At arrival the reception was rather cool and distant and we found out the hotel does not exchange currency which is rather annoying.
We had booked the half-board special which is something we would not do again. The included dinner is served in the beautiful Palazzo restaurant. We were given promising menu's until we announced we had prepaid for the set-menu. The menu's were taken away and we were told we would be entitled to a salad, salmon with puree and a fruit tart as desert... No alternative choices, that was it.
Very disappointing to get a set menu that is more than a few notches under the sophistication that the restaurant offers on the standard menu. One would expect the set menu to be a selection of the chef's specialities but it turned out to be a second class version, served in its most simplified version: salad with pure olive oil and a few mozzarella balls, salmon with puree and no sauce whatsoever and the fruit tart resembled one of the pastries you generally get served at breakfast.
All this is not to say this is not a good hotel, but it is not deserving of a 4 star establishment to offer an arrangement that resembles the most ordinary tourist trap.
The rooms are nice, but again some weird discrepancies: no pencil to write things down, doors are difficult to open with the electronic keys and recognition while we announced this was a booking to celebrate the anniversary of the couple that accompanied us during this trip.
We tried the massage, which was excellent and affordable. Breakfast is minimal when compared to the ones served in similar hotels in the region.
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- Also Known As:
- Comsa Brno Palace Hotel Brno