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“A good place to stay in Prague”

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Clarion Congress Hotel Prague
Ranked #126 of 651 Hotels in Prague
Certificate of Excellence
Bratislava, Slovakia
Level Contributor
102 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
“A good place to stay in Prague”
Reviewed August 11, 2013

Although this is a massive hotel oriented on congresses and group tours, it was a good place to stay also for individual trip, all services were running smoothly. Unlike centrally located hotels, parking was smooth and for reasonable price. Access to the city center by metro was perfect (12 minutes). For basic shopping, small shopping mall is conveniently located in the same building with the hotel. As the hotel is recently built, rooms are clean and modern, with forced air conditioning (which can be luckily turned off for the night) nice bathroom and good beds. Nice addition is small kettle with few bags of tea and instant coffee. Clarion Congress hotel (note that there are two other Clarion hotels in Prague) is also located within a walking distance from O2 Arena - so you don't need to worry about transport if you are visiting an event taking place in the arena.

  • Stayed August 2013, traveled solo
    • Value
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Helpful?
Thank yale999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiroslavBukva, General Manager at Clarion Congress Hotel Prague, responded to this review, August 14, 2013
Dear Guest,
Thank you very much for your friendly words regarding your recent stay at the Clarion Congress Hotel Prague. You have simply mentioned and hit all our hotel takes pride in, i.e. all under one roof. Alow me to thank you for your decision to stay with us and hope to have another chance of persuading you again of the quality of our services.
Best regards,
Miroslav Bukva / Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
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Glasgow, United Kingdom
Level Contributor
74 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 10, 2013 via mobile

a really nice hotel with a caring staff.although its a big hotel we felt quite at home.breakfast buffet served in a large room but to us felt quite cozy.the staff were the quickest i have seen at removing dirty plates.food good too.metro system cheap and very quick.trains nice and clean.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hobson692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiroslavBukva, General Manager at Clarion Congress Hotel Prague, responded to this review, August 14, 2013
Dear Guest,
Thank you for taking the time to your review. Your kind-hearted words make me proud of our staff. I am delighted you enjoyed your stay at the Clarion Congress Hotel Prague.
Thank you for staying with us, and we hope to have an opportunity to serve you again.
Yours sincerely,
Miroslav Bukva / Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malmö
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 10, 2013

Clarion Congress hotel was a very pleasant experience.
The hotel is clean, staff is friendly and helpful.

We were given service to a degree way beyond what can be expected when our travel agent had mixed up the dates. Honza, shift leader at the front desk saved our holiday by working hard to find a solution to a problem, created by someone else at a fully booked hotel. We are truly grateful for the effort and the way he did it.

There is no doubt in our minds where to stay when going to Prague next time.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jogge2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiroslavBukva, General Manager at Clarion Congress Hotel Prague, responded to this review, August 14, 2013
Dear Guest,
Allow me to thank you for your nice comment regarding your recent stay at the Clarion Congress Hotel Prague. I'm really glad we could demonstrate our continuous effort to provide completely customized services to each individual guest. On the other hand, I really appreciate you mention a particular employee who helped you - it is always a great motivation for his/her future work.
Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.
Best regards,
Miroslav Bukva / Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed August 7, 2013 via mobile

I stayed for 3 nights in a standard double room. Big room, very clean, with a beautiful view. The room had even an iron and an ironing table. The price of the room included free access to sauna and pool. The hotel was near a metro station, 6 stops to the town center. The breakfast was various and delucious. I totally recommend this hotel!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bianca_Gruia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiroslavBukva, General Manager at Clarion Congress Hotel Prague, responded to this review, August 9, 2013
Dear Madam,
Thank you very much for your decision to stay at the Clarion Congress Hotel Prague and for your recommendation. We are really glad you enjoyed your stay in our hotel and look forward to meeting you in our hotel again.
Best regards,
Miroslav Bukva / Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 31, 2013

We stayed in Prague for a week, and this hotel was very reasonably priced and just 7 metro stops to the city centre (Mustek). The rooms were comfortable and large enough, and quiet. We had a family room which was two standard rooms with doors in between. The breakfast was plentiful and set us up for the day. The wifi was the best I've experienced in any hotel yet - no code needed and a good strong constant connection, which was brilliant for streaming online etc. The service was great - no staff member passed you without saying hello, which is not something I've experienced in any hotel in Ireland!
My only gripes would be the shower temperature fluctuated wildly in our bathroom (rm 4226) - ten seconds of luke warm to the same of cold, and then hot. Not very pleasant. We complained to reception, but nothing came of it. We showered most mornings in the leisure facility anyway, after using the pool and jacuzzi.
Second gripe, the bed sagged around the edges - we'd two double beds, so it wouldn't have affected us if we'd slept separately, but we don't normally. It didn't affect me much, but my husbands back wasn't great in the mornings because of this.
The adjoining shopping mall and metro were brilliant, especially as we had to stay in the vicinity a couple of days.
Also, the 'Kar' audi car service was excellent. A fixed price for collection from the arrivals hall, and the car was lovely. Much better than sitting in a smokey yellow taxi, only to be ripped off anyway (happened in Barcelona, which I know well - taxi driver drove up into the hills and down into the city, also in Rome, taxi drove a large circle for 15 mins - we didn't realise the hotel was 2 mins walk from where he collected us)
Overall, very happy with our stay - great hotel for a longer stay.

Room Tip: Fourth floor was very quiet. Windows must be closed for the AC to work, but it works very well.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Kellrich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiroslavBukva, General Manager at Clarion Congress Hotel Prague, responded to this review, August 6, 2013
Dear Guest,
Thank you for taking the time to your share your experience on Tripadvisor. We are really pleased with your praising our staff's attitude to the guests, as well as the free Wi-fi connection in all guest rooms and the hotel transport by "KAR Limousine" Audi A6 vehicles. We are really proud we are able to offer our guests comfortable and reliable transport services, especially pick-ups from the airport or railway station for a fixed price. On the other hand, we apologize for the shortfalls you mention. We constantly strive to provide an environment of comfort and value to our guests; therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.
Thank you for staying with us, and we hope to have an opportunity to serve you again.
Yours sincerely,
Miroslav Bukva / Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rishon Lezion, Israel
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 30, 2013

An amazing hotel with excellent staff service. Always ready to do everything for you. The spa is not inside the hotel located in a mall with a connecting door. A metro station is just next to the hotel which makes it very easy to go to the center.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thai0710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiroslavBukva, General Manager at Clarion Congress Hotel Prague, responded to this review, August 6, 2013
Dear Sir,
It was a pleasure to read your comment on Tripadvisor, and especially your mention regarding our staff. I will share your words with them because. Thank you very much for your decision to stay at the Clarion Congress Hotel Prague. We would gladly welcome you back if you visit Prague again sometime in the future.
Best regards,
Miroslav Bukva / Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 26, 2013

advantages; 1. location - metro station downstairs, 2. good price if you find special offer, 3. shopping center with bars and restaurant downstairs, 4. nice and clean rooms, 5. underground parking
disadvantages; 1. horrible breakfast, 2. AC didnt work well and was not possible to open the window, 3. very high prices of food and drinks in hotel bar and restaurant,

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KubaiBeata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiroslavBukva, General Manager at Clarion Congress Hotel Prague, responded to this review, July 30, 2013
Dear Guest,
Thank you a lot for the time you took to write a comment regarding your January stay at the Clarion Congress Hotel Prague. Since our hotel is renowned for good quality gastronomy, I am rather surprised at your comment regarding the food and prices which are, in my opinion, quite visitors friendly. Of course prices at the fine dining Benada Restaurant are higher, but e.g. a two-course menu at the Pizza & Café restaurant costs approx. 5 EUR and you can get soft drinks there from 1,5 EUR! Next, I must admit we had some problems with the air conditioning in some rooms in winter, however, the whole AC system has undergone a major repair and unlike your January stay it works OK now. Please accept our apology for the inconvenience. It would be a pleasure for us to persuade you about the quality of our services during one of your possible future stays.
Best regards,
Miroslav Bukva / Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Congress Hotel Prague

Property: Clarion Congress Hotel Prague
Address: Freyova 945/33 | Metro B "Vysocanska", Prague 190 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 9
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Spa Hotel in Prague
#69 Business Hotel in Prague
#96 Romantic Hotel in Prague
#110 Luxury Hotel in Prague
#127 Family Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — Clarion Congress Hotel Prague 4*
Number of rooms: 559
Official Description (provided by the hotel):
Clarion Congress Hotel Prague is situated in a modern part of Prague - Vysočany, just 15 minutes from the historical centre of Prague. The excellent transport accessibility and perfect service facilities make it popular both with individual visitors and business clients.The Hotel offers variable conference rooms with high-tech equipment in all spaces and guest rooms. It also offers various restaurants, bars, a wellness and fitness centre and a shopping mall right next to the Hotel. ... more   less 
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Also Known As:
Clarion Prague
Prague Clarion

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