Previously i and 2 friends stopped in these appts and had no issues apart from the outside door being in complete darkness. Appartments were so much better than we expected, and the staff at the office were first class.
On that basis i and another 5 people booked for 3 nights for the 13th October in Cinnaman, Mint and Vanilla .
The week before we were due to arrive, i was informed that the building work? was not finished. I was unaware there was building work going on when i booked, which was at the beginning of September, so hardly months earlier!
Fair play to the staff, we were offered a 50 per cent discount and assured work did not start till 7am and the work was monday to friday only .Also we were assured none of the facillites internally would be effected . As this would only effect us, friday morning we were happy not to be moved and accept the discount.
On reaching the appartments, there was three intruders in the courtyard, drinking Vodka. As this was around 11pm , the females of our party felt intimidated. Thankfully due to the taxi driver, we got through the main door that led to the appartments safely, and the intruders left. We can only summise the 3 people assumed the appts were empty.
The building work started at 5.45 on the friday morning, and again , on the saturday morning. The TV did not work, but the appts were fantastic, we cannot fault how fabulous the appts are,
BUT...in hindsight if, the company would have been more open when the booking was made,and not assumed the building work was to be finished or even not accepted bookings till the work was done, then this and other reviews could have been more favourable.
Having stayed in Krakow City Appts also, we will think long and hard, whether to use Apartments Apart again, which would be a shame. I appreciate lots of these comments are out of your control, but............
- Official Description (provided by the hotel):
- Our elegant, spacious and fully equipped apartments are located in most favourable locations, either right next to the Main Square or in the middle between the Old Town, the Wawel Castle - the royal residence and Kazimierz (the famous old Jewish district).We offer you twice as much space as a hotel. Serviced apartments are the typical flats with rooms, standard kitchen and bathroom. Apartments are not located in one place, but in 4 buildings surrounding the Old Town Market Square & city center, with individual entrance. All these guarantee a home atmosphere and maximum of privacy. We offer various apartments suitable for each guest. All of them are fitted with a fully equipped kitchen, bathroom with bath tub or shower, cable TV with international channels, washing machine, iron and hair dryer. ... more less
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