I've left items at hotels by accident before. Coats or jackets, socks, electronics, sunglasses. I have a bad habit of doing it. I never get these items back. I've called the hotel once we're gone, they give me a lukewarm assurance they will ask the housekeeping staff, and nothing comes of it. I called the Icon several days after leaving to ask about a jacket and sweatshirt I left behind. Through skype and email, they not only found the items, they mailed them back to my house in the US. They did it with minimal pestering from me.
This is fantastic. I've never had a hotel staff honest enough to do this for me. Our stay there was very nice and the location was good for sightseeing around town. I'd recommend this place to anyone and I'd be happy to stay there again.
- Official Description (provided by the hotel):
- The ICON Hotel & Lounge redefines hospitality in Prague. Our small design and hip hotel is probably the most personal hotel in Prague and definitely the only one with a sense of fun. We have all-natural handmade Hästens beds in all rooms, free internet, biometric safes, MP3 connections, coffee making facilities, luxury linen and lots of smiles. Unique is the all-day breakfast which is served a la carte from 0700am till 1100pm in our hotel restaurant ROOM. The ICON - service with a sense of fun... ... more less
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- Also Known As:
- The Icon Hotel And Lounge
- Icon Hotel Prague