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“A Perfect Stay”

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Mandarin Oriental, Prague
Ranked #29 of 670 Hotels in Prague
Certificate of Excellence
Minneapolis
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A Perfect Stay”
5 of 5 bubbles Reviewed June 7, 2012

This was my second trip to Prague, my first was at another wonderful and justly-praised property I would gladly stay at again, U Zlatne Studne. But our 7 nights earlier this month at the Mandarin Oriental represented an entirely different level of luxury. This is one of the finest hotels we have ever stayed in, anywhere,and my wife and I have been in many very fine ones. We had a spectacular suite, but the regular rooms also looked great, just smaller, from what we could see. The decor and comfort are lovely, it is absoluely silent, the amenities are first-drawer, the food was some of the best we had in the city, the public areas very pleasant, the location is unmatched, and the service was absolutely superb. The only think lacking is a private, quiet outdoor terrace for drinks or snacks, but the property does not really allow for that.We loved Prague and would not think of staying anywhere else on a return visit.

Room Tip: The interior upper floor rooms with a view over Mala Strana and towards the Castle are clearly the b...
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steven G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mandarin Oriental, Prague, responded to this review, July 9, 2012
Dear guest,
Thank you very much for taking the time to share your feedback with the Tripadvisor community. I am sincerely honoured you chose to stay at Mandarin Oriental, Prague on your last visit in the “Golden City“. Needless to say, I am absolutely delighted to read all your complimentary comments which are a great satisfaction for all of us.

I am very much looking forward to welcoming you back sometime in the future.

Best wishes,

Werner Anzinger
General Manager, Mandarin Oriental, Prague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,309 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Bristol, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 6, 2012

Sympathetic renovation of former monastery with beautiful rooms and the excellent dining and service you would expect from a Mandarin Oriental.

I stayed in September 2011 on a work event where we booked out virtually the whole hotel. We often must have made things really awkward for the staff with last-minute requests and VIP 'issues' but they rose to the challenge every time and despite hard work we were able to enjoy the experience of our stay. Highly recommended.

Room Tip: Rooms in the original section of the monastery are better - certainly larger.
See more room tips
  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aknotay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mandarin Oriental, Prague, responded to this review, July 9, 2012
Dear guest,

Thank you very much for taking the time to post such positive review following your stay at Mandarin Oriental, Prague in September 2011. I am absolutely thrilled to read my colleagues went the extra mile to exceed your expectations.

I am delighted as well to read you were able to enjoy the hotel despite the non-leisure nature of your stay. Your enthusiastic comments are without a doubt our best rewards, and you can rest assured all your compliments have been shared with my team.

I am looking forward to welcoming you back to our hotel, perhaps on leisure purpose next time.

Sincerely yours,

Werner Anzinger
General Manager, Mandarin Oriental, Prague
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed June 1, 2012

Stayed here for two days back in July 2011 and absolutely enjoyed it. The staff were very professional and welcoming. Food is a bit pricey as you might expect of a hotel like this. Didn't use the Spa but wondered out to the courtyard. Overall, top of my list of great hotel experiences.

  • Stayed July 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharmarke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mandarin Oriental, Prague, responded to this review, July 10, 2012
Dear Guest,

Thank you for taking your time to post such warm review. It gave us great pleasure to see that you have enjoyed your stay in Mandarin Oriental, Prague. We hope to have a chance to welcome you back at our hotel on your next trip to Prague.

Once again thank you for sharing your experience,

Best wishes,

Werner Anzinger
General Manager, Mandarin Oriental, Prague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 31, 2012

We had an excellent experience at this hotel all in all. The staff is smart, warm, remembers you and what you like to eat/drink, and they really always go the extra mile. The spa is unreal - best in Europe for sure.

Made our trip to Prague above and beyond incredible.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lululova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MO_Prague, General Manager at Mandarin Oriental, Prague, responded to this review, June 11, 2012
Dear guest,

Thank you very much for taking the time to post such rewarding comments on your stay at Mandarin Oriental, Prague. I am thrilled to read that your experience at our hotel, especially our spa, has met your expectations. Please rest assured that your enthusiastic comments have been shared with my colleagues.

I sincerely hope to have you back in our “little jewel“ whenever your travels bring you back to Prague.

Best wishes,

Werner Anzinger
General Manager, Mandarin Oriental, Prague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katy, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 29, 2012

Everything was perfect. They picked us up at the airport (1 way was included in our rate), when we arrived the room was not yet ready as we were early but we only waited for 45 minutes and we could sit outside and enjoy the courtyard. The room was very nice and we loved the high ceilings. Staff was super friendly. Really good breakfast. The spa service was excellent. Walking distance to the main attractions and to the tram station. We would definetely stay here when we would visit Prague again.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ross1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MO_Prague, General Manager at Mandarin Oriental, Prague, responded to this review, June 11, 2012
Dear guest,

Thank you very much for your enthusiastic comments, and the time you took to share your experience at Mandarin Oriental, Prague with the Tripadvisor community. Nothing gives us greater satisfaction that knowing we made another guest happy.

I am very much looking forward to welcoming you back.

Warm regards,

Werner Anzinger
General Manager, Mandarin Oriental, Prague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TX
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed May 27, 2012

I would definitely return to this hotel if ever in Prague again. The staff are very kind and welcoming, the rooms are elegant and very comfortable, and the restaurant was delicious. I really liked the location in that it was close to the Charles Bridge/Historic center area without being in the middle of it so you could walk there quickly but can escape the crowds/touristy chaos at the end of the day.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coltsfans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MO_Prague, General Manager at Mandarin Oriental, Prague, responded to this review, June 11, 2012
Dear guest,

Thank you very much for taking the time to post such a lovely review following your stay at Mandarin Oriental, Prague. On behalf of my entire team, thanks again for sharing your comments with us.

I hope to have the opportunity to welcome you back to our “little jewel“ again.

Sincerely yours,

Werner Anzinger
General Manager, Mandarin Oriental, Prague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saudi Arabia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed May 27, 2012

Enjoyed our stay, Excellent Property, Well Managed. I thought that the towels were a bit over-used, but that might not be noticeable to other travelers.

All regular Prague visitors I talked to, consider this to be the best luxury Hotel in Prague.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank H_Bakr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MO_Prague, General Manager at Mandarin Oriental, Prague, responded to this review, June 11, 2012
Dear guest,

First of all thank you very much for sharing your comments regarding your stay at Mandarin Oriental, Prague. I am delighted to hear you enjoyed your stay with us, and I am sincerely looking forward to welcoming you back in the future.

Best wishes,

Werner Anzinger
General Manager, Mandarin Oriental, Prague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental, Prague

Property: Mandarin Oriental, Prague
Address: Nebovidska 459/1 | Mala Strana, Prague 118 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Mala Strana (Little Quarter) , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Prague
#7 Business Hotel in Prague
#14 Family Hotel in Prague
#25 Luxury Hotel in Prague
#28 Romantic Hotel in Prague
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Prague 5*
Number of rooms: 99
Official Description (provided by the hotel):
Mandarin Oriental, Prague is an intimate hotel located in a former Dominican monastery set amidst the palaces and gardens of Prague's historic Mala Strana district. With a former Renaissance chapel housing the award-winning Spa, an inventive selection of delicious Asian dishes and mouth-watering cocktails at Spices Restaurant and Bar, and understated contemporary design blending local history with modern luxury, the hotel is a private oasis of sophistication and style in the very heart of Central Europe's most beautiful city. ... more   less 
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Also Known As:
Mandarin Oriental, Prague Hotel Prague
Mandarin Prague
Prague Mandarin Oriental

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