We were a party of four friends flying from Stansted to Krakow Airport on a three day visit. We were met at Krakow Airport by a very nice taxi driver who took us to the office for Old City Apartments' where we given brief instructions, two sets of keys and a map by a young lady who rushed through everything and spoke very quickly. We were told we could walk to the apartments' from the office using the instructions provided. When we eventually found the apartment (nearly 3/4 hours later) we could not get in using the key provided, however just by chance another guest was letting themselves in and informed us we needed a door code to enter the building - this important information was not noted anywhere on our map or instructions from the office.
There is a small lift and a stone staircase up to the various apartments. This was dark, dingy and smelt of stale urine! On entering the apartment it was obviously not as pictured or described on the website. It smelt damp and foisty; the two bedroom apartment was really one room divided into two by a frosted glass sliding door to make the two bedrooms. There were two single beds pushed together in each room that were advertised and shown as a double, when we lifted up the mattress protector the mattress itself was stained and had black hairs over it - yuk! The pillows were very small and were stained yellow! There were two table lamps by the bedside but only one electrical socket! We were provided with four small bath towels and one hand towel, no towel to stand on when coming out of the shower. There was a scruffy sofa which converted into a bed which had red grubby looking covers on it. There is a fully equipped kitchen with microwave, hob, dishwasher, fridge, crockery and cooking pots etc. The crockery/glasses were either chipped, cracked and all odd. We had to wash everything before we used it. Washing-up liquid is provided but no dish cloth or t-towel or dishwasher tablets. The kettle had a spout like a watering can and was dangerous because it splashed boiling water everywhere. There is a large TV (it didn't work) an I-pod/I-pad charger and a set of sub-woofer speakers. There is also a large washing machine situated in the bathroom which we never used. The floors could have done with a good scrub throughout. The whole apartment was tired and felt grubby it could do with a refurbishment and was not the one shown in the picture on their website!
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- Also Known As:
- Krakow City Apartments Hotel Krakow