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“Quiet room, friendly staff, excellent all around” 5 of 5 bubbles
Review of Hotel Majestic Plaza Prague

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Hotel Majestic Plaza Prague
Ranked #172 of 670 Hotels in Prague
Certificate of Excellence
Laguna Niguel
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Quiet room, friendly staff, excellent all around”
5 of 5 bubbles Reviewed July 24, 2013

We were lucky and had a top floor room with a great view. Our children were in another wing and they also had a nice view but were on a lower level. Because of the way the rooms were situated, everything was quite quiet given the bustling city and rock bands performing around the city. Clean rooms, nice robes to wear, everything was fantastic.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank SoCalTravelers1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (259)
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English first
Calne, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 24, 2013

Stayed here for 3 nights in December. The hotel is well located for Wenceslas Square, about a 5 min walk. Great for the Christmas markets there.We found we spent a lot more of our time in the Old Town area, which is more like a 25 min walk away. Even longer when everywhere was covered in thick snow! Can't fault the staff at all. We found them all very friendly and were able to answer any queries we had quickly and easily. There was a tea and coffee tray in the room but we found there was only herbal teas and sachets of lemon juice, not to my Hubbys taste. This was quickly rectified by a trip to reception, came back armed with a handful of tea and a jug of fresh milk. Bed was very comfortable. Heating in the room was almost too effecient! we ended up putting the aircon on despite it being -10 degrees outside. Breakfast was very good. Usual continental items plus some hot stuff, scrambled eggs, bacon etc.
Couldn't fault the hotel itself but if we went again would probably book somewhere nearer the old town area. We were on the first floor but weren't bothered by any noise at all.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Winber40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fredericton
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed July 23, 2013

In jan I booked the Best Western Primier Hotel for our last nite stay in Prague --July21. We had been in Europe for 3 weeks
We arrived at the hotel only to be told they were over booked and we were sent to the Hotel Yasmin-- No where near the caliber of the Best Western. They did offer a taxi service to the hotel but our driver was waiting for us to unload our luggage so he took us instead--- they also gave us a bottle of wine( we dont drink alcohol so no compensation to us !!!!) I dont know how you can be over booked when you book 6 months prior----- MY ASSUMPTION IS I BOOKED THROUGH A TRAVEL AGENCY AND GOT A LOWER PRICE SO THEY MOVED US FOR A HIGHER PAYING CUSTOMER) I asked what compensation and they did agree to pay my taxi to airport in the morning.
We were not impressed , they could have contacted us prior to arriving at the motel ,at least offered us upgrade rather than a lower class hotel.AND EVEN GIVEN US A CHOICE WHERE WE WOULD LIKE TO GO . We could have stayed where we were outside prague -- because we had a guarantee rate we were not able to cancel without loosing our money but they can move you with out notice NOT IMPRESSED

  • Stayed July 2013, traveled as a couple
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank davenep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaén, Andalucia, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 22, 2013

I felt comfortable with staff, a nice and resolutive group. The installations are a bit obsolete, I found difficult the access to plugs, and nowadays you travel with smartphone, tablet... all needing night recharges.
The hotel is NEAR the center of Praha, unfortunately you need to cross the "company" boys and girls. I suppose that this problem is common to all centric hotels worldwide. anyway, you will have an additional walking to Vaclav (St. Wenceslas).

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Juan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 20, 2013

My wife and I stayed at this hotel for our honeymoon in Prague. Everything about the hotel was fantastic. From the first moment we arrived the staff could not of been more helpful. The food was lovely, the lounge bar was very reasonably priced with a great selection and the cocktail bar down stairs was an added bonus. The hotel is in a great location just a few minutes walk to the main tourist attractions. Our stay was amazing and the hotel made it such a memorable stay.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank johnb0713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peoria, Arizona
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed July 18, 2013

Very nice hotel in Praha but the service was lacking. The hotel staff failed to refurbish supplies in the room daily. I was told they only restock the coffee for a charge. The shower drain was plugged up the first morning and it flooded the bathroom but they fixed it right away. Otherwise, it was a nice hotel and we enjoyed our stay. We would recommend it and we would stay there again.
Hotel is not close to Old Town but Old Town is easy enough to get to from here.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gibraltar
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed July 15, 2013

I flew over my now Wife (then GF) to Prague as a birthday treat.

Only giving it 3 stars as don't have a GOOD option! Basically the hotel is nothing to rave about but it is tidy, clean and very well priced.

We never intended to stay in the room long, so concentrated on looking for a well located hotel. This one was just right.

Rooms were good as was breakfast and service. Location was fantastic.

If i were to go over with the same mindset I would definitely stay again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Llanito-gib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pavlah, General Manager at Hotel Majestic Plaza Prague, responded to this review, July 17, 2013
Dear Guest,
thank you very much for providing us with honest and constructive feedback regarding your recent stay. We truly appreciate the comments and suggestions that you’ve shared with us, and we will be reviewing them in detail with our team. We hope to have another opportunity to welcome you back to Prague and the Majestic Plaza.

Sincerele yours,
Lucie Bartošová
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Majestic Plaza Prague

Property: Hotel Majestic Plaza Prague
Address: Stepanska 33, Prague 110 00, Czech Republic (Formerly Best Western Premier Hotel Majestic Plaza)
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#30 Spa Hotel in Prague
#133 Family Hotel in Prague
#136 Romantic Hotel in Prague
#137 Business Hotel in Prague
#146 Luxury Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Majestic Plaza Prague 4.5*
Number of rooms: 182
Official Description (provided by the hotel):
The elegant hotel Majestic Plaza Prague is located right in the heart of Prague, only 300 metres from famous Wenceslas Square. Wi-Fi is available for free and all rooms feature free coffee and tea making facilities. The Majestic Plaza hotel consists of 2 historical buildings in unique styles: Art Deco and Biedermeier.Fine dishes from all around the world are served in the restaurant and the spa area with a private sauna and a hot tub invite you to relax. ... more   less 
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Also Known As:
Best Western Prague
Prague Best Western

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