This was our 2nd time in a year in Gdansk and this time we had our friends(adult couple) with us. Last time me and my wife stayed in Hilton, which was great. But this time we decided to book 150 sqm apartment, spred 3 floors, including roof terrace. We thought that there is enough room and "own space" for 4 persons. Location of the hotel is pretty good, near river Motlawa and few minutes walk from old town. In that same huge building are some other hotels, shops and nightclub, so You are middle of the action.
They have small reception and rooms were quite modern and all of these were named after celebrities(Joplin,Einstein,Armstrong,Sinatra etc.). Basically I should give them 3 stars, but unfortunatelly everything went wrong from minute one!
There were no elevator(!), so we to drag 8pcs of luggage to upstairs and receptionist who came to show our room, didn't even pick one bag from our ladies. When we get to our room, we saw from the door that it was one storey apartment with two small bedrooms. Then I showed my printed confirmation and only after that she said to us "unfortunately we have some plumbing problems in that room, so is it allright if You stay in this room? Because there still is 2 bedrooms".
We didn't want that, because I had already paid whole lot more when I booked the room and it was far from a 3 storey apartment with roof terrace! Toilet/bathroom was small, so that alone would have been nightmare for 2 different couples.
After all, our friends kept that room and they gave us normal tiny hotel room, so then I asked that after all this hassle is it ok, if they give us free breakfasts and answer was "it's ok, but tomorrow we don't serve breakfast".
And if that isn't enough, next day they didn't even clean our room. So we didn't have toilet paper, no soaps, no clean towels and because weather outside was snowy and rainy, our floor was so wet and dirty that we had to use shoes inside our room.
And then comes the highlight, day after we came there were lights on that big apartment with roof terrace that we were supposed to stay. We laughed that maybe there is plumber fixing the pipes, until we saw bunch of guys smoking cigarette and drinking beer over there. Then we realised that they had doublebooked our room and because there were only 4 of us, they decided that we can't have that room. Do I need to say more?
- Official Description (provided by the hotel):
- The eight suites, with their spacious room layouts and their individual design always offer a pleasant stay. Each room has its own theme, for example one is dedicated to Marilyn Monroe and another one to Albert Einstein. The rooms all have a mini bar, telephone, free internet WLAN, satellite and a TV, as well as an ensuite bathroom. ... more less
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- Also Known As:
- Pica Paca Gdansk