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1 - 6 of 57 reviews
Reviewed June 18, 2018 via mobile

I spent several nights at the hotel on business, the staff are always very kind and helpful, the rooms are clean and warm in the winter even for me who always feels cold. The bed is very comfortable in every room, and the breakfast is fresh and fine. I like the atmosphere, not too far from the center but peaceful and quiet. The wifi is strong and fast. Good choice for this price.

Date of stay: April 2018
Trip type: Traveled on business
Thank sotb2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2017

We stayed in hotel with toddler for two nights. We were in apartment what you appreciate especially if there is need to prepare food. Room was warm, big enough (we had sofa and also crib) and clean. Breakfast were offering reasonable choice of food.
We spent most of the time in town, taking tram from stop close to hotel, it took app. 5 minutes to get to centre and main train station, so position of the hotel is quite good.
Staff was friendly, helpful and kind. I would appreciate kids corner, in case of bad weather or other reasons there would be place to spend some time playing.

Date of stay: November 2017
Trip type: Traveled with family
Thank Andrejka_AK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityApartHotelBrno, Recepce at City Apart Hotel Brno, responded to this reviewResponded November 21, 2017

Dear guest,
thank you for our nice review, we are glad that you enjoyed your stay in Brno with your family also thanks to our hotel. Our hotel has play room which is conceived for older children. But we will pass your idea to hotel management and hopefully when we see each other again you will be able to enjoy children corner.
Thank you again.
Your City Apart hotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2017

Stayed there for 3 nights and have the feeling that it should be updated. Room was spacious, but outdated, with a tv that was not possible to turn on, carpets that need to be changed, iron room without and iron and uncomfortable bed. However, breakfast was pretty good and a great thing is that hotel provides watched garage (very convenient).

Date of stay: September 2017
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Forik17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityApartHotelBrno, Recepce at City Apart Hotel Brno, responded to this reviewResponded November 1, 2017

Dear Mr Forik,
we would like to thank you for your review and apologize that not everything was up to your expectations. Should we have the opportunity to accommodate you in our hotel once again, please, do not hesitate to call the reception should any of the above mentioned problems occur as most could have been easily fixed. We would have replaced the TV remote and gladly lent you an iron, too. Nevertheless, we mostly wanted to thank you for taking the time, reviews like yours make us work harder as we always strive to be better, so we do thank you for that as well as for your nice words.
Yours sincerely,
City Apart Hotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2017 via mobile

Stayed here for 7 nights with a party of 10 rooms for business.
The hotel is way out of the city but on easy bus and tram networks to where we were working and into the lovely city.
Check in was painless, you even got a chocolate biscuit as you went to your rooms.
Rooms were big, some with a kitchenette and lounge area.
They were plain in decoration but comfy, warm and with a good yet old shower (buy some new shower heads guys)
Towels could do with changing daily as we had to ask for more.
The staff made this hotel for me though!
Lovely friendly staff on reception as we checked in and throughout the stay, great help to us with transport and local knowledge. The lady studying history and the gent studying English were a pleasure to talk to and a credit to your business!
Did us exactly for what we needed for our stay

Date of stay: September 2017
Trip type: Traveled on business
Thank 285carolynh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityApartHotelBrno, Recepce at City Apart Hotel Brno, responded to this reviewResponded November 1, 2017

Dear Ms Carolyn,
we are genuinely happy that you liked your stay at our hotel. We heeded your words and passed your remarks to our management, so we believe that new shower heads are only a matter of time. As for the unfortunate towel incident: All our maids have been instructed to replace towels on a daily basis, so we duly apologize for any inconvenience caused by the fact you had to ask for such a thing, and thank you for your useful comments as these are what make us try harder to constantly improve our services. Our City Apart Hotel team would like to thank you for your praise, and hope to welcome you in Brno again soon.
Yours sincerely,
City Apart Hotel team

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Reviewed December 3, 2016 via mobile

Rooms are big and comfortable. Service is also good. Kitchen facility is very good.

Suggestions:
It should include some entertainment section (complementary).
Also need do a tie-up with Taxi Services.
Need to be flexible as per Customer Requirement.
GYM is must. Need to add GYM space in the hotel.

Date of stay: November 2016
Trip type: Traveled on business
Thank Manish S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityApartHotelBrno, Reception at City Apart Hotel Brno, responded to this reviewResponded December 5, 2016

Dear Manish,
We are glad you were satysfied with your room. We are trying to do our best for our customers.
If you are interested in any entertainment we have social room where you can play nintendo or table soccer and some other social games or you can use our sauna. If you want to take a taxi you can always ask on reception, taxi is usually prepared in front of hotel in five to ten minutes.
Gym is very interested idea wich I will present to our director.
Best regards and hopefully see you again!
City apart hotel team.

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