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“Top Location with extraordinary service!”

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Hotel Residence Agnes
Ranked #1 of 651 Hotels in Prague
Certificate of Excellence
1 review
“Top Location with extraordinary service!”
Reviewed April 18, 2014

Really outstanding personal service, like visiting friends. The Staff remembers even the type of coffee i drink at breakfast. They organized perfectly a personal Sightseeing trip in advance as a secret present to my wife. Thanks a lot to the complete team.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chinchill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,020 reviews from our community

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Baton Rouge, LA
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 18, 2014

Stayed at the Residence Agnes for a 3 night weekend and if you have read the other reviews, all I can tell you is that it is all true. This place is great. From the time you walk in the door you are waited on hand and foot. As we checked in we were offered a beverage and went through the short check in process. We got a free upgrade of our room from Double to King bed. Once checked in we went out to buy a few necessities for the room like snack, beer and wine. As we were coming back to our room Frank, the owner/mgr, asked us we wanted a drink and told us everything is complimentary all day long. The room was good size for European rooms and had everything we needed. The location is great and is walking distance from the main sites. Breakfast was included in our rate and was very good and had a lot of choices. We were asked everyday what our plans were and if we needed help or a ride anywhere. On Sunday night we were looking for a nice restaurant with Czech cuisine and they recommended the La Republic. They made the reservations for us and Frank drove us to the restaurant. on Monday we asked for late check out since our flight didn' leave until 4PM and there was no problem. We enjoyed the hotel and the more than accommodating staff. I would definitely recommend this hotel to anyone going to Prague. Speaking of Prague, it is a beautiful city full of wonderful people and sites. No problems walking around at night. There is plenty of public transportation available as well as Taxi's. We did hear some issues about taxi's but we just took one to and from the airport for 750 K each way and had no problems..

Room Tip: If you are a tourist and want a great hotel walking distance to most attractions, this is it.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mpphred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 17, 2014

I chose this hotel based on TripAdvisor reviews and I am so glad I did. Everything was wonderful, the warmth we felt from the staff, the excellent travel advice given to us by Frank, the delicious breakfasts, the location... everything!

Coming back to Residence Agnes after sightseeing felt like we had arrived home and we relaxed. Enjoying a warming drink downstairs before heading up to our room have given us very special memories. We were in Prague in December, and being able to stroll from the hotel to the Christmas markets every night was very special.

We were travelling with our 7 year old twin boys and the ability to do this so easily was fantastic. Also, our boys were made to feel so welcome at the hotel. The rooms, breakfast etc. are all excellent, but what really sets this hotel apart is the amazing service from all of the staff. In most other locations, I had planned in advance things we wanted to do in each city. However, given the reviews I had read, I went to Prague with only a rough idea of what we wanted to do. Frank spoke to us each night and/or at breakfast and helped us plan a daily itinerary. As a result, we saw things I would not have even heard about because he really listened to what interested us most and gave us advice from that.

We spent 6 weeks travelling through the UK and Europe on this trip, and Residence Agnes was one of our favourites. Thank you so much to everyone for what was truly a memorable stay.

  • Stayed December 2013, traveled with family
    • Value
    • Location
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    • Service
Helpful?
Thank Sally C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 16, 2014

Booked this hotel based on the trip reviews and can
honestly say everything listed is true.
All the staff from the moment we arrived were extreamly
helpful and polite and nothing was too much trouble for them.
Well definately be going back !!.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wendy434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rayleigh, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 15, 2014

If you want to experience the most incredible service and attention to detail then you have to stay at this hotel. Frank and his staff are truly the most helpful that we have ever experienced, from small details like a friendly personal welcome at breakfast each morning, to helping plan your days itinerary , to recommending and booking restaurants and even dropping you at convenient points to start your days adventure. Nothing appears to be too much trouble for them and they really do think of everything.
The rooms are nice and clean and spacious, the breakfast excellent and the location superb.

We would never again visit Prague without staying at this hotel.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluericht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
2 reviews
Reviewed April 15, 2014

Just back from a seven day holiday in Prague staying at the Hotel Agnes, and I have to say that we have never stayed in a hotel that has provided such a high standard of customer service, (and we have stayed in many top hotels throughout Europe)! From the moment we arrived at the hotel, until the time we left, we were made to feel really special by every member of staff. The owner of the hotel, Frank, was a terrific role model to his team on every aspect of great customer service. We will certainly be recommending this hotel to our friends, and hope to go back again for a further stay sometime in the future.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cliff s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Africa
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 14, 2014

Wow, this hotel was top class! The service at this hotel is just outstanding and this is what made staying here, the best hotel of our entire trip in Europe (and we stayed at some 5 star places too, but they didn't compare to this hotel).

The room was very clean and we had lovely fresh flowers in it every day. The breakfast offers a great variety for everyone. The service at the breakfast was just incredible. There was always someone taking dirty dishes and cutlery away, so your table didn't get cluttered. There was someone providing anything you needed and just making sure that everything was fine and the we were sorted for our day ahead with regards to our planned activities.

What makes this hotel stand out above the rest is 1000% the service. I have never been to a hotel before where the owner offers to drive you to which ever site you would like to see for the day, or take you to your restaurant in the evening.

Before we left on our daily excursions, we were offered bottled water to take with us and when we returned from our day of sight seeing, the lovely Natalie or Radka would offer us wine and beverages (on the house)?! Nothing seemed like a trouble for them and everything was always done with a smile.

This is definitely the No 1 place to stay if you're visiting Prague!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NatSouthAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Residence Agnes

Property: Hotel Residence Agnes
Address: Hastalska 19, Prague 110 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Prague
#1 Business Hotel in Prague
#1 Luxury Hotel in Prague
#1 Family Hotel in Prague
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Residence Agnes 4*
Number of rooms: 22
Official Description (provided by the hotel):
Residence Agnes**** is located in the heart of charming Old Town, just a few steps from Old Town Square, Charles Bridge and the Jewish Quarter of Josefov containing preserved synagogues that attract tourists from around the world; it is also close to the attractive Palladium shopping centre. Due to its location, the residence is the ideal base for your visit to Prague – whether for a shopping spree, or to visit cultural and historical sites. The historical Residence Agnes building is located in one of the oldest parts of Old Prague which is listed by UNESCO. The first mention of the building dates back to 1369, when it was bought by Matyas for “two three-scores of groschens”. Residence Agnes underwent extensive reconstruction in January and February 2012, when the building was transformed into a four-star air-conditioned hotel offering an excellent service and pleasant atmosphere. ... more   less 
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Also Known As:
Residence Agnes Prague
Residence Agnes Hotel

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