I would give this hotel 210% Not only is it a quaint charming hotel in a great location but the staff were absolutely excellent. Now I am sure in the average day to day dealings with tourists they may seem pleasant but when you really need them that is when you get to see just how good they are. when you read the rest of the story you will see what I mean.
there were 4 of us, 2 couples in 2 double rooms. on the first night we were there we went to a few bars my wife left early and went back to the hotel and me and the other 2 members of our party got inadvertently incarcerated. Basically in a local bar our vodka shots were spiked with alcohol and the polish police decided that instead of helping us find our way back to the hotel it would be better to pepper spray us steal all our money and lock us up for the night without letting us make any phone calls. My wife woke the next day to find all 3 of us missing and was in hysterics. we were all split up and at 3pm the next day my brother in law was released, when he explained he did not know where we were my wife thought the worst.
Now at this point the girls on reception must have been thinking oh no more stupid English drunks and they would have had a damn fine point because that is exactly what we were, but instead of being judgemental or off hand they went the extra mile to console my wife and do everything they could to help and call all the hospitals and police stations until they found us.
We stayed a further 2 days and considering what they must of thought of us they could not have been more professional and helpful.there were actually 2 different girls on shifts and they were both exactly the same.
if we missed breakfast they offered to bring it to our rooms later.
In summary 100% for the hotel +110% for the staff
If the owner of this hotel reads this then I hope they recognise what an asset to this hotel they are.
I expect to be judged by readers of this review and you are probably right but also consider that even faced with english drunken idiots the staff at this hotel did not judge us and remained professional and charming throughout the remainder of our stay.
oh and as a side note try not to get pepper spray in your eyes because it really stings.
- Official Description (provided by the hotel):
- Gotyk House is located in the very heart of the old town, in the most beautiful street in Gdansk. The oldest house A.D. 1451 was transformed into comfortable old styled hotel. Gotyk House is the place where modernity unites with history. The care of each and every detail of the house helps reflect the spirit of the past of old Gdansk in the interiors of Gotyk House. According to the legend this is the house where Nicholas Copernicus and Anna Schilling met and fell in love... ... more less
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- Also Known As:
- Gotyk House Hotel Gdansk
- Gotyk Hotel Gdansk