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“Nice hotel, helpful staff.”

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Hotel Majestic Plaza Prague
Ranked #171 of 649 Hotels in Prague
Certificate of Excellence
Pembroke, Malta
Level 5 Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice hotel, helpful staff.”
Reviewed September 22, 2013

Our stay at the hotel was wonderful. The breakfast was great. Room has modern facilities, comfortable space, free coffee making facilities and meticulously clean. Staff was helpful to book our taxi to airport. Hotel is in a quiet area, just 10 minutes away from Wenceslas square and then a nice walk to the Old Town. We booked our airport pickup at airporttransferprague.com and the driver never showed up. I called the company and the person answering arrogantly said that he had no information about us! This after the company sent a confirmation email! He suggested that we take a taxi from outside the airport where we were charged CZ 790 as compared to CZ 500 advertised by this company. Well, if you do not want to be stranded at the airport on your own late at night like us, DON'T book with airportransferprague.com. All in all we had a wonderful break in Prague and bought some very nice crystal ornaments.

Room Tip: We had a room overlooking the main road which at early morning was a bit noisy with street sweepers...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank DocJoeB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (269)
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English first
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 17, 2013 via mobile

Hotel was nice. It was very clean and staff were friendly and helpful. Breakfast was awesome with a wide selection to choose from. Our room was a little bit dark, but sufficient for us. Location is good. Down a quieter street off Wenceslas square, but in walking distance of everything.

  • Stayed August 2013
    • Value
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Helpful?
3 Thank aussiebb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johnson City, Tennessee
1 review
Reviewed September 16, 2013

On arrival at the hotel I was informed that the hotel overbooked because of a convention taking place at the time. Consequently, the Management had prearranged for my staying at a nearby Sheraton for no additional cost; also, when I returned to the BW Majestic Plaza at the end of my trip, my original room was upgraded at no cost, to compensate for the original oversight. Staff was professional, management was pro-active to correct a problem. Hotel staff were courteous, friendly and helpful. My room at this hotel was very nice. The breakfast was copious. Additionally, the hotel is near Wenceslaus Square and within walking distance of Olde Towne. If going to the Castle, a tram 22 is 2-blocks away. I highly recommend this hotel.

  • Stayed September 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter
Level 4 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 14, 2013

I am only reviewing this hotel now although I stayed in Jan 2014. I travelled with my Fiance and my parents for my Mum's birthday. I had sent the hotel an e-mail before our arrival to let them know and they gave her a little gift and a card up to her room which just made it that little bit extra special.
Hotel was spotless clean and staff could be seen constantly cleaning. They were all very friendly and could not do enough to help. There was a large selection at breakfast so there was something for everyone. Hotel is well located - it is on a side street so it is quite but is only a brief walk to the center of town. In-fact we walked everywhere! We got the bus from the airport and we were able to walk to the hotel from the bus station in Prague. A note of warning as we were walking with our suitcases a woman did stop us and ask for money so that she could get a bus home. She said she had been robbed. I don't know if she was telling the truth so just to be wary of this happening.
Overall I would highly recommend this hotel and would most definitely return! In-fact I have already directed loads of friends towards this hotel as I have raved about it so much.
Ps don't book any trips through the hotel (although staff are very helpful at doing this) as if you go to the ticket sellers offices themselves you will get other trips half price.

Room Tip: The hotel seems to be split in two - an older part and a newer part. My parents were in the older p...
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  • Stayed January 2013, traveled with family
    • Value
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Helpful?
Thank downbelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Missenden, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 10, 2013

We spent a 4 night break in Prague last week and found the Hotel Majestic Plaza an excellent place to stay. We had a room on the mezzanine level which was very convenient for reception.The bathroom was spacious and spotless.
We could not fault the buffet breakfast, there was a vast selection of hot and cold foods which were topped up continuously.
The lobby bar service was 1st class and not too expensive.
We had one evening meal in the restaurant which was excellent.
Overall, no complaints whatsoever....probably one of the best chain hotels we have stayed at in Europe.

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Clive N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai , India
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 3, 2013

We were a group of 4 ladies travelling on your own to Prague and found good reviews about the hotel and decided to book the same. The location is great..you have to walk for 5 minutes and you are in the Central Square and nearby there is the train station and buses also. The rooms were clean and the breakfast buffet was excellent. A large choice and also hot breakfast was available too.Very good value for money. We were all very happy !

  • Stayed October 2012, traveled with friends
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Helpful?
1 Thank Bepsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leeds
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 1, 2013

My partner and I spent four nights at this hotel at the end of August. It`s in a good location, just over 5mins walk to the new town, but knowing what I know now, I think the old town is a much better place to stay. It`s beautiful and a lot more livelier than where we were. The rooms at The Majestic Plaza are spacious and comfortable, with good sized bathrooms, and the breakfast is decent and filling. My only quibble with this hotel was the poor housekeeping. Every night we`d return to find no tea, coffee etc, and would have to go down to reception to ask for some. Each time we`d receive no apology, just an `em, okay` and the items would be handed over. After the first day the hotel ran out of English tea, so not being a fan of earl grey or fruit teas, we only had coffee to drink. For any hotel this is poor, but for a four star, was pretty unbelievable. All in all though, was a good hotel.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeedsKaiserjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Majestic Plaza Prague

Property: Hotel Majestic Plaza Prague
Address: Stepanska 33, Prague 110 00, Czech Republic (Formerly Best Western Premier Hotel Majestic Plaza)
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#30 Spa Hotel in Prague
#133 Family Hotel in Prague
#136 Romantic Hotel in Prague
#137 Business Hotel in Prague
#144 Luxury Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Majestic Plaza Prague 4.5*
Number of rooms: 182
Official Description (provided by the hotel):
The elegant hotel Majestic Plaza Prague is located right in the heart of Prague, only 300 metres from famous Wenceslas Square. Wi-Fi is available for free and all rooms feature free coffee and tea making facilities. The Majestic Plaza hotel consists of 2 historical buildings in unique styles: Art Deco and Biedermeier.Fine dishes from all around the world are served in the restaurant and the spa area with a private sauna and a hot tub invite you to relax. ... more   less 
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Also Known As:
Best Western Prague
Prague Best Western

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