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percybigun
UK

Rip off

2.0 of 5 bubblesReviewed Mar 4, 2007
the rooms were very good and trendy looking, but aircon didnt work (heating was on full blast all the time even after i told the receptionist).

the worst thing was they deliberately tried to charge 3 of us for an extra night, and it takes the receptionist guy about 1 hour to process a check-out? then we rumbled him and when we collected our left luggage later, the hotel staff had theived a 200 pack of fags they had just seen us put into a bag before we left.

same as everywhere in prague really, everyone trying to rip you off!

Date of stay: March 2007
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All reviews wenceslas square old town excellent location no lift within walking distance short break very nice hotel central location would recommend this hotel to anyone large bathroom good size on foot cellar kettle minibar heating bridge
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Reviewed January 16, 2007

I've stayed in this hotel last September and it was a very pleasent experience. My room was very spacious, with an excellent bed and bathroom, very clean! And the rooms look really good! The location is perfect, in a few minutes you walk from it to the Old Town Square. I would stay there again BUT let me warn you, the breakfast isn't good... cold water (a nightmare for everyone who loves tea), not much variety, bad staff. I only gave three stars because of the breakfast, the rooms deserve 4!

Date of stay: January 2007
  • Trip type: Traveled with family
    • Value
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    • Rooms
    • Cleanliness
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    • Business service (e.g., internet access)
Thank celebrityskin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 7, 2006

this hotel is great unless you get a small room at the back of the hotel which so hot it made me ill could not stand to be in there at all asked reception to turn of heating which they did still no better put on air con no better ruined my holiday, friends had a lovely room lovely view and were comfortable, prague is a brill it would have been a fantastic holiday if we were not in that room,i would stay there again if i had it in writing i would not be in that room,in fact they should have this room and one other as cuboards it not fair that people should have to stay in rooms like that one PIMMY TEESIDE

Date of stay: November 2006
  • Trip type: Traveled with friends
    • Value
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    • Cleanliness
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3  Thank pimmy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 7, 2006

6 of us (3 couples) stayed for 3 nights. We picked the hotel because of its central location. Our room overlooked the main Wenceslas Square, but the double glazing was so efficient! We couldn't hear a thing at night. It was absolutely fabulous. We all had great rooms with superb bathrooms. The only slightly negative thing about them was that one of the rooms had no view (just brick walls) but nevertheless the room was great., and they were kept absolutely gleaming. The hotel staff were extremely obliging. They ordered a superb minibus to take us to the airport - he charged a very reasonable rate and gave us a guided tour at the same time! The location can't be beaten. Breakfast was OK. (Not superb, but very adequate). One tip: some of the rooms have a platform around the bed - watch them! I managed to break a toe on the corner of said platform!

All in all a fabulous break - and when we go back, we'll certainly stay at the Prague Inn again.

Date of stay: November 2006
  • Trip type: Traveled with friends
    • Value
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    • Rooms
    • Cleanliness
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4  Thank Jen1000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 29, 2006

Went with a group of girls, well situated extremely helpful and friendly staff. Would recommend to anyone. (Only negative was that the room was very warm).

Date of stay: October 2006
  • Trip type: Traveled with friends
    • Value
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    • Rooms
    • Cleanliness
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3  Thank sch_50
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 16, 2006

We decided on this so called 4 star hotel (in our view and other guests prob no more than a 2 star).

Location was very good, but being disabled we picked this hotel because it had a swimming pool and fitness center as well as massage on the premises. Only to be told by the most incompetent staff that the pool is 20 euro for each visit and its 10 mins WALK away or there is a cheeper one thats 15 mins TRAIN journey away!! the massage service by the way, is by somesort of weird concept that the staff are actually blind!!
The receptionist did comment that they get many complaints about the lack of ANY facilities and the fraudulent and deceptive hotel descriptions that are on most sites.
The breakfast is not worth writing about, The Aircon didnt work, no room service at all, the room wasnt too bad and a nice bathroom, shame about the many legged bugs on the floor! and also strange was the TV was on the floor (no table) very difficult to watch from bed! Oh yes dont use their so called own Taxi service it let us down, when questioned the receptionist shrugged her shoulders and said they forgot to pick us up!!

Date of stay: September 2006
  • Trip type: Traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank the_plumber1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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