My family has spent 3 weeks at this hotel.The building and the facilities are nice, but the place is run by very unprofessional and rude personel.There is really no front desk only 2 stands with a guy behined the computer desk .At the check in ,instead of a nice greeting and courtuasy, they demanded that family will prepay the entire stay (3 wks) upfront(!)Not a small amount considering that they charge $200 per room/per night.In addition,no extra service could be obtained at the hotel without paying and putting a deposit in advance.There was extra charge for towels(in a 5 stars hotel!).In addition they overcharged my credit card by over $400 after I left the hotel.A lot of humiliation and distrust,will never go to this place again.The menager should be fired and replaced immediately,otherwise this potentially nice hotel will have no future.
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- Also Known As:
- Velaves Hotel Wladyslawowo