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King Charles Boutique Hotel Residence
Ranked #134 of 649 Hotels in Prague
Certificate of Excellence
Downham Market, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not bad...”
Reviewed January 3, 2013

The hotel was very accommodating in providing us transportation from the airport and even allowed us to check in early. That being said, the room we were given was still dirty when we arrived. We were able to leave our things in our friend's room in the meantime, but even though the room was cleaned when we returned, many of the items in the minibar were not replenished, so we were concerned about being charged for items we had not consumed. One of the roller blinds did not stay down, so we were woken up bright and early each morning by the sun shining right in our faces. The room was supposed to be 2 single beds, which it was in theory, but it only had one set of sheets, so we had to sleep with the beds pushed together. Fortunately my friend and I did not mind, but this could be seen as an inconvenience by some. Breakfast was a reasonable continental spread, so we were pleased there. The staff was friendly as well. My one big disappointment was the distance from all of the main attractions of Prague. The tram is located nearby, but we often just walked from the hotel, which was approximately 1.5 miles one way. I will say that the walk seemed relatively safe, as we often did it pretty late at night and encountered no problems. Overall it was not a bad stay, I will just choose something closer to the center of town next time.

  • Stayed August 2012, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
4 Thank Meesh30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
King_Charles_Prague, General Manager at King Charles Boutique Hotel Residence, responded to this review, January 6, 2013
Dear Guest,

We appreciate your feedback. It is very valuable source of information, regardless of whether it is good or bad, and enables us to continually strive to improve our standards. As you said we are trying to provide our guests with the room as soon as possible (even before check in time which is at 3 p.m.). However, when the hotel is full it is not an easy task.

Regarding beds in your room, we deeply regret, you didn't mention on the reception that you prefer a twin room with separated beds as it could be resolved in few minutes.
We would like to thank you very much for your kind words about our staff and breakfast.

We wish you a Happy New Year and lots of pleasant travelling!

Yours faithfully,
Evgenia Sakharova
General Manager & Hotel Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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842 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Aberdeen, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 1, 2013

Me and my husband have stayed here four times in the past three years and loved it every time. Yes it is a little out of city centre but you get there with the tram in 10 minutes. Apart from that it's all great. The staff are nice and friendly and all speak czech, english and russian from what I have gathered. The rooms are large, bright, spotlessly clean and most importantly the furniture is beautiful! It always feels like we are staying somewhere twice the price! The breakfast is very filling with large selection, the only thing we miss is a decent black tea. Please could you get some good black tea (Twinings?) as a british traveller would appreciate this greatly :-) We are sure we will be back here again soon!

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Miroslava S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
King_Charles_Prague, General Manager at King Charles Boutique Hotel Residence, responded to this review, January 3, 2013
Dear Miroslava,

Thank you very much for staying with us and for taking the time to share your feedback here on Tripadvisor! We appreciate your kind words regarding our staff, cleanliness and breakfast variety. Although we are constantly trying to improve the breakfast, our budget is limited and therefore it's not always an easy task. However, we will try to fulfill your request at least during high season.
We greatly value your loyalty and we hope you and Gregory will be pleasantly surprised on your next stay!

We wish you a Happy New Year and a lot of pleasant travelling during 2013!

With warm regards from Prague,
Evgenia Sakharova
General Manager & Hotel Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, Alabama
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 18, 2012

What a wonderful hotel!!! Very helpful and friendly staff!!! Beautiful furniture!!! Very reasonable price!!! Excellent location!!! It's probably the finest hotel room I've had in the past 20 trips I've made to Europe. Roger Chassay, USA

Room Tip: Higher floors may have weaker WiFi.
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  • Stayed September 2012, traveled solo
    • Value
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Helpful?
4 Thank Roger C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
King_Charles_Prague, General Manager at King Charles Boutique Hotel Residence, responded to this review, December 26, 2012
Dear Roger!

Thank you very much for staying with us and for taking the time and sharing your review on TripAdvisor!! We are happy to hear that you liked our hotel. We hope to see you again in beautiful Prague and you will be able to explore the city more closely.

We wish you a Merry Christmas and Happy New Year!

With warm regards from Prague,
Evgenia Sakharova
General Manager & Hotel Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed December 11, 2012

We spent four nights at the King Charles Boutique. Although slightly out of town (ten minutes by tram), it was perfectly situated with excellent transport connections: trams 18,17 and 6 will take you to the city centre and the metro is a ten minute walk away. The beautiful Vtlava River is a ten minute walk away.
The room was beautifully furnished with antique phone and lovely dark wood furniture. As usual, although we booked a double room, we found two singles pushed together which is our only moan! The shower was lovely and hot with 'massage' jets.
The staff at the hotel speak English and were always helpful with directions and welcomed us with a warming shot on arrival!
Breakfast is a hot and cold buffet which is worth getting up for but if you don't make it there is a kettle in the room and a Lidl with fresh bakery just across the road!
We would happily stay here again.

Room Tip: If you want a view, check when you book.
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  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
1 Thank yogianne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
King_Charles_Prague, Public Relations Manager at King Charles Boutique Hotel Residence, responded to this review, December 14, 2012
Dear yogianne,

We are happy to hear that you enjoyed your four days in Prague with our King Charles Boutique Residence.

We are glad you appreciated our location in historical centre of this beautiful city. Thank you for your compliment regrading our furniture and our staff. We really apologize you got the room with two connected single beds. Next time don't hesitate to ask us everything what you want, because our receptionists are prepared to help you and to ensure you comfort. We could solve this problem with providing you the room with one big king size bed. Anyway, thank you very much for your nice response!

We will be glad to see you again! Come yourself and invite your friends!
We wish you happy holidays and all the best in 2013!

Aigerim Dodesheva (Public Relations Manager) & King Charles Hotel Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rye, United Kingdom
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 10, 2012

No sign on front of hotel, looks like a hostel. No coffee or milk on tray, asked and received 1 sachet of each for the 3 of us for 2 days. No extra pillows. Water woiuldn't stay in sink. Jacquzzi wouldn't work. No robes as stated on info pack. Food very poor. Staff ok.

Room Tip: Do not get a room at the front of the hotel, noisy trains and trams.
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  • Stayed December 2012, traveled with family
    • Value
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Helpful?
1 Thank Texasthebigone1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
King_Charles_Prague, General Manager at King Charles Boutique Hotel Residence, responded to this review, December 11, 2012
Dear Texasthebigone1966,

Thank you very much for your response. Feedback is such a valuable source of information, regardless of whether it is good or bad, and enables us to continually strive to improve our standards. I was sorry to read that your recent stay at King Charles Boutique Residence did not live up to your expectations. However, I would like to add a few things:

First of all, our hotel is located in historical area and it is not so easy to make a fancy sign as everything (every little detail) should be discussed by historical department. I definitely agree that we should put a bigger sign than we have right now and we are already trying to do so, but it takes quite a long time.

Secondly, we do provide a kettle and a wide variation of tea + sugar in the room. In addition, there is a coffee machine in the lobby, where coffee costs only 20 CZK (which is less than 80 euro cents or less than 0,64 pounds). We do provide a milk upon request for free. Nevertheless, as per request for one room we provided coffee sachets (at least 2 per day + bags of milk). If you asked for more coffee it would be provided.

Regarding extra pillow, we brought 3 extra pillows immediately for the triple room and we brought one extra pillow for the double room. Of course, we could bring more pillows, if you would asked for them.

Please accept my apologies, but we checked both rooms and the water and sink are OK.

Jacuzzi is an extra service (which is provided only in a few rooms for the additional cost). As all rooms without this service were booked we provided the room with jacuzzi for free. The only mistake from our side was, that receptionist didn't mentioned it on the arrival (you had a late check-in and he didn't want to slow the check-in process). Please, check our description there is NO information about jacuzzi.

With regards to our breakfast offering, we really believe that every day should start with a good breakfast, and we do receive many positive comments from our guests regarding the variety of choice offered on our buffet. If there are any items that guests would like to see added to this, we do listen and in fact include mos of it. I would highly appreciate if you can write me on es@kingcharles.cz what you didn't find in our breakfast menu.

We do provide bath robes upon request for the Superior rooms. You didn't ask for them.

I am sorry that you did not find your experience at King Charles Boutique Residence as enjoyable as others on this site did but would like to thank you for your feedback. I deeply regret that you didn't express your dissatisfaction in Prague as we could make your stay better.

Yours sincerely,
Evgenia Sakharova
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 7, 2012

This is a charming hotel just off the touristy areas of Prague. The hotel's rooms are clean, spacious and beautifully decorated, and the beds quite comfortable. My girlfriend thought it was the most beautiful room she had ever stayed in. The staff - all seemingly fluent in Czech, English and Russian - are extremely kind and helpful.

The King Charles is in a quiet, safe neighborhood only a very short walk to one of the many excellent sights in Prague, the famous Vyshehrad Castle, which is magnificent and offers stunning views of the city, plus a gorgeous church and a famous Czech cemetery where Dvorak, Smetana and other famous Czechs are buried. See Vyshehrad both during the day and evening, it's gorgeous.

The hotel is only a two-minute walk to a tram which will connect you pretty quickly to most all tourist sights in Prague. The hotel sells tram tickets which is most convenient, although one day they ran out of the cheapest price tickets, but that can happen. Buying some extra tickets to keep with you is a good idea. Getting around Prague is easy and inexpensive. It's an easy city for walking, too. Many sights are not too far apart.

Breakfast includes a wide selection of items and is very good, although they seemed to stress hard boiled eggs for their egg selection, the week we were there. A more frequent change of eggs would be good. But each day they do offer various cheeses, hams, sausages, vegetables, fruits, coffee, tea, different fruit juices, water, several kinds of granola, yogurt, various breads, rolls and pastries, and more, so there is plenty to eat. And they'll pack you a sandwich, yogurt, apple and water if you have an early flight when you leave.

There are two very good restaurants a minute or two from the hotel (we tried them both), and the hotel offers 10% discount coupons for them. Plus there are other bars and restaurants in the hotel's vicinity. As others have mentioned, the King Charles graciously offers you a shot of a famous Czech liquor, Becherovka, upon your arrival.

The hotel will arrange taxi pickup to and from the airport, which normally costs 680 Czech crowns each way, about $34. But if you contact them ahead of time, at least as of November, 2012, if you ask for a taxi for 550 crowns each way, about $27.50, they will arrange it at that price.

A side note: if you're a hockey fan, as I am, talk to Sasha from the staff and he'll give you a delightful earful about European hockey and Prague's new team in the Kontinental Hockey League.

With the very reasonable price this hotel charges, staying here is a no brainer. You can stay in a touristy selection of the city for probably far more money and likely a less quiet stay. Prague is gorgeous and the King Charles is a wonderful place to begin to explore this great city.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Bob E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
King_Charles_Prague, General Manager at King Charles Boutique Hotel Residence, responded to this review, December 9, 2012
Dear Bob,

First of all, let us thank for choosing our hotel for your recent stay in Prague. We are delighted to know that your stay with us was comfortable! We appreciate you letting other viewers know of our great hotel, and hope many will visit us for the same exceptional experience.

Secondly, thank you very much for your kind words regarding breakfast, cleanliness and hotel's vicinity. We are happy that our stuff was helpful to you and I have already passed your feedback to Sasha.

We wish you a happy holidays and hope to see you next year!
With warm regards from snowy Prague,
Evgenia Sakharova
General Manager & Hotel Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Castledawson, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 14, 2012

The hotel is well situated for either a 25 minute walk or a 10 minute tram ride to the Old Town (tram stop few minutes from the hotel). It is clean and tastefully decorated. The staff are polite, helpful and really seem to care about their guests, with nothing being too much trouble. Alexandr looking after our requests, recommended restaurants and provided suggestions for how to spend our time touring Prague. Other staff (unfortunately I do not know their names) were also helpful and friendly.

  • Stayed October 2012, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank JAMcI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
King_Charles_Prague, General Manager at King Charles Boutique Hotel Residence, responded to this review, November 16, 2012
Thank you very much for staying with us and for taking the time and sharing your review on Trip Advisor! We are happy you enjoyed your stay and appreciate your kind comments regarding our staff. I have already passed your comments to Alexander and other receptionists.

We hope to have you as our guest again soon. I'm sure we will be able to offer you more tips on restaurants and places of interest.

With warm regards from Prague,

Evgenia Sakharova
General Manager & Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about King Charles Boutique Hotel Residence

Property: King Charles Boutique Hotel Residence
Address: Neklanova 148/34, Prague 128 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 2
Amenities:
Free Breakfast Restaurant Shuttle Bus service
Hotel Style:
#46 Family Hotel in Prague
#53 Romantic Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — King Charles Boutique Hotel Residence 3.5*
Number of rooms: 33
Official Description (provided by the hotel):
Nestled in the center of Prague, in a historical building right under the walls of Vysehrad Prague Castle and its gardens, a few steps away from the Charles Square, the "King Charles" is the renaissance-style boutique hotel residence offering an unforgettable hospitality experience. Inspired by the romance of Rococo era, and reminiscent of a private chamber in a knight's castle, King Charles' 35 guest rooms feature antique replica mahogany furniture, crystal and brass light fixtures, and luxury bathrooms. ... more   less 
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Also Known As:
King Charles Boutique Prague
King Charles Boutique Hotel Prague

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