We recently spent four nights at this hotel and were very dissappointed. I admit my expectations were high, but I don't think inappropriate considering we were paying approximately $1000.00 per night for two rooms. Our 3 college aged kids shared one room, which was suppose to be a triple. We paid an extra 150 euros per night for a cot. My husband and I had to change rooms twice. The first room was over the service entrance and we were woken up at 5am by the beeping of garbage truck and other deliveries. The air conditioning did not work properly in the second room. When we mentioned this to the front desk, they acknowledged that was a problem with that particular room. Then why did they move us there when there were other rooms available? Other complaints:1. Breakfast was the exact same every day; 2. there is no inviting common space and really lobby at all; 3 the outdoor dining space is right next to the car valet area; the spa charges to use the sauna and hot tub even if you are having a $200 treatment.
- Official Description (provided by the hotel):
- Mandarin Oriental, Prague is an intimate hotel located in a former Dominican monastery set amidst the palaces and gardens of Prague's historic Mala Strana district. With a former Renaissance chapel housing the award-winning Spa, an inventive selection of delicious Asian dishes and mouth-watering cocktails at Spices Restaurant and Bar, and understated contemporary design blending local history with modern luxury, the hotel is a private oasis of sophistication and style in the very heart of Central Europe's most beautiful city. ... more less
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- Also Known As:
- Mandarin Oriental, Prague Hotel Prague
- Mandarin Prague
- Prague Mandarin Oriental