The room was quite old, the bed had really thin mattress, the requested double kingsize bed was ignored and probably also not available only normal size twin-bed. The bathroom was quite dirty, stains everywhere, some hairs of some former visitor were still in the shower. If someone walked in the room above ours the lampshade was shaking quite strong :).
Two days in a row they forget to add new towels and toilette paper, so we called the reception. After 10min a guy dressed like a buttler showed up with 1 small towel and 1 piece of soap ... we explained again that we wanted and instead of apologizing it felt like he was pissed to have to walk again. The breakfast is if you are used to a european/mediterianian style breakfast (variants of cakes, hot chocolate, good and wide choice of coffee) very disappointing, however my gf assures that for polish-breakfast taste (sausages, cheese etc.) it offered a good choice.
To sum it up, I have been in better 2* hotels, definitly not 4*, neither service nor the room or facilities.
- Official Description (provided by the hotel):
- The Diament Hotel Plaza Gliwice offers:- 67 well appointed standard rooms and air-conditioned BUSINESS rooms of higher standard- complimentary Internet access in the rooms and all hotel areas- delicious cuisine in the Restaurant Atmosfera- 2 air-conditioned conference rooms- bureau de change- billiards- guarded car park within 50m ... more less
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