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“Great restaurant”

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Mercure Ostrava Center
Ranked #1 of 18 Hotels in Ostrava
Certificate of Excellence
Reviewed November 20, 2012

Me, my husband, and our friends visited your restaurant Janak to celebrate our wedding anniversary. i would like to say, that it was one of the best experience with Ostrava restaurants. Great thanks for waitress Jitka, for staff in kitchen and for architects for amazing combination of historical elements and modern architecture.

Many thanks for everybody in the F&B department and I am going to recommend your restaurant and hotel to my friends and partners.

Great job!!!

  • Stayed: November 2012, traveled with friends
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Thank Lenka S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this reviewResponded November 23, 2012

Dear Guest, Thank you for your kind words of encouragement. We are delighted to note that we have met your expectations during your stay with us. At Mercure Ostrava Center, we are committed to consistently providing warm, efficient and high standard service to our guests and their appreciation and acknowledgement is always our greatest reward. I will inform Jitka about your feedback, I am sure she will be more than happy. We are looking forward to welcoming you back to the hotel. Vladimir Sic, General Manager

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256 - 262 of 476 reviews

Reviewed November 17, 2012

Good mix of quality in comfort, services, cleanliness and helpful staff. Convinient location in the city centre but calm enough to let you work. Safe parking, great cousine. Used to use different hotels when on business trip in Ostrava but since Mercure opened there is no other choice for me! In short - worth recommending!

  • Stayed: November 2012, traveled on business
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Thank Journeyjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this reviewResponded November 19, 2012

Dear Guest,
We very much appreciates your comments regarding your stay at the Mercure Ostrava Center. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you again. With best regards, Vladimir Sic, General Manager

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Reviewed November 16, 2012

I have stayed at this hotel for 50+ days for business in the past couple of years.
The staff is friendly and provide a good service. The rooms are clean and spacious.
The breakfast buffet is very good.

  • Stayed: October 2012, traveled on business
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Thank Kristinn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this reviewResponded November 19, 2012

Dear Guest,We are very pleased to hear of your stay at the Hotel Mercure Ostrava Center. We appreciate you taking the time to share your experience and we take pride in our hotel and our associates and are delighted to see that reflected in your stay. It will be our pleasure to welcome you back during your next trip to Ostrava. Vladimir Sic, General Manager.

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Reviewed November 12, 2012

Friendly staff, nice and clean rooms & great position in Ostrava! Had a great stay and very satsified with the hotel in its general. Next time when back in Ostrava we will definately get back to this hotel.

Room Tip: Ground floor rooms are excellent!
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  • Stayed: November 2012, traveled on business
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Thank Michel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this reviewResponded November 13, 2012

Dear Guest, Thank you so much for sending us such a fantastic review, we are truly grateful for the kind praise, that you have showered on our services. As we are constantly thinking up of ways to please our guests and when we come across encouraging reviews like yours, we become twice as excited to do our best. We are looking forward to welcoming you again in our hotel. Vladimir Sic, General Manager.

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Reviewed November 9, 2012

I stayed here for one night on business and wished I could have spent more time in the hotel. The bar looked great. I wish we'd checked it out before we went into town for dinner and drinks. The breakfast buffet was fantastic. The hotel looked like it had been recently renovated, everything was shiny and new. The room was lovely and wifi was free. If I ever return to Ostrava, I will happily stay here again.

  • Stayed: September 2012, traveled on business
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Thank Weary235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this reviewResponded November 13, 2012

Dear Guest, I would like to thank you very much for taking the time to pass on your comments on your recent stay with us at the Mercure Ostrava Center, we are all delighted that you have found the hotel to your expectations and that you had a great time with us and in Ostrava. Vladimir Sic, General Manager.

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Reviewed November 2, 2012

Perfect hotel. Service, room and personnel are with high level. I suggest to use this hotel for family and businness. The hotel is near to center of city. I use this hotel each time that i go to ostrava.

Stayed: March 2012, traveled on business
Thank Enrico M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this reviewResponded November 8, 2012

Dear Guest, I would like to thank you very much for your positive feedback you posted on Tripadvisor. I am really happy to read that you enjoyed your trip to Ostrava and stay in our hotel and I am looking forward to welcome you back. Vladimir Sic, General Manager

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Reviewed October 24, 2012

Spacious and modern rooms with lovely touches and fabulous shower. Staff were friendly and helpful. Breakfast Buffet was good. I had a very quiet room at the back of the hotel.
Great location for the city.
See you soon!

Room Tip: Back away from main road.
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  • Stayed: August 2012, traveled on business
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1  Thank KyliesTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this reviewResponded November 8, 2012

Dear Guest, Thank you for your appreciative comments. Whole our team and I are delighted to know that you had a memorable experience with us. We look forward to welcoming you back. Warm regards Vladimir Sic, General Manager

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Additional Information about Mercure Ostrava Center

Address: Ceskobratrska 18/1742, Ostrava 702 00, Czech Republic
Phone Number:
Location: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Suites Wheelchair access
Hotel Style:
Ranked #1 of 18 Hotels in Ostrava
Price Range: $49 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ostrava Center 4*
Number of rooms: 139
Official Description (provided by the hotel):
Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street. ... more   less 
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