Submitted a request online and I managed to mess it up - totally my fault! The online form is super easy, I just wasn't paying attention. I sent an email to Martin explaining what I had done and I immediately got a response back that he had fixed it and sent me an updated confirmation.
A few weeks later we arrived in Vilshofen after a lovely cruise and 15 minutes prior to our departure a college-aged gentleman, very professional but also very friendly; showed up to collect us. He met us on the ship, helped us with our luggage and we were off to Prague. A nice planned rest stop mid trip to grab a snack, stretch our legs or run to the restroom was provided. It was snowing and the roads were dusted and a bit icy - and I never was concerned with safety. With only a day to spend in Prague, private car service to get us there from Vilshofen quickly and efficiently was well worth the Euro. We paid in cash at time of drop off plus a bit extra for a driver. The only thing I would change...the time we spent in Prague so we could have hired Martin's service for some tours! Next time, for sure! And there will be a next time - we fell in love with the city!