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“Amazing hotel” 5 of 5 bubbles
Review of Clarion Hotel Prague City

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Clarion Hotel Prague City
Ranked #128 of 670 Hotels in Prague
Certificate of Excellence
Los Angeles, California
1 review
“Amazing hotel”
5 of 5 bubbles Reviewed October 28, 2013

Amazing hotel. The rooms were wonderful, clean and comfortable. The best part of the hotel was by far the staff, from the bellmen, to the front desk, to the restaurant, all were very happy to help us, very friendly and sweet our biggest take away from the hotel was how kind and attentive everyone was. Must stay hotel!!

  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hana s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zulueta, Manager at Clarion Hotel Prague City, responded to this review, October 30, 2013
Dear Guest,
thank you for taking the time to write a review and for sharing your feedback on TripAdvisor. I am most greatful for your kind comments of our hotel.
I am delighted to read your compliments of warm hospitality extended to you by our team, and the friendliness and dedication of our colleagues. We make every effort to ensure your expectations are exceeded and I sincerely appreciate you taking the time to acknowledge them.

We certainly look forward to welcoming you back to Clarion Hotel Prague City**** and to ensuring your next stay is another amazing experience.

Sincerely,
Marina Zulueta
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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573 reviews from our community

Traveler rating
    349
    180
    33
    5
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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Scandinavia
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed October 25, 2013

The hotel is clean and the rooms are spacious enough. There is a minibar, wi-fi (fast) and ironing equipment. Airconditioning works well. However the bed is quite hard and the pillows need to be folded to get any neck support. Our view was to the backyard on first floor, facing a wall, and we were told this was the last room and the hotel was full when I asked about it. Well there were two more available when I booked and there is always something you can do about it before noon, when majority of guests have not yet checked in.

The location is next to two metro line stations so in that way it is convenient. There are some local eateries around. Anyway if you want to walk to places in old town like Charles Bridge, this is too far. We did it but its a long walk. Also if you want to use the shuttle from the airport, the Cedaz leaves you pretty far so be sure to book one that takes you all the way to the hotel.

This hotel was fine for a two-night stay but next time I'll pay a bit more and choose something closer to sights.

Room Tip: Square side
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Stayed October 2013, traveled as a couple
Helpful?
Thank Congresstraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zulueta, Manager at Clarion Hotel Prague City, responded to this review, October 29, 2013
Dear Guest,
I would like to thank you for taking the time to post a review of your recent stay at our hotel.
I am very pleased to read that you found our rooms spacious and clean, WI -FI fast.
I am sincerely sorry that due to extremly high occupancy we were not able to meet your expectation regarding a view from your room. When your travel plans bring you back to Prague, please do contact me direct at marina.zulueta@clarion-hotels.cz, so I can ensure that I personally handle your booking.
I do hope that we will have the opportunity to serve you again in the near future.

Sincerely,
Marina Zulueta
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
2 reviews
5 of 5 bubbles Reviewed October 25, 2013

Just returned from a week at the Clarion Prague City - we requested and received a room overlooking the square - everything was spotless and the large and comfortable room was excellent in every way - everything worked and we thoroughly enjoyed our stay - for our 25th anniversary we were sent complimentary champagne and strawberries - the staff were professional, helpful, quick and always with a smile - we couldn't have asked for more. the hotel is in a perfect location with easy access to all transportation yet within 15 minutes walking distance from town - this is a hotel which provides excellent value in every way - we highly recommend this hotel to those with high standards yet with a limited budget. Kudos to all the wonderful people who made our stay so pleasant!

Room Tip: 4th floor overlooking the square provides a nice view including sunrise over the rooftops of Prague...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chashi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zulueta, Manager at Clarion Hotel Prague City, responded to this review, October 29, 2013
Dear Guest,
I would like to thank you for taking the time to post a review following your recent stay with us at Clarion Hotel Prague City****.
I am delighted to learn that we managed to exceed your expectations both with product and service. I have shared your feedback with the rest of team and they were very happy to know that their efforts are highly appreciated by our guests.
Once again, thank you very much for recommending our hotel on TripAdvisor. We certainly look forward to the opportunity to welcome you back in the near future.
Sincerely,
Marina Zulueta
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Staunton, Virginia
1 review
5 of 5 bubbles Reviewed October 22, 2013

We are Diamond Choice Privilege members and have stayed in several Choice Hotels in Europe over the course of multiple trips (Munich, Berlin, Frankfurt, Nuremberg, Rome, Sorrento, London... and now Prague). Not only is Prague probably our favorite city thus far... the Clarion Hotel Prague City is our favorite hotel! The rooms are spacious, well furnished, comfortable and very clean (plus they provide a variety of toiletries, rather than one do-it-all liquid soap, and plenty of fluffy towels), the staff is courteous and helpful and the breakfast is wonderful! The location is convenient to public transportation and we felt very safe at all times. Every convenience is within easy walk.... Bank, ATM, convenience stores, food, etc. Valet parking to an off site garage is available for an added fee which seemed high but not unexpected considering the location. In comparison to other European 3 & 4 star hotels... this is definitely 5 star!!! My only regret is not staying longer than 3 nights!

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lmarbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zulueta, Manager at Clarion Hotel Prague City, responded to this review, October 25, 2013
Dear Guest,
I would like to thank you for highly recommending our hotel on TripAdvisor and for taking your valuable time to share your feedback. Thank you for rating us as the best Clarion hotel you have stayed in. I am most greatful for your kind acknowledgement of our location, food and personalized level of service extended to you by our colleagues on all occasions.
We look very much forward to welcoming you back to our hotel in the very near future.

Sincerely,
Marina Zulueta
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gent, Oost-Vlaanderen, Belgium
1 review
5 of 5 bubbles Reviewed October 17, 2013

The hotel was amazing. Splendid service, very clean rooms and an extensive buffet breakfast. I went to Prague for a business trip and stayed in this hotel for two weeks, this hotel was able to meet all my demands. It is certainly worth it’s five star rating. The very friendly and very professional staff was able to help me at any moment of my stay. I would highly recommend this hotel to everyone and I will definitely return.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hovhannes O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zulueta, Manager at Clarion Hotel Prague City, responded to this review, October 19, 2013
Gear Guest,
I would like to thank you for highly recommending our hotel on TripAdvisor and for taking the time to share your feedback. I sincerely appreciate your kind acknowledgement of our colleagues who I understand had helped to ensure your stay with us was an enjoyable and relaxing experience. I am very fortunate to surrounded by a great team and working for a such a beautiful property.
Once again, thank you for your gracious comments and we sincerely look forward to welcoming you back to our hotel in the near future.
Marina Zulueta
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 11, 2013

we stayes 3 nights in the hotel and it was great, the service and room and staff always want to help , breakfast was very good and tasty. we stayes there for wedding and all staff of hotel try always to help us an very nice.

Room Tip: all rooms are very good
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DavidMiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zulueta, Manager at Clarion Hotel Prague City, responded to this review, October 16, 2013
Dear Guest,
I am delighted to read how much you enjoyed your stay with us at Clarion Hotel Prague City****.
Thank you kindly for taking the time to share your personal experience on TripAdvisor.
I am truly happy to note your kind compliments of our service standards, breakfast and our efforts to ensure you a fantastic holiday.
Thank you for making Clarion Hotel Prague City**** your destination of choice. We certainly look very much forward to welcoming you back in the very near future.
Sincerely,
Marina Zulueta
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 3, 2013

We decided to take a family trip to Prague (2 adults + 3 children). We found the Clarion Hotel Prageue City on internet and decided to try it. We stayed for 3 nights (Sunday - Wednesday), so we really got a chance to get familiar with the hotel and the service provided.

The standard of the service was shown already at check-in. We were given full concierge service by the receptionist who checked us in. Explaining everything we needed of info about the hotel services, city information and tram / metro times and prices. Since both tram and metro are located just around the corner - we tried both for communication (easy and cheap way of travelling in Prague).

The hotel looks and feels new. The room was spacious and with all the facilities needed (wifi, in-room safe, air condiction...). If we needed wired internet, we could get a cable through the reception.

Breakfast was very good with a large variety on the buffet. Everything was fresh. The waiters were friendly and helpful. They even had a little area for the children to play...

All in all we can highly recommend Clarion Hotel Prague City. Good standard hotel with a friendly staff.

Room Tip: We had a quiet room facing a courtyard (towards the back).
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SureOslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zulueta, Manager at Clarion Hotel Prague City, responded to this review, October 7, 2013
Dear Guest,
I am delighted to read how much you enjoyed your stay with us at Clarion Hotel Prague City****. I am very happy to read that you had a wonderful experience with us from the time you arrived until the time you left the hotel. I am truly delighted to note your kind compliments of our rooms, breakfast, service standards and our efforts to ensure you fantastic holiday.
Thank you kindly for taking the time to share your personal experience on TripAdvisor and highly recommending our hotel.
We certainly look forward to the pleasure of welcoming you back in the very near future.
Sincerely,
Marina Zulueta
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Prague City

Property: Clarion Hotel Prague City
Address: Tylovo namesti 15/3 | near Wenceslas Square, Prague 120 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 2
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #128 of 670 Hotels in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — Clarion Hotel Prague City 4*
Number of rooms: 64
Official Description (provided by the hotel):
The new Clarion Hotel Prague City**** is the ideal place for your stay. The hotel is located just 5 minutes from famous Wenceslas square, the very heart of the city, and only one metro station to Prague Congress Centre. All major sights are in easy walking distance, metro and tram stations are just around the corner. Experience the welcoming atmosphere of our restaurant breathing with history of the former market place where the fragrance of fresh baked bread filled the ait and people met to sell and buy consumable goods. ... more   less 
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