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“Best location..Friendly staff !! By far...Very Good”

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Ibis Praha Old Town
Ranked #151 of 646 Hotels in Prague
Certificate of Excellence
Reviewed November 20, 2013

A very good and nice location..just near everything in Prague..A big shopping mall next to it where you can find almost everything. The hotel is really big and well clean and very quite..We were a group of 25,three of us were teachers and the rest were teenage students. The staff was really really friendly we found all the help we could need. The rooms are quite good and well cleaned along with the bathtub. The breakfast is so generous you can almost feel the entity of Prague within.
For a stay of one week i highly recommend this hotel..and am pretty sure you will find it very suitable too.Much love and thanks for IBIS team.

Room Tip: Try the higher floors.
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  • Stayed: November 2013, traveled with friends
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Thank Zatara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this reviewResponded November 22, 2013

Dear Zatara D,

Thank you for your superb review - the whole team was delighted to read that you enjoyed your visit to Prague and stay with us. We very much look forward to welcoming you back again sometime soon.

Best wishes
Jiří Hnolík, Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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765 - 771 of 3,114 reviews

Reviewed November 17, 2013

Arrived in the evening by hotel taxi, stayed there for 2 nights.
Room is typical of Ibis, clean & compact.
Location is superb, few steps to shopping mall, many restaurants nearby, few minutes walking to the old town gate.
Price is reasonable for sure.
I took city tour from the hotel in the next day for USD 50 and again its worth it.
Love this hotel, will be back again..

  • Stayed: May 2013, traveled on business
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Thank Dalimartha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this reviewResponded November 22, 2013

Dear Dalimartha,

Thank you for your very nice review - all the team is glad you enjoyed your stay and we look forward to welcoming you back some day.

With kindest regards from Prague
Jiří Hnolík, Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013

IBIS Prague Old Town has excellent location and just next to a major shopping mall (Palladium). Easy Walking distance to Old Town Square and Karluv Most (Charles Bridge). Metro station is Náměstí republiky which is just next to Palladium.

Room rate is reasonable for such good location even though the size of the room is relatively small. But we all know IBIS concept, so small room is acceptable for the room rates they offered.

However, the overall experience with IBIS Prague Old Town was destroyed by their unfriendly front desk staffs during several communications face to face. They are unfriendly and have a bad attitude towards us as the hotel guests.

In addition, being the Platinum member for Accor, during the time of checked in their staffs did not acknowledged their Platinum member unlike other hotel group such Hilton which i am a Gold member and Priority Club which i am a Platinum member which normally they will give you a warm welcome as their members.

If you don't mind or don't care about the bad attitude about their unfriendly front desk staffs, please consider to stay in this hotel as the location is excellent and room rate is reasonable.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
2  Thank Ken L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this reviewResponded November 13, 2013

Dear Mr. L.,
Thank you for taking the time to write about your stay with us which I was sorry to read was not very positive. Your comments about not overly helpful reception desk has surprised me a lot as majority of our guests point out warm and friendly staff. Anyway we appreciate your feedback and we have addressed the issues you have raised.

Sincerely
Jiří Hnolík, Front Office Manager

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Reviewed November 7, 2013

This hotel is at a very convenient location close to the 'Namesti Republikiy' and therefore close to the Metro and trams. In addition it is walking distance to the old town centre and the Charles bridge. To get to the Castle and the St Vitus church I suggest you take tram number 22 because it s quite a hike up the hill on the other side of the river. I bought a 2 day tourist ticket which you can buy at any of the Metro stations. This ticket is valid on all metro, bus and tram lines for a 24 hour period. There is no metro to /from the airport yet.
The hotel is much like other Ibis hotels I've stayed at. Staff is pleasant and helpful. Check-in check-out was quick..The room, on a non-smoking floor, was clean but the view was straight at another wall of the hotel. Bed comfortable.There was a safe, desk, free Wifi, TV, bathroom small but OK. Breakfast was plentiful with many choices. No restaurant for evening meals but many choices nearby. Some pre-made sandwiches and snacks were available from a fridge in the bar area.There were 3 computers in the bar area for use by the guests. So, a reasonably priced hotel in a very convenient location. Overall I was happy with my stay at the Ibis Old Town.

  • Stayed: September 2013, traveled solo
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2  Thank ddoubleddutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this reviewResponded November 22, 2013

Dear ddoubleddutch,

thank you for sharing your experience with Tripadvisor community. We are delighted you were happy with your stay and hopefully we will have another opportunity to serve you again in a not too distant future.

With best regards from the team of ibis Praha Old Town
Jiří Hnolík, Front Office Manager

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Reviewed November 7, 2013

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Accorhotels.com
Thank lovetwiggy
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this reviewResponded November 22, 2013

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Reviewed November 6, 2013

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
1  Thank Laszlo N
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this reviewResponded November 7, 2013

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Reviewed November 4, 2013

Position of the hotel is strategic to visit the center of Prague.
Room is clean as Ibis style and big enough for all my family.
All personnel is friendly and professional.
Breakfast is very good and well presented.
Suggested for a very good quality/price rate.

Stayed: November 2013, traveled with family
1  Thank Paolo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this reviewResponded November 7, 2013

Dear Paolo F,

thank you very much for your great review. We are really glad that you enjoyed your experience with us and your visit to Prague. We look forward to having the pleasure of welcoming you back one day hopefully.

With kind regards
jiří Hnolík, Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Praha Old Town

Address: Na Porici 1076/5, Prague 110 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#71 Family Hotel in Prague
#125 Business Hotel in Prague
#133 Romantic Hotel in Prague
Price Range: $63 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Praha Old Town 3*
Number of rooms: 271
Official Description (provided by the hotel):
Ibis Praha Old Town is located in the historical district of Prague and has 271 air-conditioned rooms, a bar serving light meals and snacks 24 hours, private undercover paid parking, one meeting room with a day light and the own limousine service with fixed prices. Free Wi-Fi internet access in all hotel areas. Tickets for cultural events also available at the reception. Fitness centre accessible in the vicinity of the hotel. ... more   less 
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Also Known As:
Ibis Praha Old Town Hotel Prague
Ibis Hotel Prague
Accor Praha Old Town
Ibis Old Town Prague

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