The service here was exceptional, my husband and I enjoyed our stay very much. Both Michail and Nikoleta from reception were great. Nikoleta was the one who assisted us with our booking. She was kind enough to arrange our airport transfer and also print our boarding passes for our trip home. Michail, meanwhile, was the one who received us when we arrived at the hotel and we really appreciated his help with our luggages. He also gave us great advice and tips in exploring the city. His referral on where we can exchange currency was very helpful.
Our room was beautifully decorated and spacious. Part of the design of the room were musical instruments that were either hanged at the wall or resting by the windows. The bed was comfortable and we slept very well. The design of the bathroom also fit well with the room and was always spotlessly clean. They provided enough towels and toiletries, plus bathrobes and slippers too!
The breakfast included was very good. We liked the French breakfast most but I love the freshly-baked muffin included in the American breakfast. We also had our dinner at their restaurant for the entire 3 nights we stayed. Their food was fabulous :) We especially loved the Black Eagle specialty and their traditional pancakes. The service at the restaurant was also exceptional. The waiter who attended to us was very friendly and gracious. Unfortunately, we weren't able to get his name but he was the older of the two waiters who alternate shifts.
As already mentioned in most of the reviews here, you can't top the location of the hotel. It's very near the Charles bridge and you can walk to almost all the attractions from the hotel.
We would definitely stay here again if we get another chance to visit Prague.
- Official Description (provided by the hotel):
- The hotel is situated on the Royal Route along which Czech royalty would approach Prague Castle and offers excellent access to all of the city's bars, restaurants, shops, museums and art galleries. Explore the beautiful, historic sights of this wonderful city and relax in this peaceful hotel. Visit Prague's Old Town Square and its famous Astronomical Clock, the city's castle or just shop or enjoy a drink in one of the city's many bars. ... more less
- Reservation Options:
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- Also Known As:
- Residence u Cerneho Orla Hotel Prague