood and directed us to the restaurant to buy a coffee. Complementary bottled water daily, beds made daily. There is a safe to use in the reception - just ask. Would not say it was especially quiet - used ear plugs though which were fine. You get some noise from the square and people next door and above you but no more than any other hotel room. Hotel is a good location but you will need to walk over the river (which is large) to start with which is 10 min walk. The trams were baffling to start with so walked into the old town which is the main tourist part which can be done if you don't mind a walk.
Will go again, had a great time.

  • Stayed September 2012, traveled as a couple
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Helpful?
2 Thank carkb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 18, 2012

This little hotel doesn't look like much from the outside but really quite good and what you would expect from a 3 star hotel. Where this place shines however is the staff. All the staff that i dealt with were exceptional. All spoke very good English and one in particular went out of her way to make my stay in Krakow as wonderful as it turned out to be, even helping me repair my visa card which had had an unfortunate accident. Not all rooms have air conditioning, nor do they all have a fridge which was a bit weird but even then the receptionist sent a bucket of ice to my room to keep the beers cold, even offering to put some beers in her fridge for me. Bit of a walk to the old town square but i didn't find this a problem. No complaints with the breakfast either and was supplied a lunch pack to take with me because i left early on check out. Overall, a tidy, quaint little 3 star hotel with amazing 5 star staff.

  • Stayed August 2012, traveled solo
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Helpful?
1 Thank tezzer_j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leamington Spa, United Kingdom
Level 4 Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 14, 2012

I chose this hotel based on tripadvisor comments. The only negative seemed to be the walk from hotel to city centre, so I went for it knowing there was a bit of walking to be done.
Good location just across the river from the central area. Could be a bit of a challenge crossing the main road (particularly at rush hour), but just need to use the subway.
Reception - helpful & friendly. Rooms - high standard, large, clean + excellent shower. Breakfast - very adequate. Very happy with selection - enjoyed the walking (especially after meals in the center or Jewish quarter!). However, worth being aware of the walk.

  • Stayed September 2012, traveled with family
    • Value
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Helpful?
Thank Mysteryshopper911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 6 Contributor
160 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed September 8, 2012

Stayed for two nights in this a great little hotel, with spacious, modern, clean rooms. Comfortable beds, good shower, free wifi, and a quite reasonable breakfast buffet. I cannot fault the accomodation at all - very impressive. The receptionist spoke very good English, and was very apologetic because due to other bookings they could not let me have the same room for both nights (but the room change went smoothly). The only downside is the location, on the other side of the river, about 20 minutes walk from the centre - this is not a problem during daylight, but at night the paths along the river are unlit, and it is necessary to use a subway to cross the busy road - so you may consider taking a taxi back in the evening. This hotel is very good value, but next time I would consider paying extra to stay closer to the old town.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank majikthise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Benefis

Property: Benefis
Address: ul. Barska 2, Krakow 30-307, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#25 Romantic Hotel in Krakow
#52 Business Hotel in Krakow
#54 Family Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Benefis 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Benefis Hotel Krakow

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