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“Wonderful hotel, great service!”
Review of Hotel General

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Hotel General
Ranked #21 of 649 Hotels in Prague
Certificate of Excellence
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful hotel, great service!”
Reviewed December 30, 2013

Stayed at the General Hotel Dec 2013. It was excellent. Really comfortable rooms. Clean, spacious and well maintained. Also very quiet. Beds were very comfortable. Best thing about this hotel was the service. From the reception staff to the very professional and friendly guys who ran the breakfast and the bar - all were brilliant and went the extra step to ensure their service was top notch. Looking forward to going back some time. Absolutely great!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scotia2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileR, Director of Sales at Hotel General, responded to this review, January 1, 2014
Dear Scotia2013,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for posting your review on TripAdvisor.
It gives us a great joy to see that we were able to meet your expectations and you have enjoyed your stay with us to the fullest.
We thank you for your review and hope that you will decide to visit us again.

With warm regards
Ringaile Radojevic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,403 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
Preston, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 29, 2013 via mobile

We really enjoyed our stay at the General. The staff were very friendly and could not have done more to make sure we enjoyed our stay. In the restaurant the food is good and you are welcomed with personal service. The reception desk will sort out anything you need and also take the time out to make recommendations and their advice on getting the most out of our holiday was invaluable. If we are lucky enough to visit Prague again we will certainly make for the General

Stayed December 2013
Helpful?
Thank Claude B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileR, Director of Sales at Hotel General, responded to this review, January 1, 2014
Dear Claude B,

On the behalf of the hotel General team I would like to thank you for your stay and for posting this review.

Sincerely,
Ringaile Radojevic - DOS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 29, 2013 via mobile

Great hotel in a good location. The room was lovely and the staff were very friendly and helpful. We will recommend the hotel to friends and family.
Thank you to all the staff for making us feel very welcome in Prague.
We will stay here again on our next trip to Prague.

Stayed December 2013, traveled as a couple
Helpful?
1 Thank barbybeard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileR, Director of Sales at Hotel General, responded to this review, January 1, 2014
Dear barbybeard,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your impressions with the others.
It gives us a great joy to see that you have enjoyed your stay with us and would not hesitate to recommend our hotel to the others.
We thank you for your kind words and look forward to welcome you back at the General.

With best wishes from Prague and hotel General team
Ringaile Radojevic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincolnshire
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 29, 2013

We stayed with a group of friends in December and could not have chosen a more pleasant hotel. The rooms were spacious and beautifully decorated. We had a lovely welcome and were given lots of information by the reception staff to make our trip around Prague easier.
The breakfast room was very pleasant with a buffet of cold food and a menu of hot food if preferred. Service from all staff was excellent.
The hotel is 15 minute walk from town or a 5 minute tram or metro ride. It is situated close to the Starapromen brewery where we had a meal on two occasions.

Room Tip: We had a room on the road side but it was not particularly noisy.
See more room tips
  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DacLincolnshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileR, Director of Sales at Hotel General, responded to this review, January 1, 2014
Dear DacLincolnshire,

On the behalf of the hotel Genral team I would like to thank you and your friends for choosing our hotel and for posting your review on TripAdvisor.
It gives us a great pleasure to see that you have enjoyed your stay with us and have not hesitated to share your impressions.
We thank you for your kind words and do hope that you will decide to visit us again.

Sincerely,
RIngaile Radojevic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aylesbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 29, 2013

My wife and I had three wonderful nights at this little hotel last month and were mightily impressed. The staff could never do enough for you and the decor was lovely, with the 'General' themed rooms quite original (and a little amusing at times).

We also had the best meal of our visit in the hotel restaurant! True it isn't right in the middle of the tourist hot spots and the streets surrounding aren't the prettiest, but if we ever go back we will stay there again as everything else was perfect.

Special thanks to Dasha on reception, Mostafa in the restaurant, and Ibrahim in the kitchen.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colin728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileR, Director of Sales at Hotel General, responded to this review, January 1, 2014
Dear Colin728,

On the behalf of the hotel General team I would like to thank you and your wife for choosing our hotel and for sharing your impressions on TripAdvisor.
It gives us a great joy to see that we were able to meet and maybe exceed your expectations and that your stay has become a truly wonderful experience.
We thank you for your kind words and hope to welcome you back at the General on your next visit to Prague.

With best regards from hotel team (incl. Dasha, Mustafa and Ibrahim)
Ringaile Radojevic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed December 28, 2013 via mobile

A wonderful small hotel with beautiful rooms and lovely tasting food. What makes this hotel so amazing is it's staff. All of the staff are very friendly, courteous and helpful. Ibrahim particularly, who serves in the restaurant and the wine bar was extremely friendly. Prague is a beautiful city and we are delighted to have come and when we return again, we will definitely be returning to the Hotel General.

Stayed December 2013, traveled as a couple
Helpful?
Thank David O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileR, Director of Sales at Hotel General, responded to this review, January 1, 2014
Dear David O,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your experience with the others.
Your kind words towards our hotel staff are the best reward for their hard every day word and we thank you for them.

With best regards for the New Year
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleroi, Belgium
1 review
Reviewed December 27, 2013

A wonderful hotel with a great character.
From the arrival we were advised and very nicely received with a glass of champaign. With many thanks to Vicky (who speaks perfectly English) and the team who is very attentious (opening doors, carrying luggage,...).
The service in the breakfast/restaurant room was excellent and we would like to thank especially Ibrahim and his team for the 'VIP' treatment :)
The rooms are very spatious and accommodated with luxury equipment (digital tv, beautiful bathroom,...)
Also the cleaning team payed special attention to details (nicely folded towels, a present and a bottle of wine at the last day of our stay)

We really recommend this hotel to all the people who want to spend a great time in Prague.

We had the best vacation ever!

Patrick and Natacha from Belgium.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PatrickNatacha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileR, Director of Sales at Hotel General, responded to this review, December 30, 2013
Dear PatrickNatacha,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your experience with the other travelers.
It gives us a great pleasure to see that we were able to meet your expectations and you have enjoyed your stay with us to the fullest.

With best wishes for the upcoming New Year
Ringaile Radojevic and hotel team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel General

Property: Hotel General
Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#18 Luxury Hotel in Prague
#45 Business Hotel in Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Official Description (provided by the hotel):
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Ctrip TA, Travelocity, Hotwire, Cheap Tickets, HotelQuickly and HRS so you can book your Hotel General reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
General Hotel Prague

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