Dear slaxaphonic,
Thank you very much for your recent stay at our hostel.
I hope you and your partner have had overall a nice stay despite some of the mentioned drawbacks. I am really sorry to hear that not everything was to your full satisfaction and I appreciate your feedback a lot. Comments like yours are helping us in improving our services as well as in understanding our guests needs, wishes and preferences.
I am not really sure about your comment on our rooms on the 3rd floor as our private ensuite rooms on this floor are designed in bright colours and and have exactly the same amenities as the rooms on the 4th floor. I understand though that the tastes are different and I am happy we were able to change your room after your request.
We are constantly working on improving our breakfast offer, trying to keep it an unbeatable value for money offering wide selection of options for everyone. For approx. 7 EUR we are offering all you can eat buffet breakfast, daily from 8 am until noon and I would really appreciate more feedback on this topic on my email lucia.vaculova@bohemianhostels.com - was there something specific that was missing or that you did not like?
I am sure there are places offering better value as I am convinced this depends on ones preferences. We provide a relaxed international environment, where our guest experience a sense of community, they have a chance to meet other travellers and locals. We offer free events in our bar, free walking tours, fully equipped guests kitchen, 24/7 cafe, ATM on site, free welcome drinks for direct bookers, happy hour beer for 30 CZK and many other things which would hardly be found in the hotels. I am sorry in case this was not what you were looking for and as said above, I still hope you have had a great time in Prague.
Thank you once again for taking your time to share your experience with us and all the TripAdvisor readers and wish you safe travels.
Kind regards,
Lucia V