We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel”
Review of Hotel General

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hotel General
Ranked #22 of 649 Hotels in Prague
Certificate of Excellence
Bucharest
Level 5 Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Great Hotel”
Reviewed May 4, 2011

This was one hotel where the pictures on the website reflect 100% how it looks in real life :) Everything was as expected, which was great. A relatively medium-small hotel with charming rooms and interiors, very historical/prague like. The service was extremely helpful and always came with a smile. Good breakfast (definitely try the room-service breakfast). The only downside was the location, a bit far to walk especially after a full day. i would definitely recommend this hotel.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Razvan007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileM, Director of Sales at Hotel General, responded to this review, May 5, 2011
Dear Razvan007,

I would like to thank you for such nice review and response on the behalf of our hotel team.
It gives us great pleasure, that our efforts on hotels service were met so nicely and welcomely.
We hope that you had a wonderful visit in Prague and hope to meet you again in our hotel.

With warm regards from hotel team,
Ringaile Radojevic
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,411 reviews from our community

Traveler rating
    1,238
    144
    20
    4
    5
See reviews for
179
879
55
58
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (229)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Europe
Level 5 Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed May 4, 2011

Visited Hotel General for the third time january this year, still happy and still coming back!

A small hotel, only 20 rooms, but that does not mean the rooms are bad.. they are quiet, spacious, neat and clean. I recommend going for a double deluxe, as you get a tub to relax in after a long day of walking :)

Some say the location is bad, after a couple of trips to Prague I can say that the location is great. A 5 minute walk from great, cheap local restaurants, a big shopping mall and the Staropramen brewery! Sure it's a good walk or so from the core of the city, but what a walk.. great buildings, lovely scenery and fresh air! Stop for a bite to eat and a local beer, always worth it.

The bar has a great choice of drinks, but you might not always get it like you want it, so try something simple :) The breakfast is great, the waiter comes up to you and can bring you what you want in addition to the buffet.. you can also have the breakfast via room service, for free!!

Try it out, a 5* for this price is worth it!!

Room Tip: All the rooms are great!
See more room tips
  • Stayed January 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TheFineFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileM, Director of Sales at Hotel General, responded to this review, May 5, 2011
Dear Mariusba,

I would like to thank you on the behalf of all hotel General team for such kind review of our hotel's services.
It is always a pleasure to see our guests returning and see familiar faces once again.
We hope to welcome you back in our hotel soon.

With warm regards from General's team,

Ringaile Radojevic
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Level 4 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed April 26, 2011

thsi lovely boutique hotel has only about 20 rooms. We were travelling with two young kids and were booked into the General Suite (Napoleon) which was a one bedroom suite. The kids beds were already setup for us when we checked in and the suite was impeccable, clean and just beautiful.

the two bathrooms were spacious and stylish and if we werent in a lovely city like Prague we would have never left the room.

More than anything it was the special service by the staff!!! the Manager Pavel Antonov was wonderful, he spent 30 minutes getting us familiar with the city, the sights and the public transport system. he answered every question patiently and was very charming.

and not to forget Martin, the doorman, he was the sweetest guy ever. Our two young boys (8 &11) chatted with him and he told them all about the Czech crown jewels and the legends associated with the crown. the boys were fascinated and when they visited the castle they were explaining the legend to the others in our guided tour!!!

Hotel General was a fantastic experience. it was a little distance from the main attractions but trams or metro you can get to the main attractions in 10 minutes, it was definitely worth the 10 minutes!!

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rans_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileM, Director of Sales at Hotel General, responded to this review, May 5, 2011
We are very delighted to know that you enjoyed your visit and pleased that our hotel personnel was able to contribute to a memorable stay. Your best words were handled to our Front Office Manager Pavel and doorman Martin and they are giving their regards as well.
It gives us a great pleasure when guests take the time to commend the hotel and I have shared your kind praises with all the team.

I look forward to the pleasure of welcoming you at Hotel General in the near future.

Sincerely,

Ringaile Radojevic
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 3, 2011

We had arranged a hotel limosine to pick up from the airport and it went like clockwork. We were at the hotel within a short time of landing in Prague. At the hotel we were greeted warmly and offered a choice of welcome drinks. Then the receptionist sat down with us and gave us leaflets and maps of the city. The beautiful fish tank running along the front of the reception desk is an unusual feature, but absolutely facinating.

Another lovely service the hotel offers is breakfast in bed and at no extra cost! Enjoy!

The old town is a walk of about 20 minutes along the river, so it is attractive. The bus, metro and tram stations are about 4 minutes away, so you are not too far away from the centre and if you do not fancy a walk, then public transport is nearby.
Breakfast was lovely and we looked forward to it each morning.

Prague is a beautiful city and with an abundance of lovely restaurants, it is not at all difficult to find something tasty and very reasonably priced to eat.

We visited my friends son in Pardubice which is over an hours train journey from Prague. The hotel helped us by printing off train times and explaining how to get to the main train station. This helped a great deal. It was interesting to see a little more of the Czech Republic.

I would certainly recommend this hotel and intend myself to return at a later date.

  • Stayed April 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank maggieegg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caracas, Venezuela
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 30, 2011

During this spring break we visit Prague, an amazing city! We stayed in two suits at the Hotel General. The rooms were amazing, the location incredible but must of all I am writing this review because I feel that every member of the staff of this Hotel must be recognize for their excellent performance! Thank you very much for everything!

The Fernandez Family

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nena2304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileM, Director of Sales at Hotel General, responded to this review, April 1, 2011
Dear Fernandez family,

From the name of our hotel's personnel I would like to thank you for such kind review.
We are glad that you were satisfied with our hotel's services and enjoyed your stay in Prague.

With warm regards from all Hotel General staff and hope to meet you back in our hotel soon.

Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 19, 2011

Great start for a week in Prague. From champagne welcome to nnovatve and well prepared dinner dishes and the comfortable, though cozy, room.

Room amenities were complete. China teapot and cups as part of the hot beverage service. Slippers, bathrobe and bathroom scale. Ironing board. Free wifi in lobby but we got it as we had first floor room.

I loved the breakfast which had very fresh items like still crunchy fruit salad, variety of cheeses and we still had access to hot breakfast to order if we wish. Breakfast was included in our rate.

It is great value partially because of it's location is a bit peripheral to "central". We didn't mind the walks to the castle and to old town. However, public transit is an alternative or taxi service is available for about $10-12

We would definitely recommend this place as it sets the atmosphere of old Europe.

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Patricia_TM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2011

I visited Prague over the weekend and had the privilege to stay in Hotel General. It is situated quite away from the heart of Prague, but the location affords good enough connectivity to the public transport. Right from the moment we stepped into the hotel and till we left, I have to state that the staff really knew the meaning of the word "hospitality". I booked it online, and I think I managed to strike a bargain with the rate. I wouldn't classify the rooms as extremely spacious ( I got a double deluxe one), but it was worth the money I spent, and had enough amenities and comfort to keep a family of three satisfied. I was also pleasantly surprised by the fact that they did go through my comments and feedback, and then replied to me on the same day itself. That is something I have never experienced having stayed in many hotels till date. It really shows that the hotel and its management cares. Highly recommended if you decide to choose this as your hotel while in Prague.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FanOfKop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RingaileM, Director of Sales at Hotel General, responded to this review, March 16, 2011
Dear FanOfKop,

From the name of our hotel and all it's personnel I would like to thank you for such kind review.
We are glad that you were satisfied with our hotel's services and enjoyed your stay in Prague.

With warm regards from all Hotel General staff,

Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Prague hotels
Hradcany & Letna
Questenberk
Questenberk
#11 of 649 in Prague
1,016 reviews
Nove Mesto (New Town)
La Ballerina
La Ballerina
#24 of 649 in Prague
622 reviews
Praha 5
Hotel Julian
Hotel Julian
#26 of 649 in Prague
1,595 reviews
Show Prices
Show Prices
Show Prices
Stare Mesto (Old Town)
Unitas Hotel
Unitas Hotel
#9 of 649 in Prague
1,699 reviews
Praha 2
Hotel 16
Hotel 16
#7 of 649 in Prague
758 reviews
Mala Strana (Little Quarter)
Hotel Pod Vezi
Hotel Pod Vezi
#2 of 649 in Prague
2,635 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel General? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel General

Property: Hotel General
Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#19 Luxury Hotel in Prague
#45 Business Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Official Description (provided by the hotel):
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ctrip TA, Priceline, Cheap Tickets, Orbitz, TripOnline SA, Travelocity, Agoda, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your Hotel General reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
General Hotel Prague

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing