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“Extremely rude manager! Such a shame we didn't even stay to eat, he looked down his nose at the customers and was very patronisi”
Review of Triton Restaurant

Triton Restaurant
Ranked #631 of 5,415 Restaurants in Prague
Certificate of Excellence
Price range: $18 - $50
Cuisines: European, Czech, Eastern European, Central European, International
More restaurant details
Restaurant details
Good for: Romantic, Special occasions, Local cuisine
Dining options: Dinner, Lunch, Late Night, Free Wifi, Full Bar, Seating, Serves Alcohol, Waitstaff
Neighborhood: Nove Mesto (New Town)
Description: The stalactite cave in the heart of Prague, the resident geniuses from 1912, the originality of the original Art Nouveau interior, the tradition of top-class gastronomy and the classical story in the statues all around you... . The TRITON Restaurant has an unforgettable experience prepared for everyone.We offer a selection specialities from the world of Czech and international cuisine as well as superb Moravian and foreign wines. Our wine bar hides more than one treasure and our team of trained sommeliers is ready to serve you.From the very start, the TRITON Restaurant has been a meeting point for important personalities from the Czech political and cultural scene. The same is true today.Come and convince yourself that the spirit of the place is incommunicable...
surrey
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Extremely rude manager! Such a shame we didn't even stay to eat, he looked down his nose at the customers and was very patronisi”
Reviewed March 25, 2013 via mobile

Wouldn't return unless this restaurant was under new management! Which is a shame because we are returning to Prague later this year.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank holidaygirl42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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384 reviews from our community

Visitor rating
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    42
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Surrey
Level Contributor
30 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“So rude we didn't even stay to eat.”
Reviewed March 25, 2013

I cannot vouch for the quality of the food because we didn't get that far because we were treated so badly by the manager. We arrived without a reservation but we were told that a table was available so we happily accepted. The surroundings are lovely but there was zero atmosphere and as soon as we were sat down we were urged to have an aperitif which were reeled off at quick speed without a breath in between to even figure out what was on offer. We asked to see the menu instead and forgo an aperitif which was met with a frown and we had less than 2 minutes to look at the menu before he returned to take our order. As we hadn't yet decided I asked if we could have 2 minutes more to which he responded sarcastically with eyebrows raised, '2 minutes?! 3 minutes?!' It felt as though because we didn't have a reservation we were being rushed out of the door and they didn't really want us to be there. So we asked for our coats and left because we felt very uncomfortable and as though we weren't good enough to eat there. We went to a fab restaurant called U Zlate konvice instead which was equally expensive but had an amazing atmosphere, friendly staff and a much wider menu selection.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank TheJarvs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level Contributor
201 reviews
141 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
“BEWARE!”
Reviewed January 28, 2013

Went here for a special meal with the family. The food was great, the manager lovely, different surroundings and everything was superb...until...we got back to our hotel and looked at the bill! When ordering the starters, 3 out of 6 of our party chose the Caesar tiger prawns for starters and then we went on to order the main courses and desserts. We found out that we had been charged for Thai grilled tiger prawns which were a main course 320czk more than the starter and then they delivered more main courses! Having left a huge tip at the end for good service, we then found out that we were overcharged a total of 960czk! We did go back in the morning but were told that as we had eaten the tiger prawns (thinking they were starters- but were actually mains!) they would not give us a refund. Totally spoilt my special meal and left a particularly sour taste in the mouth that we had been ripped off! The different manager we saw next day was rude and just kept shrugging and saying it had probably got lost in translation (the first managers English was impeccable!) and that we should have known that you only get one prawn for a starter not five and we ate them! Wouldn't ever go there again as there were much better places to eat!

  • Visited January 2013
    • Value
    • Atmosphere
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    • Food
Helpful?
3 Thank benfold1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peebles, United Kingdom
Level Contributor
38 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“A great experience”
Reviewed January 22, 2013

What a lovely restaurant to have dinner. Absolutely fab surroundings and the food is delicious. The service is great, you really feel like this is a treat! We had the czech tasting menu which was a set menu, every course a delight.

This is our second visit to the Triton and we would most certainly go again if we were back in Prague.

Visited December 2012
Helpful?
Thank DianneEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
24 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Wonderful setting, shame about the food...”
Reviewed January 2, 2013

This place promises to be a wonderful dining experience in quite a unique environment, and in part it delivers on that promise, but where it counts (the food), it fails miserably.

My girlfriend and I visited here on Boxing Day and were hoping for something a bit better than average. The setting is nice, with stalactites and stone carvings surrounding a small dining room with a large fishtank on one side. We were also treated to some very pleasant live piano, which made for an atmosphere with potential. However, the atmosphere was spoilt a little by the lighting... I don't need to be able to read another diner's menu from across the room... I want an intimate romantic dinner with my girlfriend... so having the place floodlit like a football stadium probably isn't the best idea.

Food-wise, the menu was pretty uninspiring, and we ended up going for the 5 course Czech tasting menu, and swapping out the soup course for one of the specials (pumpkin soup). The starter of "traditional czech ham and side delicacies" (or something to that effect), was essentially cheap supermarket packet ham from somewhere like Tescos, and the exciting side delicacies turned out to be a gherkin and a small onion :-( Traditional doesn't have to mean "dish designed and prepared by a chav", any dish can be made appropriate for a fine dining restaurant, but to be blunt.. this was something I would be embarrassed for a greasy spoon to serve. Interestingly, the christmas markets were serving ham off the bone freshly cooked and very tasty just outside :-).

The soup was ok, fairly tasty, but slightly over salted, and a bit too thick and lonely (not much to accent the flavours). The following piece of sirloin served with a dumpling was cooked within an inch of its life... no, I take that back, it was cooked for so long I think we were testing the boundaries of physics, and possibly a little longer we would have been able to crack a diamond out of the charcoal. The confit'd duck leg and red cabbage was reasonably nice, though barely basic bistro level in it's execution, and quite mundane in it's design. The dessert was ok, but not that memorable. We ordered a czech wine and found it to be a poor choice for the meal, and not that great - we did ask for advice from the waiter on this, because neither of us have any knowledge of Czech wines other than the one wine we had the previous night (a lovely 2005 SKALE cuvee).

Overall, the food was barely worthy of a bistro restaurant, let alone one purporting to be fine dining.

The service wasn't particularly great - nothing bad, just a bit amateurish in it's approach.

Very sad that this potentially lovely experience is spoiled by laziness in the menu design and begrudging execution.

Go here if you want to experience eating in this setting, but I would go for lunch, and don't expect too much of the food.

Probably wouldn't bother again myself.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Damian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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