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“excellent location, lovely rooms”

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Hotel U Cerne Hvezdy
Ranked #598 of 646 Hotels in Prague
Reviewed October 13, 2010

We stayed here for a 5 nights month ago. Black Star has got excelent location, Old Town Square and Charles Bridge really just around a corner, Prague castle about 10minutes by tram. We were so surprised with a huge room ( no. 4 ) !!! It was so amazing, this is really not a typical hotel room it is like your living room at your home. Very comfortable, very clean. Unfortunately we didnt check the other rooms because they were occupied but as receptionist said, they are all the similar. Staff is very friendly, smiling and helpful - this is how the check in to the hotel after the 5h in car should look like. Breakfast serving till 10 a.m. but we did not wake up before 11 a.m. so we were going directly to the lunch :))) We can recommend restaurant „U Golema“ about 10 minutes by walk serving typical czech food.

  • Stayed: September 2010, traveled as a couple
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Thank nick-de
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 - 27 of 65 reviews

Reviewed September 26, 2010

Was travelling on my own in Sep09 and first time in Prague. Found this hotel on the internet. Never regretted my choice. The service employees were very helpful. The room was fanstastic! Had a great view of the streets and the inner courtyard. Nice decor, comfortable and clean. The location is excellent! Located in between and within easy walking distance to the Charles Bridge/Prague Castle and Old Town/New Town. I had a great stay there! Would definitely book the same place if I were there again!

  • Stayed: October 2009, traveled solo
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1  Thank nicsoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2010

Picked this seemingly quaint hotel from the pictures on the internet site..definitely great ..excellent location, but in the hot summer months that is about all it has going for it.
Arrived 16th July for a one night stay...first impressions, quaint & charming.huge two bedroom suite..the room (no: 1) was exceptionally hot upon entering.. hotter inside than out...no air conditioning, only one pedestal fan to cool this huge area, totally useless..
The beds had the usual thick heavy doona on it (why in the summer can they not provide a top sheet)
Many cobwebs and a serious damp problem in one corner of the room
Even though there were two sets of windows in each frame, being the tourist season you could clearly hear the chatter and noise out on the street...but that is normal for this time of the year.
The shower was a joke....!!! ok for a smallish person (me :) but a normal size male would hardly fit in..he would have to .walk in & back out, no room to turn around or raise the arms :)
Breakfast !! pathetic....fresh fruit consisted of 6 green apples & 1 wrinkled skin orange, the usual boiled egg, something that resembled a mixed packet of diced vegetable, anemic looking frankfurters floating in greasy water and scrambled eggs plus the usual cold cuts, cheese, bread etc
Do yourself a favour, at this time of the year choose a quaint hotel in Old Town that has air conditioning. :)
No lift - but then most of the small 3* hotels are the same

I am an avid TA browser..and really value and appreciate peoples comments...always check out TA before booking any accommodation on line

  • Stayed: July 2010, traveled solo
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1  Thank Lizzy18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomas_Havranek, Manager at Hotel U Cerne Hvezdy, responded to this reviewResponded September 17, 2010

Dear Lizzy18,
thank you for your review. I am very sorry you were not sotisfied. I am always asking the people to solve their problems immediately with the receptionists or the management, so the everything can be solved right in that time. We can provide top sheet instead of usual one in 5 minutes, just ask for it :) Air-condition seems to be ageless problem ... again and again I can only repeat what I already said - We really do not have air-condition and we never offer air-condition in this hotel. This building is cultural heritage from the 14th century listed in the UNESCO, most of the walls are really originals. There is no chance to damage the walls for all the air-condition pipes, wirings etc. And the electrical fans are much more environmentally friendly. You dont need to check TA reviews because of the air-condition in the hotel you need to check the hotel equipment before you booked it so you cant be surprised with no air-condition :)

I am checking the rooms daily and I cant imagine so many cobwebs you writing about :( Breakfast is very individual thing, each person need different food, we are trying to do our best to make you all sotisfied. Please ask for the breakfast you like at the reception, you will get it!

Kind regards
Tomas Havranek

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Reviewed February 8, 2010

Stayed here for 2 nights in January. The room we stayed in was excellent - split level with the bedroom upstairs, lovely decor and very comfortable. Really nice bathroom with large bath and under-floor heating - the whole hotel was really toasty, ideal for winter months. The service at the front desk was excellent and it wasn't a problem to keep our room on til mid afternoon at no extra charge. Breakfast was fine.

Would warmly recommend particularly if you get a late deal and would definately stay again

  • Stayed: January 2010, traveled as a couple
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1  Thank KateandAnt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2010

We stayed here for a weekend in mid September and what a find. The room was spacious and clean, but best of all it is minutes walk from the Old Town Square and The Charles Bridge yet it was a haven of peace and tranquility. The reception staff were very helpful and always polite and friendly. We would certainly stay here again.

  • Stayed: September 2009, traveled as a couple
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Thank PeeleeKent_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2009

I stayed in this hotel with my parents. We got a big apartment with two bedroom ( actually a bedroom with double bed, and a living room with two sofa/bed).
The place was clean and with a lot of light and space. There was a fully equipped kitchen, and wireless.
Breakfast was served in the hotel, just on the side of the residence.
Great place, very close to all the attractions.

  • Stayed: September 2009, traveled on business
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Thank POLPORICCIO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2009

the good: in the old town, so can get up early and wander the streets without the hoardes of tourists, an apt with a bedroom with double bed and tiny tv, a living area with two twin beds and a little table and chairs, a litte kitchen with a refrigeratior, a washer/no dryer though, free wi-fi if you can help the front desk workers figure out what to give you, they can arrange pickup from the train station/airport which is needed as both are far from the hotel. Price for the transport was fair.

the bad: in the old town without a/c.at night old town is a bar scene and very loud. To close out the noise, the windows had to be closed, and without a/c the room was warm and stuffy, we requested fans, got one, which provided some relief for one of the rooms. there is a youth hostel in the building adjoining the rear of the hotel which brought more noise and screams. breakfast provided not worth eating, the towels provided were REALLY old, NO tread left on them at all!

there is no elevator and you have to bring up your suitcases. We stayed on the fourth floor and this really wasn't a problem. There are gates mentioned by the last reviewer, but this isn't a negative, the gates provide security and are easy to use.

We originally planned to stay four nights, but after the first night, decided to switch hotels, we let the girl at the desk know at 9:00 am on our way to the breakfast room. She said she had to check with the manager. We found another hotel (on the other side of the river) and came back to the hotel to make sure we were able to leave without a penaly. The same girl was there, we told her we were checking out the next morning and said she said fine. The next morning when we checked out the young man said he didn't know anything about it. After two tense phone calls to the manager, we were able to checkout without penalty. Compliments to the young man behind the desk who kept his cool through this tense situation.

I would recommend this hotel to college age kids who want a good location to site see and party in Prague, and don't yet need or expect comforts in a hotel. For about $200 US, split four ways, this would provide a good alternative to the youth hostel and a little kitchen with a fridge for more beer!

Be Aware: no a/c and prague is warm during the day in August, only bathtub with a hand held shower, only body wash in fast food ketchup sized containers provided. no elevators.

advice to the hotel: advertise no air conditioning, buy some new towels! have fresh food at breakfast, offerings were stale

  • Stayed: August 2009, traveled with family
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1  Thank searchinggreatfood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel U Cerne Hvezdy

Address: Seminarska 177/6, Prague 110 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #598 of 646 Hotels in Prague
Price Range: $145 - $215 (Based on Average Rates for a Standard Room)
Number of rooms: 7
Official Description (provided by the hotel):
Hotel & Residence At The Black Star is a romantic 3* star hotel situated in the historical centre of Prague, only 250 metres from the Charles Bridge and just a few minutes walk from the Old Town Square. It is an ideal location right in the heart of the Old Town. The building of the Black star is proclaimed within the Prague cultural preservation which was listed on the UNESCO world heritage list in 1993. ... more   less 

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