The Mandarin is a luxury hotel group with an amazing standard of service which is on display at their Prague location. You are treated well from the moment you arrive (no matter what time) with an ice tea and helpful (plus good looking) individuals to take your bags.
We wanted to make a last minute change from a double to a triple room whilst checking in and this was handled well by the staff. The new room was made up and ready within 10 minutes even though we gave no prior warning, great service!
The concierge was amazing, providing us with a full guide book of Prague and there to answer every single question. He was also not afraid of a little friendly conversation, allowing us to find out about life and times living in Prague by a local. Service throughout the hotel was exceptional all all times, with not one complaint. Breakfast was substantial and the bar man was exceptionally friendly and knowledgeable about the drinks menu. Gym was smallish but well set up and sufficient for me.
Rooms were extremely comfortable, with enough space for loads of luggage and clothes storage. The rooms were made up super fast, often being done by the time we returned from breakfast.
The location is great, making it easy to get to the castle and Charles Bridge is only 5 minutes walk away. The hotel is set in a little square, meaning that you are not in the hustle and bustle as you exit, instead nicely tucked away but still in a splendid location. Many restaurants located close by.
They go that little bit extra at the Mandarin to make your stay special - even placing a bookmark in my open book for me and placing it under my pillow ready for reading at night. I don't usually stay in luxury hotels, so this was a real treat for me. I felt like a princess and did not want to check out!
- Official Description (provided by the hotel):
- Mandarin Oriental, Prague is an intimate hotel located in a former Dominican monastery set amidst the palaces and gardens of Prague's historic Mala Strana district. With a former Renaissance chapel housing the award-winning Spa, an inventive selection of delicious Asian dishes and mouth-watering cocktails at Spices Restaurant and Bar, and understated contemporary design blending local history with modern luxury, the hotel is a private oasis of sophistication and style in the very heart of Central Europe's most beautiful city. ... more less
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- Also Known As:
- Mandarin Oriental, Prague Hotel Prague
- Mandarin Prague
- Prague Mandarin Oriental