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“Good pricing offer” 4 of 5 bubbles
Review of Mercure Cieszyn

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Mercure Cieszyn
Ranked #1 of 3 Hotels in Cieszyn
Certificate of Excellence
Warsaw, Poland
Level Contributor
155 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Good pricing offer”
4 of 5 bubbles Reviewed August 10, 2012

I like if hotel service support me with cultural and honest advice on my issues. I experienced this kind of service in this hotel. I liked as well diversified breakfast with products of high quality. Good pricing offer in comparison to the service offered. I have experienced some problems with Internet connection. But probably it was only temporary.

Stayed April 2012, traveled on business
Helpful?
1 Thank Michal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILONA P, General Manager at Mercure Cieszyn, responded to this review, October 29, 2012
Dear Sir
I would like to thank you for the time spent to write your review and for sharing so nice words with TripAdvisor visitors.
Thank for your positive opinion on the offer that meets your expectation for price, quality and standard. Let me also express my thanks for your warm words addressed to our staff. It is the best reward for their efforts given to provide the best customer service and hospitality.
With regard to Internet acces let me inform that after checking all technical issues the problem actualy is solved.
We will glad to see you in the nearest future at the hotel Halny again.
With best regards
Ilona Porwoł
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

218 reviews from our community

Traveler rating
    116
    76
    24
    1
    1
See reviews for
52
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Any
English first
Kiev, Ukraine
Level Contributor
130 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed May 17, 2012

Good hotel, reasonably priced. We stayed one night while traveling by bus to Paris. I liked dining room : snow white table cloth and nicely served breakfast. It is really comfortable to start your day with a breakfast like that. Clean room.

  • Stayed October 2011, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Kolrina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILONA P, General Manager at Mercure Cieszyn, responded to this review, May 30, 2012
It is my pleasure to receive your opinion concerning last stay. We are really happy you mentioned the services provided at the highiest level.
Your opinion is priceless, as it always stimalate us for better work.
I sincerely invite you to our hotel again.

Yours sincerelly
Ilona Porwol
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dragør, Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 6, 2012

We were there for the Curling Cieszyn Grand Prix and almost all curlers lived at your hotel.
For my part, I experienced VERY good service, smiles from the staff and great atmosphere.
Even loosing my Iphone there, but staff found it and kept it safe untill I returned from a night out... Amazing to feel safe and comfortable there.. THUMBS UP!!! :-)
A special greeting to bartender, Magdalena, who made me/us feel like a friend and not a customer.. :o)
I recommend this hotel because of the staff.
best regards
Soren Shuffle Jensen
Denmark.

  • Stayed March 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Shuffle_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILONA P, General Manager at Mercure Cieszyn, responded to this review, April 12, 2012
It is my pleasure to receive your opinion concerning your last stay during the CURLING CIESZYN GRAND PRIX 2012.
We very thank you for your warm words addressed to our friendly and helpful staff. We are happy you mentioned the services provided at the expected level.
We are longing to see you with all curling team in HALNY in the nearest future.
Yours faithfully
Ilona Porwoł
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Krakow, Poland
Level Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed January 11, 2012

Hotel is located quite far from the old centre of Cieszyn, but near the motorway, so when you want to rest during your trip to south of Europe it is a good choice to rest and sleep well. Hotel is not so modern, but renovated and rooms looked quite new from the first sight.I could complaint a bit about bathrooms cleanliness, but maybe I just got such a room and the others are better.
What is definitely excellent is a buffet breakfast with really wide selection of food. I should mention also about bar, drinks were unbeatable.

  • Stayed December 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sranda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILONA P, General Manager at Mercure Cieszyn, responded to this review, April 12, 2012
It is always pleasure to receive such detailed review concerning your last stay with us.
We are very glad to know you are satisfied with delicious breakfast, good transit location of our hotel and good service in the bar.
Thank you for your remarks regarding our rooms. I am sure that your feedback motivates our team to continounsly improve the quality and standard of services.
I hope to see you in the nearest future in Cieszyn and in hotel HALNY.
Yours faithfully
Ilona Porwoł
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed June 15, 2011

You've got to take things in perspective. Cieszyn is no metropoly - it's a small town (though very beautiful) with couple hotel choices, at the Czech border. This Orbis chain hotel can be compared to Mercury chain (for those who travel to Europe and know it) or to something between Holiday Inn Express / Hampton Inn (per US standards), with e few differences. Rooms are little smaller and with tinier beds (seems to be a permanent problem with most non-US chains), but all very clean. Yet it has a full restaurant (not as good as those in town, however!) and a very nice bar, all complemented by a courtueous and professional staff. Hotel is quite far from a very pretty old town, but taxis there are close to nothing so it's no issue at all.

  • Stayed July 2010
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank tooreck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
porwol_i, General Manager at Mercure Cieszyn, responded to this review, June 22, 2011
I would like to thank you for completing a Trip Advisor Review on your recent visit in our hotel.
We are glad to read that you enjoyed your visit and thank you for your kind words.
Your opinion motivates us to ameliorate quality of services in our hotel.
We look forward to welcoming you back in the near future.

With the best regards
Ilona Porwoł
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed October 30, 2010

The hotel is ok. Not very modern as it was buid some time ago. But it's definatelly enough and worth it's price. There is a TV in the room. The batroom is clean and with a showe. The breakfast at the restaurant was also ok - swedish table with a lot of food. Everyone will find something for himself. It's situated on the mountain, about 15 minutes walk from the centre of Cieszyn.

  • Stayed December 2009, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank asierocka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Mercure Cieszyn, responded to this review, October 26, 2016
Dear Asierocka,
Thank you for your time to posting a comments about our hotel.
Best Regards
Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed June 3, 2008

On arrival we were welcomed by very smiled and proffesional front desk staff. Her engilish wasn't immpressive but she gave us direction and that was all we needed at the time. Room was bright and very comfortable. Bar serves lovely coctails. Breakfast was served freshly and in proper time. We will be back there.

  • Liked — Professional service
  • Disliked — Poor English members of the staff
  • Stayed April 2007, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Mercure Cieszyn, responded to this review, October 26, 2016
Dear Warezz_IRL,
Thank you for your comments about our hotel.
Best Regards
Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Cieszyn

Property: Mercure Cieszyn
Address: ul. Motelowa 21, Cieszyn 43-400, Poland (Formerly Hotel Orbis Halny)
Location: Poland > Southern Poland > Silesia Province > Cieszyn
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Cieszyn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Cieszyn 3*
Number of rooms: 78
Official Description (provided by the hotel):
Mercure Cieszyn Mid-scale hotel for business trips or leisure. The 3-star Mercure Cieszyn lies at the foot of the Beskid mountains, near the largest border crossing with the Czech Republic and the international route connecting the north and south of Europe. The hotel has 76 comfortable single and double rooms, including family rooms and 2 exclusive apartments. It also boasts an air-conditioned restaurant overlooking the hotel garden, a bar, spa center and secure car park. ... more   less 
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