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“Pure history” 4 of 5 bubbles
Review of Grandhotel Brno

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Grandhotel Brno
Ranked #3 of 56 Hotels in Brno
Certificate of Excellence
Gijon, Spain
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Pure history”
4 of 5 bubbles Reviewed February 18, 2013

The hotel is right in front of Brno train station. It has been running since 1870 so the list of people that have stayed in the hotel includes T.A Edison, Emperor Franz Joseph and some others. Despite of its old age, this hotel does only look old in the outside. The inside is very modern with a nice bar and a very decent restaurants. The rooms are big and comfortable and the stuff is welcoming. It is walking distance from the center of the city, so it is the perfect spot for the traveller.

  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sergio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grandhotel B, Front Office Manager at Grandhotel Brno, responded to this review, February 25, 2013
Dear Guest,

thank you for the positive comments you have made. We are glad to hear that you had an enjoyable stay in Brno, appreciating the hotel and its city centre location, as well as our helpful staff.

We are looking forward to welcoming you again to the Grandhotel Brno soon.

Yours sincerely,
Lenka Sobotkova
FO Manager
Grandhotel Brno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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532 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Shanghai, China
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed February 17, 2013

This hotel is attached to casino that you cannot avoid cigarette smoke in the lobby, cafe and also hallway even on the 4th floor that they call "no smoking" floor. I could smell smoking in my room and need to turn on the ventilation fan in the bathroom nearly all night.
The toilet did not flush properly and have to wait 15 minutes for water to full up to tank for next flush as well as faucet of wash basin that water run half of what it supposes to that hot water didn't work properly (imagine my trip in winter time).
The most important one is the bed was so small. My french colleagues complained so much about this and it was not comfort at all. We noticed that it started to have more Chinese group tour in this hotel in the last couple of our stay. I got slight better rate with a full prepayment.
it's not too bad comparing to price. If there is other choice, I would prefer to pay higher for a better sleep hotel.

Room Tip: Avoid room at the corner of each floor if I recall 219. It's the smallest that you cannot walk...
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  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TaoMichelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grandhotel B, Front Office Manager at Grandhotel Brno, responded to this review, February 25, 2013
Dear Guest,

first of all I want to thank you for giving us feedback. We are very sorry to hear about your negative experience regarding the smoke smell. Our hotel and all its premises are non smoking.
We believe that we will have the opportunity to welcome you to our hotel again in the future and will be very pleased to offer you one of our spacious and comfortable Superior or Deluxe Rooms.

Yours sincerely

Lenka Sobotkova
FO Manager
Grandhotel Brno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed February 11, 2013

Stayed here twice, once in Nov-12 and once in Dec-12, both for business

Pros:
Rooms are quite big and spacious
Breakfast is nice
Location is the best advantage, walking distance from the city center and still away from all the noise
Good value for money
Taxi stand right outside the hotel
Friendly staff

Cons:
Even though the entire hotel is non-smoking, there in the constant smell in the common areas which is a put off
No ramp at the entrance to drag the luggage, will have to lift the luggage for around 4 steps
Furniture and fittings are dated

Room Tip: Higher up on the south side for a good view
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  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Pratyush K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grandhotel B, Front Office Manager at Grandhotel Brno, responded to this review, February 15, 2013
Dear Guest,

thank you for staying with us and for taking your time to share your feedback.
We are very sorry to hear about your negative experience regarding the smoke smell.
We would like to inform you, that according to the decision taken by our management all our guest rooms as well as the whole public area are non smoking now.

We hope that will get the opportunity to show you the usual high standard of our services.

Yours sincerely,

Lenka Sobotkova
FO Manager
Grandhotel Brno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed February 2, 2013

I have been coming to this hotel since 2007 and stopped a couple of times a year. I love it. The staff are brilliant they couldn't do more for you. The breakfast is fantastic, so much to choose from. I always ask for the same room. When I stop here it feels like home. Yes it's not a modern hotel but it reminds me of my child hood at the Grand in Scarborough. The rooms are spotless. I have not tried the evening meals as i tend to go for a wonder.

Room Tip: I always go for the same room which at the back of the hotel but not much of a view.
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  • Stayed May 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cocoloui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grandhotel B, Front Office Manager at Grandhotel Brno, responded to this review, February 7, 2013
Dear Guest,

thank you very much for sharing your experience and your recommendation.
We are pleased to hear, that you had an enjoyable stay and that we met your expectations.

We are looking forward to your next visit at the Grandhotel Brno! If there is anything else we could do for you, just feel free to contact us.

With best regards
Lenka Sobotkova
FO Manager
Grandhotel Brno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge
Level Contributor
102 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed January 18, 2013

Actually it wasn't as bad as I was expecting when I reas the reports - but if you don't like a lobby and barfogbound with cigarette smoke, and very narrow, short single beds......I suggest you find a different hotel.

Disappointingly small rooms and dated decor in the public areas and rooms. Breakfast was ok but not exciting and the staff were generally pleasant, but no stand out service

Proximity to the station may be an advantage if you arrive late (probably better to bring a burly friend to walk with) but that's the only plus I can consider.

The 'not very' Grand Hotel, Brno

Room Tip: High and at the back to see the Petrov area
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  • Stayed January 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Cityhoppa11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grandhotel B, Front Office Manager at Grandhotel Brno, responded to this review, January 22, 2013
Dear Guest,

thank you for taking the time to share your experience with us. Your views are very valuable to us and we will consider them in the next investments to be made at the Grandhotel Brno. We very much look forward to welcoming you at the Grandhotel Brno again. We will be very pleased to offer you one of the following spacious and comfortable room categories: Standard Double Room, Superior Room, Deluxe Room or Junior Suite.

Yours sincerely,
Lenka Sobotkova
FO Manager
Grandhotel Brno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bratislava, Slovakia
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed January 15, 2013

Grand Hotel is located in the city center, opposite the main railway station and bus station. The staff is very nice and helpful. We were staying in a Standard double room on the first floor. The room was very spacious with high ceilings and windows overlooking the main street. Despite the focus on the main road was enough room soundproofed. Hotel and room were clean. The bathroom was spacious, clean with a bath, sink and toilet. The hotel offers free Wi-Fi throughout the building, was missing and wired internet in the room. Breakfast was downstairs in the conservatory, from which the view through the large glass windows on the main street. They were very tasty and rich, they are not beyond reproach. I recommend Hotel.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank mazzsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grandhotel B, Front Office Manager at Grandhotel Brno, responded to this review, January 18, 2013
Dear Guest,

thank you very much for choosing our Grandhotel Brno for your stay and positive comments you have made. We are happy to hear that you had an enjoyable stay with us and that we met your expectations.

We are looking forward to welcoming you again to the Grandhotel Brno soon.

Yours sincerely,
Lenka Sobotkova
FO Manager
Grandhotel Brno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luton, United Kingdom
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed December 13, 2012

I have been to Brno on a few occassions but normally stay in an appartment (as husband works in Brno), however, this year I had family and friends with me so we decided on The Grand. EXCELLENT choice.
We found it comfortable, welcoming, friendly and so accomodating.
Breakfast choice was amazing (as was the breakfast room). The bar was fantastic and we all made the most of it (the bar steward, Martin, was brilliant..a special thanks to him).
The rooms were huge and so comfortable (I had room 126 which was a front facing room, with sofa, double bed, amazing bathroom,desk, table and chairs, need I go on ?)
Location is central with everything you need within easy walking distance.
The hotel is spotlessly clean.
I can not express how happy we all were with oiur stay in The Grand. Thank you to all there who made our stay in Brno a truly magical experience.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nes33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grandhotel B, Front Office Manager at Grandhotel Brno, responded to this review, December 16, 2012
Dear Guest,

thank you for sharing your experience with us. We are delighted to hear that you had a wonderful time in our Grandhotel Brno and that our good service and excellent quality we provided have made your stay a very remarkable one. We strive to meet the needs of our valued clients. It was a pleasure to read your comments. Thank your very much.
Especially on behalf of our Food & Beverage Manager I would like to thank you. Your comment has already been passed on.

We are looking forward to welcoming you back some time at the Grandhotel Brno again.

Yours sincerely,

Lenka Sobotkova
FO Manager
Grandhotel Brno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grandhotel Brno

Property: Grandhotel Brno
Address: Benesova 18-20, Brno 65783, Czech Republic
Location: Czech Republic > Moravia > South Moravian Region > Brno
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Luxury Hotel in Brno
#7 Romantic Hotel in Brno
#10 Business Hotel in Brno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grandhotel Brno 4*
Number of rooms: 105
Official Description (provided by the hotel):
The Grandhotel Brno is a 4 star hotel in the centre of Brno, the second largest city of the Czech Republic, lies opposite the main train station and only a few minutes from BVV Brno exhibition centre and the historic sights of Brno city centre. It is a popular Brno hotel for business travellers and holidaymakers alike. Grandhotel Brno has its own gym, a sauna as well as Wi-Fi in all public hotel areas. The 4 star Grandhotel Brno offers 105 rooms and suites with extensive room facilities. The hotel was only recently renovated extensively. All our comfortable and elegant rooms and suites will impress you with modern furnishings and style, all equipped with air conditioning. ... more   less 
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Also Known As:
Grandhotel Brno Hotel Brno
Grandhotel Hotel Brno
Brno Grandhotel Hotel

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