From our very first inquiry to the assistance of the driver at the airport, this was truly a remarkable travel experience. We found the staff to be professional, attentive, and always friendly. They anticipated our needs and instantly solved every request. For instance, we wanted to ship some luggage home so that we could better attend to fragile items we had purchased. The concierge obtained a 25kg FedEX box, assisted with the paperwork, and saw that it was promptly shipped - completely painless for us. Laundry was returned in short order, room service was prompt and extraordinary. Prior to our arrival, we were able to communicate directly with the spa staff by e-mail to pre-schedule treatments, at a discount, and were so pleased by the expert treatments - honestly the best we have experienced in a hotel spa - that we booked a treatment for every day. The hotel, located on the Mala Strana, retains the peaceful beauty of the monastery - it is quiet, elegant in its simplicity, and restorative in its ambiance. The bathroom was an expansive, all marble space with a deep, long soaking tub and an excellent adjustable showerhead gently emitting good water - no softening agents. The windows in the bath open to allow the fresh air into the room - perfect after a hot shower or soak. The windows are configured in a double fashion unlike any I have seen - deep wells, with smooth-functioning locks & handles and built in shades for when you choose privacy over view. The moldings, especially in the curved multi-window design, are heavy and exquisite, the doors solid. The bed was extraordinary - and we never heard a sound from fellow travelers or staff. The peace that one would expect of a monastery was complete. The restaurant is excellent - a sophisticated blend of asian, east indian, and Czech food, with superior wine offerings. To cap it off, the view from our room showcased the Prague castle and surrounding rooftops. The Mandarin Oriental is where you want to stay when you visit Prague if you are looking for a perfect experience.
- Official Description (provided by the hotel):
- Mandarin Oriental, Prague is an intimate hotel located in a former Dominican monastery set amidst the palaces and gardens of Prague's historic Mala Strana district. With a former Renaissance chapel housing the award-winning Spa, an inventive selection of delicious Asian dishes and mouth-watering cocktails at Spices Restaurant and Bar, and understated contemporary design blending local history with modern luxury, the hotel is a private oasis of sophistication and style in the very heart of Central Europe's most beautiful city. ... more less
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- Also Known As:
- Mandarin Oriental, Prague Hotel Prague
- Mandarin Prague
- Prague Mandarin Oriental