We used Daytrip twice in December 2018. Our drivers were Jan (Strasbourg to Prague) and Tomas (Prague to Berlin). Both were friendly and helpful. They picked us up from right outside our apartments, and dropped us at the door of our accommodation in the next city. So much easier than managing all our luggage through train stations or bus depots. And since there were five of us, the cost was about the same as using trains or buses. Highly recommended.