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“Fresh and modern - a very pleasant stay”

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Ibis Olomouc Centre
Ranked #3 of 15 Hotels in Olomouc
Certificate of Excellence
St. Albans, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fresh and modern - a very pleasant stay”
Reviewed April 3, 2013

As the hotel is newly built I suppose it's not surprising that the room was lovely and clean and fresh, but still, it's worth a mention. The hotel also has a nice modern feel to it with electronic key cards and a guarantee to sort any problem within 15 minutes, and the receptionists all speak English. Our room was a slightly different design to the usual narrow boxy one which was nice, and I really liked the breakfast with good fresh pastries/bread, nice smoked cheese/ham, a small cooked option, fruit. Service very good - always someone right there at reception to deal with your queries - an extra pillow came promptly and a taxi was ordered immediately when we wanted one. Location of the hotel is not glamorous, but then Olomouc itself is not glamorous, but it is close to park and city centre and right on a tram route.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank leila_hart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis H, General Manager at Ibis Olomouc Centre, responded to this review, April 13, 2013
Dear Guest,

I would like to thank you for sharing your experience about your stay at our hotel.
It is a pleasure for us to read that you were satisfied with our service. I will surely tell our team about this review and I am convinced that it will work as an encouragment for us to constantly improve our services, as our guests appreciate it.
I am particularly pleased that you commented so well on our breakfast buffet. We have changed it recently and we can already see that it was a good decision.

Thank you for choosing ibis Olomouc Centre. We strongly believe that with your next visit to Olomouc you will give us another chance to welcome you again at our hotel.

Kind regards,
Philipp Meister-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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180 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Czech first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
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English first
Brno
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 31, 2013

I stayed in the hotel for just one night but I was very pleased. It is very nice and clean hotel. Room was big enough and the bathroom was superb. Stuff is exceptionally friendly. There is even great bar on the reception:)

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GorgorBrno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis H, General Manager at Ibis Olomouc Centre, responded to this review, March 31, 2013
Dear Guest.
We very much appreciate your scoring regarding your stay at our hotel.
We are happy that you decieded to choose ibis Olomouc Centre.
Thank you again for sharing your experience. I strongly believe that you will give us another chance to welcome you in our hotel with your next visit to Olomouc.
Kind regards,
Philipp Meister-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 29, 2013 via mobile

Very kind, quiet and pleasant hotel. Clean spacy rooms. Very friendly,young and professional staff, especially at reception desk. I hope I will be back soon. Next time for sure I come again. Cuisine was really great!

Stayed March 2013
Helpful?
1 Thank Jakub L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis H, General Manager at Ibis Olomouc Centre, responded to this review, April 13, 2013
Dear Jakub,

I would like to thank you for taking your time to write this comment about your stay at ibis Olomouc Centre. We very much appreciate each guest's answer. Thank you again for your kind words about our hotel and restaurant. We will be more than pleased to welcome you again at our hotel.

Kind regards,
Philipp Meister-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olomouc, Czech Republic
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 20, 2013

I recommend the Olivia restaurant to all! The dinner was delicious - ravioli with spinach. Very nice receptionist and service was excellent.
I will come back .... for great food and friendly staff :)

Nela.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Nela K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis H, General Manager at Ibis Olomouc Centre, responded to this review, March 22, 2013
Dear Guest.

We are very happy to read your review on Trip Advisor. We very much appreciate comments directly from our guests. Our restaurant prepares meals form carefully selected ingredients, paying attention to the freshness and quality. I am glad that you enjoyed our homemade meal and I look forward to welcoming you again in our restaurant and hotel.

Best regards,
Philip Maister
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Praha
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 20, 2013

We held a seminar for 25 people with lunch in the restaurant. I very much appreciated the friendly attitude of staff, professional training room with modern equipment and a high level of catering. On the same day the next two events held, but the staff managed at all perfect. I highly recommend for events - the hotel has also very good availability and convenient parking in the underground areas.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Miroslava J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis H, General Manager at Ibis Olomouc Centre, responded to this review, March 22, 2013
Dear Guest,

I would like to thank you for taking your time to write this comment here on TripAdvisor.
We are very pleased to read those compliments. Our staff does its best to keep high standard of services while organizing events or accommodating our guests. I am sure that your comment will encourage and motivate our team.
Thank you again for your scoring and I strongly believe that you will give us another chance to welcome you to ibis Olomouc Centre.

Kind regards,
Philipp Maister
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 8, 2013 via mobile

I stayed for two nights in Ibis Olomouc and was overall very satisfied with the hotel, the staff, the restaurant and the room.
The restaurant was excellent and the staff professional and offering very good service. The room was clean and the bathroom had a great shower, which is important for me. The bed was indeed very hard but not uncomfortable. The cusions however were not good for me so it was a fight to get the right shape and position. But this very personal. Maybe offering different types of cushions is a solution. I will check next time, because for my next stay I would certainly book the Ibis!

Stayed March 2013, traveled on business
Helpful?
3 Thank Egon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis H, General Manager at Ibis Olomouc Centre, responded to this review, March 11, 2013
Dear Guest.

We very much appreciate your scoring regarding your stay at ibis Olomouc Centre.
It is always a pleasure to receive positive feedback. We are also glad that you shared your opininon with us about things that might be done better. I strongly believe that your comment will encourage our team to do their best to keep and improve quality of our services.
Thank you again for sharing your experience. We look forward to welcoming you again in our hotel.

Sincerely,
Bohdana Hošková
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cluj-Napoca, Romania
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 8, 2013

The overall experience in the hotel was OK. The people were especially nice, even if some system mistake didn't submit our reservation they solved it in 1 minute and in a very nice manner. When we left very early in the morning they prepared breakfast to go very nice.
The rooms are with minimalistic design, so if you expect something else, it may be dissapointing. Breakfast, on the other hand, is awfull. The worst I ever had: only some salami, cheese, tomatoes, yogurt, jam and croissants. The croissants were good, though. Coffee and juice are horible.
Location is good and hotel is clean. I would go back especially for the staff.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AlexaM160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis H, General Manager at Ibis Olomouc Centre, responded to this review, March 9, 2013
Dear Guest,

I would like to thank you for taking time to write this review.
We very much appreciate your scoring and are happy to read positive respond as well as your direct opininon about things that should be improved. Every guest´s feedback helps us to encourage our team to improve the quality of our services and to avoid unpleasant situations in the the future. We are constantly working on changing our breakfast so that it meets each guest´s expectations.
I do hope that you will give us a chance to welcome you again in our hotel with your next visit to Olomouc.

Sincerely,
Bohdana Hošková
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Olomouc Centre

Property: Ibis Olomouc Centre
Address: Wolkerova 1197/29, Olomouc 779 00, Czech Republic
Location: Czech Republic > Moravia > Olomouc Region > Olomouc
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #3 of 15 Hotels in Olomouc
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Olomouc Centre 3*
Number of rooms: 90
Official Description (provided by the hotel):
Ibis Olomouc Centre is quietly located just a 7minute walk from the historic centre of Olomouc, known for its UNESCO-protected Holy Trinity Column. Featuring free Wi-Fi and a restaurant serving Mediterranean cuisine, it offers rooms with satellite TV and modern and elegant furnishings.The Old Town offers numerous sights. Some of them are the Saint Wenceslas Cathedral, with the second highest spire in the country, and the Six Baroque Fountains depicting Roman gods.Smetanovy Sady Park is set next to the property. The nearest bus stop, Wolkerova, is 50 metres away. The Olomouc Castle is at a distance of 2 km. The main train station is 3.5 km from the Ibis Olomouc. ... more   less 
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