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Best Western Hotel Cristal
Ranked #2 of 19 Hotels in Bialystok
Certificate of Excellence
Reviewed January 25, 2014

I often stayed in bialystok but recently discovered the new rooms at the cristal. This hotel is the best.....it's new rooms are amaxing and the staff at reception and the the restaurant are so professional and correct and always smile. This place is great.....a real home away rrom home. Perfect for my business trips. I highky recommend it. The best value for money in bialystok.

Room Tip: Ask for a refurbished room for just eur 12 extra a night....it's a song.
See more room tips
  • Stayed: January 2014, traveled on business
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1  Thank nickycoppini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katarzyna G, Manager at Best Western Hotel Cristal, responded to this reviewResponded February 12, 2014

Dear Sir,

We would like to thank you for taking this opportunity to review Best Western Hotel Cristal and providing us with feedback concerning your stay.
We are very pleased that you enjoyed your time at the hotel and that our staff were able to provide you with high quality service throughout your stay.
We hope we have the opportunity to welcome you back in the future and would encourage you to contact us if you have any further issues or comments.

Yours Sincerely,
Katarzyna Gradzka,
Reception Manager
k.gradzka@cristal.com.pl
Best Western Hotel Cristal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (264)
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56 - 62 of 264 reviews

Reviewed November 13, 2013

We didn't stay at the hotel but we ate at the restaurant and well what can I say, I could not fault the service and the food was very yummy. All in all a great experience, I shall definitely be going back

  • Stayed: November 2013, traveled as a couple
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Thank leebracewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2013

reasonable hotel in the city center. Nice staff and reasonable rooms. the location makes up for everything and being in the city center is great. I actually was very impress how the hotel made me feel that I was really in Poland, takes me away from Australia where I come from.

  • Stayed: September 2013, traveled as a couple
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Thank matt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2013

this hotel is worth my recomendation! I've been staying here for last 2 years and all what I have to say...the customer service is so nice, rooms are clean and the food...out of this world! The best cuisine in town and maybe in the area. That's a perfect place to stay when you're in Białystok :)

  • Stayed: September 2013, traveled with friends
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Thank B0_ena_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

The room was big but the bathroom wasn't renovated for years.
In the morning there was tremendous load on the elevator and overall the maintenance of the hotel is far for impressing.
On the bright side there's the central location and the varied buffet for Breakfest.

  • Stayed: August 2013, traveled with family
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Thank RachelTelAviv_Israel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2013

We stayed at the Hotel Cristal for only one night but found everything satisfactory. The rooms were rather large. There was guarded parking behind the hotel and the main street is right around the corner.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with this hotel
Thank Marlis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

the hotel got a good location for exploring the old city, but the general feeling is going back to the 80's. the double room we ordered turned to a tween room, the bath looks like 20 years ago. we got there on Sunday, so we had lunch at the hotel's restaurant. the service was bad, we almost felt unwanted.
the breakfast was good, but the dining era was very crowd & unpleasant.

  • Stayed: August 2013, traveled with family
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Thank Rami F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Hotel Cristal

Address: 3 Lipowa Street, Bialystok 15-424, Poland
Location: Poland > Eastern Poland > Podlaskie Province > Bialystok
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#1 Luxury Hotel in Bialystok
#1 Spa Hotel in Bialystok
#2 Business Hotel in Bialystok
#2 Family Hotel in Bialystok
Price Range: $61 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotel Cristal 4*
Number of rooms: 88
Official Description (provided by the hotel):
This modern and luxurious Bialystok hotel offers exceptional accommodations surrounded by the natural beauty of northeastern Poland! The Best Western Hotel Cristal is conveniently located in the heart of Bialystok, the largest city in northeastern Poland and the capital of the Podlaskie Province. Hotel guests will be 90 kilometers from the famous Bialowieski National Park. A variety of outdoor recreational activities near this Bialystok hotel include jogging, skiing, horseback riding and fishing. For a taste of Polish history, the famous Branicki Palace is only a short distance from the hotel. The Hotel Cristal is a beautifully refurbished property and offers all the right amenities for business and leisure travelers including a complimentary full breakfast. Each well appointed guest room provides cable television, air-condition, coffee/tea making facilities, direct dial telephone (minimal fee), hair dryer, mini-bar and room service. ... more   less 
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Also Known As:
Best Western Bialystok
Bialystok Best Western

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