I cannot stress this enough. You will feel like royalty here. They've got the service of taking care of their guests nailed. Drink while you check in? Check. Personalized introduction, summary of both the hotel and the city? Check. From check-in to check-out we were always impressed. I doubt the level of service is matched in any of the other 5 star hotels in Prague. It was that good. Total professionalism on the part of the entire staff from doorman, to desk help, to housekeeping.
That said, this place has a couple things going against it. First, its about a 1.5 mile walk to Old Town. This wasn't really a problem for us because we're young and fit, plus the weather cooperated, but I could see it being a problem in the winter or when its raining. On the other hand, the walk to and from Old Town is really beautiful and you'll discover a lot of things that you'll want to follow up on later. Second, makeup mirror in the bathroom was mounted way to high for the average woman. There were probably a half-a-dozen small details like this that were just plane swing-and-misses (no shower curtain for instance but instead a half wall that swings made of glass, etc.). Third, the tram/bus station, located conveniently about a 4 minute walk away, is a little creepy. Fourth, there's a weird, foul smell on the street about a block away. Finally, there's nobody around for a few blocks when you're walking home late at night, which creeped out my fiance. This was made worse by the fact that they lock the front door after midnight and you're left waiting for the doorman to open it after you press the buzzer (only took about 15 seconds, but still it was a little traumatizing).
Overall, I don't think that we would stay here again because of the location, but I would still recommend it if you're looking for a tremendous value.
- Official Description (provided by the hotel):
- Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more less
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- Also Known As:
- General Hotel Prague