My word, I should have listened to you guys regarding this hotel! I would not even give it 2 stars let alone it having 3...A price was agreed by email which i checked constantly, but when i got there they took more cash from me for double room when i only needed a single room! They had plumbing problems but don't have the money to repair so there are leaks!
The staff are the most miserable, unwelcoming people you could ever meet on this earth! the whole place stinks of 30 years worth of stale food...someone else commented on this site that if you ask for something or something is not right, they will go out their way to make sure they cannot help you, boy and didn't i know it, they argued in front of me in Czech, which was not very professional at all, terrible, they could do with some lessons in customer service, because the customer does not come first at this hotel!!!! remember i said that, because i didn't come first....i ended up crying to get what i wanted, really appalling. For the first 3 days they made my stay hell...
There are 2 computers but one is rubbish, you only get 15 minutes free but it takes 5 minutes to load as it is never left on, one is not up dated with the latest virus scanner, and will not list the pages, i know about computers but trying to explain this my face was turning blue, their English language, well i thought they could speak English, i dare say they may understand very little because i certainly did not get the replies i wanted! blank was a constant expression....
The bathrooms, well very dated like back in the 70's though clean enough...rooms are basic and did the job, nice mini bar but i didn't have anything. The only good point is that it is in a quiet spot, 10 mins walk to town centre, the maid comes in every morning to tidy and change towels if you leave them on the floor, and empties bin etc...i personally don't like anyone in the room if i am not there...breakfast is good, nice choice...overall plenty of people appear to stay here why i will never know??? It costs nothing to smile, and this staff at the Amphone are one set of people I will not miss seeing!!! you have been warned!!! I'd rather give my money to charity. Their website is decieving and everything looks nice until you get there and see for yourself, check out my pics.
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- Also Known As:
- Amphone Hotel Brno