This hotel is almost new. Rooms are big, spacious, very nice decorated. Hotel itself is situated in beautiful location, you can reach everything by foot.
BUT - this hotel has really bad services. Breakfast is really awful - we had to complain about it. View from luxury suite was awful, too. There is a construction site of new tennis hall, so avoid these rooms, if you are a fan of nice mountain view.
I cannot understand why this hotel is called as an wellness resort. It is a very small pool with smaller jaccuzi and only one employee. So be aware of water everywhere and dirty floor.
Food in restaurant is overpriced and the second restaurant called Kordulka is open only few times during the week. But the food is great there.
Cleaning service was also awful - it was concentrated only in changing of towels (sometimes) and adding of toilet paper. Once our towels were not changed even they were dropped in the bath.
One day we had not electricity due to construction - no vouchers, no free drinks, nothing for that.
Elevators have serious problems - once we were blocked there for 15 minutes.
I think the hotel itself is very very nice and has a bug potential to became a real gem in Beskydy mountains. But it really has to change its relation to clients - as soon as possible.
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