My husband and I arrived at 1:20 PM and were greeted at the airport by a complimentary driver to the hotel (free with 5 night stay). He was great. He pointed out the sights, gave us a quick lesson in Czech. On our arrival we were given a beer and upgraded for some reason. We had room 401 on the top floor. How great is that!! EVERY time we came into the hotel the staff and the manager would ask us if we wanted a beer, glass or wine, water, coffee - all complimentary. They went out of their way to make sure we had no questions. They would always ask if we needed dinner suggestions - Radka and Magdalena were particularly helpful.
On our second day there a woman had her credit card and purse stolen. The owner, Frank, personally drove her to the police station. He gave her his personal cell phone to call the credit card company. She kept saying, "No, that is too expensive. I am calling the UK." Frank said it was no problem. I think that tells you how customer focused the hotel is. (Not a good sentence, but I am OK with it.)
Breakfast was great, always ready before 7:30 AM. It included 7-9 fresh fruits, 5 cheeses, eggs, pancakes, several cereal choices, 3-4 juices, bacon, sausage, 4-5 pastries, 4-5 breads/rolls, salad, tomatoes with mozzarella, yogurt, several coffee choices, tea and much much more.
The room was very large and the bed was the most comfortable I have ever had in a hotel. Because the hotel is not on a busy street it was always quiet. The location was perfect, close to restaurants and sights. I will come back to Prague because the city is wonderful, but also to stay at this hotel.
- Official Description (provided by the hotel):
- Residence Agnes**** is located in the heart of charming Old Town, just a few steps from Old Town Square, Charles Bridge and the Jewish Quarter of Josefov containing preserved synagogues that attract tourists from around the world; it is also close to the attractive Palladium shopping centre. Due to its location, the residence is the ideal base for your visit to Prague – whether for a shopping spree, or to visit cultural and historical sites. The historical Residence Agnes building is located in one of the oldest parts of Old Prague which is listed by UNESCO. The first mention of the building dates back to 1369, when it was bought by Matyas for “two three-scores of groschens”. Residence Agnes underwent extensive reconstruction in January and February 2012, when the building was transformed into a four-star air-conditioned hotel offering an excellent service and pleasant atmosphere. ... more less
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- Also Known As:
- Residence Agnes Prague
- Residence Agnes Hotel