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“Military precision”
Review of Hotel General

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Hotel General
Ranked #21 of 651 Hotels in Prague
Certificate of Excellence
Wroclaw, Poland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Military precision”
Reviewed December 4, 2012

My partner and I booked the Hotel General because of its high ratings on Tripadvisor and we feel it certainly merited them. The attentive level of sevice has a very personal touch. We had arrived in Prague a little underprepared so we were extremley grateful for the "Welcome to Prague" intro we received (with complimentary drink) where all the major sites and restaurant recommendations were detailed to us. On our last night, a complimentary bottle of wine was brought to our room.

I would recommend to most, but my one caveat would be that whilst the service, breakfast and staff are high quality, the decor (with portraits of renowned military leaders, throughout the hotel - and above ones bed) isn't conduscive to achieving the most romantic experience. But that aside A+++

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
2 Thank TS1983_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileR, Director of Sales at Hotel General, responded to this review, December 5, 2012
Dear TS1983_12,

On the behalf of the hotel General team I would like to thank you for choosing us for your stay and for posting a review on TripAdvisor.
It gives us great pleasure to know that we were able to meet your expectations and that you were satisfied with your stay.
We thank you for sharing your experience and for kind words towards our personnel.

With warm regards from Prague

Ringaile Radojevic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (226)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Canberra, Australia
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 27, 2012

A gem of a hotel on the quiet side of Prague, but within walking distance to everything. Tram stops close by. Staff are wonderful, It started om the welcoming drink and briefing on our arrival from the receptionist ,the rooms are elegant ,the breakfasts substantial and the waiting staff attentive and friendly . Nothing was too much trouble we were picked up from the airport on time, we had ballet tickets organised for us .The whole experinece was wonderful. definitely recommend.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
2 Thank austraveller969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileR, Director of Sales at Hotel General, responded to this review, November 27, 2012
Dear austraveller969,

On the behalf of the hotel General team I would like to thank you for staying at our hotel and for sharing your experience with the others.
It gives us a great joy, that we were able to meet your expectations and that you have enjoyed your stay with us to the fullest.

We thank you for your kind words and invite you to visit us on your next trip to Prague.

With warm regards from hotel General
Ringaile Radojevic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redcar, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 26, 2012

An excellent service from all the staff from airport pick up to check out. Very imformative driver on the journey into Prague, hugely welcoming receptionist and our beautiful room ready when we arrived at 11:15 in the morning ! The breakfast was delightful and overall the stay was 10/10. I would definitely recommend to anyone. The walk in to The Old Town is a brisk 20-30 minutes as advertised but trams and Metro are frequent and cheap. The Andel area itself, 2 blocks from the hotel, is pleasant and busy with a good range of shops, bars and restaurants.
Was delighted with the hotel and wouldnt stay anywhere else in Prague. Many thanks to all the staff who went out of their way to make our stay a special one.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
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Helpful?
2 Thank gail653
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileR, Director of Sales at Hotel General, responded to this review, November 27, 2012
Dear gail653,

I would like to thank you for staying at the hotel General and for sharing your review on TripAdvisor.
It gives us a great joy to know, that we were able to meet your expectations and that you have enjoyed your stay to the fullest. Your pleasant memories are the best reward for our teams work and we thank you for your kind words.

With best regards from hotel team

Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 24, 2012

we stayed in this property for 4 nights this Nov 2012. everything from airport pickup till checkout was fantastic. we were treated very well by the entire staff, specially Vicky & Pavel They were extremely courteous and helpful. well located near Andel.

we strongly recommend this hotel for anyone travelling to prague.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Rohit10_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileR, Director of Sales at Hotel General, responded to this review, November 26, 2012
Dear Rohit10_12,

On the behalf of the hotel General team I would like to thank you for staying at our hotel and for sharing your experience with the others.
It gives us a great joy, that we were able to meet your expectations and that you have enjoyed your stay with us to the fullest.

Once again I would like to thank you for your kind words and invite you to visit us on your next trip to Prague.

With warm regards from hotel General (including Vicky and Pavel)
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, SC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 23, 2012

This is a very nice small hotel with a unique theme. It was a bit off the path of the tourist scene but an easy walk or ride. They have a wonderful breakfast. My wife and I were thoroughly impressed by the attentiveness of the staff. I have never stayed in a hotel with better service.

  • Stayed April 2012, traveled as a couple
    • Value
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Helpful?
3 Thank afmcguire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileR, Director of Sales at Hotel General, responded to this review, November 26, 2012
Dear afmcguire,

On the behalf of the hotel General team I would like to thank you for choosing our hotel for your stay and for your warm words concerning our hotel services and team.
We really appreciate your acknowledgement and your kind words are the best reward for our team.

We thank you once again and send you the best wishes from hotel General
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Néa Smírni, Attiki, Greece
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 23, 2012

General is a great hotel close to Mala Strana. When we arrived Dasha gave us a warm welcome and all the information needed for sightseeing and move around the city. The guys at the breakfast buffet were always waiting us with a big smile, so kind and willing to help and making sure that we had the perfect breakfast every day!! Excellent job!! In general I totally recommend the hotel as we had a great stay. VERY-VERY friendly staff, speaking English, always willing to help, perfect breakfast, easy to reach city center by bus, tram or metro.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Manos P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileR, Director of Sales at Hotel General, responded to this review, November 26, 2012
Dear Manos P,

On the behalf of all hotel team I would like to thank you for choosing hotel General and for your warm and supportive review.
It gives us a great pleasure to know that you have enjoyed your stay with us and that we were able to make it even more memorable.
We thank you for sharing your thoughts with the other travelers and hope to meet you at the hotel General on your next trip to Prague.

Sincerely,

Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel General

Property: Hotel General
Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#18 Luxury Hotel in Prague
#45 Business Hotel in Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Official Description (provided by the hotel):
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Cheap Tickets, Cancelon, TripOnline SA, Evoline ltd, HotelQuickly and HRS so you can book your Hotel General reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
General Hotel Prague

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