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“Horrible”

Staromestska Restaurant
Ranked #1,291 of 5,589 Restaurants in Prague
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Restaurant details
Good for: Families with children, Local cuisine, Romantic
Dining options: Late Night, Breakfast, Reservations
Neighborhood: Stare Mesto (Old Town)
Reviewed July 7, 2014

This was just terrible. I have tried my best to find some positive words to write about this place so i dont sound negative, but the experience was honestly the worst dining experience i have ever had.
We ordered a table months in adavance for our family (13 people) to celebrate our grandmothers birthday. They havent even made the table ready for us when we came (we had to do that ourselves), and even though we booked months in advance, they put us in a narrow passage where the waiters constantly were carrying dishes and plates over our heads. They had a terrible attitude and bumped into us all the time. Not a smile "excuse me" "sorry" or anything for the entire evening.
They mixed up the food, and some of the dishes were cold when we got them.
The waiter dropped a steaming hot plate on one of the guest causing severe burns and blisters on her hands. Even then they were not interrested in helping out in any way. This is an accident that can happen to everybody, but you should be able to expect them to help you and bring ice and aloe vera at least.

To top it of, the waiter asked why we did not tip the usual 10%. They should be happy that we paid the bill at all.

I am writing this only because we based our choise of restaurant on good reviews on tripadvisor. This was a terrible experience, and i hope that nobody else needs to have an dining experience like this ever.

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2  Thank Marraen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (893)
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255 - 259 of 893 reviews

Reviewed June 26, 2014

Good service waiter very helpful, starter was very tasty black bread toast with tomatoes (Czech bruschetta)
Good beer and nice cold white wine
Overall good value for money

1  Thank TeamRosieposie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2014

The food was "whatever", it wasn't bad , but it wasn't great either. The service was terrible, they were rude, unfriendly, always in a hurry and they tried to rip us off . The locations is nice, and the prices lower than in other restaurant in that area.

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1  Thank Maria T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2014

Menu in several languages and good variety. Fast service, always around. The most worrisome thing is that a small bottle of watter costs more than 2 euros.

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2  Thank Epsilon_GR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2014

This place really did not meet my expectations. Service was extremely slow. Forget about asking for anything special as the staff just simply did not understand. Pricey considering what food costs in other areas close by. It's on the square so the views are great.

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2  Thank Craig H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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