After traveling to over 70 countries and never once leaving a review on tripadvisor, the time has come.
Residence Agnes is the ultimate place to stay in Prague...or anywhere in the world for that matter. Beside the tangible positives of a good location, affordable price, great size rooms and showers, superb breakfasts and cleanliness, it is the intangibles which truly set this place above all else.
The staff, starting with the owner Frank all the way down the chain to the receptionists, drivers and breakfast servers, are lovely, lovely people. Instantly you feel a level of genuine personal caring and service that can only be equated to staying at a dear friend's house. It will be difficult for me to bullet-point all the unbelievable attentions that were paid to us, and all the other guests, during the four night we were there but I will try to name a few.
I had my 5 year old daughter with me and was using a stroller. The accommodated me with a huge room by european standards right on the main floor without me asking so as to avoid the stairs/elevators. Knowing that I had just come from Italy, at breakfast one of the ladies specially prepared a beautiful espresso for me without me even asking...some how she knew I would like one...and I did. Every morning we were asked our plans for the day and when ready we were chauferred to our destination...free of charge and refusing to take even a tip. Imagine a hotel where the owner drives you around to your sightseeing destination each day in his BMW. It was surreal.
Every dinner we were treated to the same car service to our restaurant of choice...often we resorted to their recommendations which turned out to be the best eating spots in town anyway.
One day we were taken to the zoo by Bisek. Seeing as it was a hot day, Bisek insisted that we call him when we were done and he would come to pick us up and bring us back to the hotel. Let me confirm once again that this is not a $1000 per night luxury hotel. This type of service in unheard of.
Each time we were in town and decided to take a taxi back (as we did not want to take liberties with their generosity) our taxi driver would be promptly mobbed by Bisek or another emplyee to ensure we were no getting ripped off....once a driver who charged us 480kr handed me back 300kr after Bisek gave him a talking to.
My daughter was called 'princess' from the moment we arrived and was showered with thoughtful kid friendly gifts daily.
The atmosphere and the vibe amongst the guest was so jovial and almost bewildered at the gem we had all seemed to find.
This has been and will be the only hotel review I write until such time I receive service that is equal to that I experienced at Residence Agnes. I suspect you will not be hearing from me again for a long, long time.
Thanks to all our friends at Residence Agnes, you made our stay in Prague pure magic!
- Official Description (provided by the hotel):
- Residence Agnes**** is located in the heart of charming Old Town, just a few steps from Old Town Square, Charles Bridge and the Jewish Quarter of Josefov containing preserved synagogues that attract tourists from around the world; it is also close to the attractive Palladium shopping centre. Due to its location, the residence is the ideal base for your visit to Prague – whether for a shopping spree, or to visit cultural and historical sites. The historical Residence Agnes building is located in one of the oldest parts of Old Prague which is listed by UNESCO. The first mention of the building dates back to 1369, when it was bought by Matyas for “two three-scores of groschens”. Residence Agnes underwent extensive reconstruction in January and February 2012, when the building was transformed into a four-star air-conditioned hotel offering an excellent service and pleasant atmosphere. ... more less
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- Also Known As:
- Residence Agnes Prague
- Residence Agnes Hotel