Wow - what a great experience Day Trip was! I had my apprenhensions, since the company is fairly new but our trip turned out beyond everything we'd hoped for. Our driver was Jiri and he took us from Vienna to Krakow with stops in Czech and Slovakia. Despite an early morning pickup, he arrived early and was pleasant through the entire13 hour journey. When we told him things we were most interested in, he went above and beyond to provide recommendations and arrange stops that fit our interests, including a brewery in Czech. He was knowledgeable about all the sites and truly served as our personal tour guide and helping us make the most of our time in each city. In addition to the tourist spots, Jiri knew the best spots for locals and we loved the hidden gems he took us too that we otherwise would have never found. Furthermore, he was a great driver. We felt safe in his hands and he provided water and pillows in his car for our comfort since it was a long drive. He played pleasant music and his vehicle was clean and comfortable. Beyond all this, he did everything he could to make our visit the best it could be. When we ran out of Euros and needed to convert our American dollars, he offered to let us give him American money and he would pay for us in the local currency and deal with conversions himself to save us the inconvenience. If we needed a bathroom break, it was no problem. When the winery was closed for the day, he found an alternative. All in all, Jiri did whatever he could to make our experience great and we really appreciated that. We are so glad we decided to use Day Trip for our travel needs and will definitely be using it again next time we are in Europe.
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